Customer Reviews for Cartersville Self Storage Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Cartersville Self Storage Center

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Keith W. on

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Everything was so professional and very good service. Thanks U-haul

Harold B. on

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I cannot think of anything to improve at this time.

Tressa C. on

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Customer did not leave a comment.

Jacob C. on

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Melissa was wonderful to work with and incredibly friendly, she got me what I needed very quickly and was nice to talk to! I'll definitely be coming back in the future.

mohamed k. on

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It was near perfect - can't think of anything that you could do to improve!

Shagara C. on

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Melissa was awsome

Roger B. on

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Great customer service and personality

Michael G. on

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Jennifer G. on

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Keep doing what you’re doing! Melissa was a super help, we will absolutely use this location in the future!

Judson F. on

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Roy W. on

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excellent storage and manager

Larry P. on

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Very fast check in and out.

Connie S. on

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Melissa at this location was awesome. She offered to help find me a truck since 1-800-go-uhaul failed to do their part. Melissa also gave me her cell# just in case we needed her after hours.

David R. on

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Great customer relations. Drove 30 miles to rent from Melissa

Gerald C. on

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Thomas P. on

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Don W. on

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Melissa is fantastic! Always friendly and helpful. She goes above and beyond to make sure her customers can meet their deadlines. Thank you Melissa.

Levurne B. on

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Outstanding Service!

TIMOTHY G. on

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The manager was great. There was some issues come up with the booking, but she had a plan and a way to fix it immediately on 2 separate occasions. She even helped us move and was always available.

Monica C. on

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Kay F. on

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Melissa made sure my truck was ready to go at 7:30 AM even though she had to meet me before business hours. She is very professional and eager to make her customers happy. I encourage anyone needing to rent a truck, to go to this location.

Jefferey B. on

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Very professional.

Jeffrey B. on

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Customer did not leave a comment.

gary d. on

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Melissa at Cartersville Self Storage is AWESOME!! She was very friendly, courteous, knowledgeable, and professional. I will recommend her highly to anyone I know needing uhaul or self storage services. I’ll definitely be a repeat customer!

Susan S. on

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brittnie m. on

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Richard P. on

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Nathan E. on

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Richard Woolery A. on

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Melissa was AMAZING! Excellent Customer Service! I will definitely use this location for my Movinghelp Business from now on! Thank you again Melissa for your personal attention to all the details concerning our rental!!!

Lispeth S. on

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She went above and beyond to help make it possible for me to move when the app made a reservation for a truck that wasn't there, Thanks again!

madison f. on

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robert s. on

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The service and truck we’re excellent.

ALAN B. on

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Melissa (UHaul entity #18450) made this such a smooth process. She came in on the Memorial Day holiday to make sure we got our truck which she had ready for us. She even followed up later in the day to make sure all was OK with the truck. Very impressed. Thank you!

Amy L. on

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Melissa and Armand are more than helpful!. I arrived at the storage unit, I needed to leave things on the truck for the morning and Armond helped me with a lock!

Melvin W. on

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I personally have rented and dealt with many different UHaul providers all over the United States. I can say that this location is the best at not only providing the best equipment but even better is the one on one interaction you receive.

Ron E. on

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James David C. on

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I am very happy with the experience and would recommend to everyone that needs them.

Wendi R. on

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What a gem you have in your staff! She was very helpful, and went above and beyond to help us get what we needed! Our thanks to her!!

DUSTIN W. on

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The lady who works the desk, I believe her name is Donna, was exceptionally nice and helpful. She made my experience much more pleasant and is a great asset to the company.

LAURA Y. on

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Dedria was always a pleasure to communicate with each month when I paid by phone. I was totally satisfied and secure with leaving my things in storage at Cartersville Storage. I will recommend it.