Customer Reviews for Cascade Door and Remodel

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Cascade Door and Remodel

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Tara G. on

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When I went to return the truck it was after hours. I followed the directions for returning online but error codes kept coming up. So I just left the key in the drop box. I called a couple of times, left a message to make sure everything was good. Asked for a call back. Nothing. The whole experience was bad. And I’m out around $50 in gas that I didn’t use so just more money that uhaul gets from me. I’m upset.

Elmer O. on

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The excellent rating is for the personnel at the location. If I were rating the mobile checkout app, I would have rated it a negative one. The app could not detect location of my phone. I waited 25 minutes for on line assistance, by which time we were headed back to our accommodation with the intent of returning in the morning when the business was open. The on line app was not intuitive. This was very frustrating and caused an extra, unwanted trip to the drop off location. The mobile app stinks!!

Chelsie H. on

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James R. on

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Michael S. on

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Michael S. on

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Suzanne H. on

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Just amazing!

Rita T. on

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Ed V. on

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Kelly E. on

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I would not have had to go here if the initial equipment I picked up was working properly. The people who owned and operated this location were incredibly gracious and helpful. They went above and beyond while we were in a bad position to do their best to provide us assistance.

Trace A. on

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Cascade Door and Remodel do everything just right; i wouldn't know how they could do any better than they already do.

Mark B. on

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James A. on

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it was closed and had to downloadand figure out the uhaul app in the pouring rain.

Michael D. on

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An after hours drop-off only for me that was super easy.

Lonnie H. on

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Cheryl L. on

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Agent was wonderful, delayed her lunch to I arrived. Found me another public storage more suited to my needs. Her name was monica.

Edward R. on

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Mike M. on

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Betty V. on

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Benjamin K. on

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We returned our vehicle on a Sunday when this office was closed

Trace A. on

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this location is Beyond Excellent; they make it SO easy to rent a uhaul....

Donna M. on

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James G. on

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Trace A. on

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Everything was great; i can't think of anything to improve; Cascade Door and Remodel is the best truck rental experience i have ever had.

KENWOOD O. on

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I ALWAYS LIKE DEALING WITH THIS U-HAUL Dealer as she is always upbeat and friendly!

John B. on

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Ann F. on

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Erin L. on

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Best U haul experience!! Quick and very helpful in every way.

NICOLE D. on

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Clinton T. on

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