Customer Reviews for Cascade Garden Equipment LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Cascade Garden Equipment LLC

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Jerry D. on

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It was Easy

Suzanna K. on

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Donald N. on

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Lonnie W. on

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Great customer service... will use again

Gill H. on

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Jessica is the best! We had a great experience all three times we rented from her.

Gill H. on

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Jessica was AWESOME!

robert B. on

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Our return location was not apparent in the computer, but the clerk did what she had to do to make it work.

Mark K. on

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James B. on

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Deborah M. on

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Daniel H. on

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Davina J. on

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Very helpful and nice staff.

Michael B. on

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Sheri P. on

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Nothing they were amazing !! Best experience ever with U Haul !!! Thank you Sheri Parker

David D. on

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Steve C. on

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I already emailed in the details from my experience. Someone is welcome to call me if they would like to hear more about it.

John G. on

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Thomas L. on

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Candis G. on

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Fast, friendly service.

Mercedys R. on

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Payment was ridiculous for use of vehicle. Plus a late fee after the vehicle was returned on time.

RAYMOND M. on

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RAYMOND M. on

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rory E. on

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Walk outside with me to give thumbs up for trailer condition. Ie confirm there is no damage

Jesse B. on

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Straightforward and easy. Much appreciated!

Donna B. on

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Directions on how to turn off interior light of the can.

JOSEPH P. on

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Female clerk very nice, and friendly atmosphere. Service was great.

Mikayla H. on

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The girl that run all the Uhaul rentals there was amazing! I was confused about some charges and she knew exactly who to call and got it all squared away within a matter of minutes! I’ve also never hitched something before and one of their guys guided me on how to do it. Awesome experience!

Vicky G. on

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John S. on

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As scheduled my rental for 8 o’clock in the morning. The only person who could do the rental for me was late; she got there at 8:30. Then she spent 30 minutes speaking to another customer and had me sitting on my thumbs waiting. Beyond that the rental was relatively painless once it actually got done. She was a nice lady but I was very disappointed with the service.

Tim L. on

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I would have preferred a location closer to my address, and one that opens at 8 am, as stated in your website for times to arrange for picking up the rentals. The location was fine, but the on-line reservation system through your website was disappointing.

William C. on

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carla C. on

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Roni R. on

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connie M. on

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The people at 1035 Conger st. in Eugene, Oregon were very friendly and very professional We will go back to them again in the near future very pleased with the outcome.

Lisa S. on

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When the U-Haul place I normally rent from on 7th Avenue called to change my location, I was fine with this, however, I said specifically that I must have a GMC pick-up, not a Dodge, because the GMC's have the foothold on the back bumper which I need to get in and out of the back of the pick-up. When I went to pick up my GMC pickup the day of the rental on 11/2/17 @ 10:30 am, I automatically got the dodge. The girl at the Conger street address was very nice, she called U-haul for help in changing the order to check out the GMC for me. She was on hold for 20-minutes+ with the U-haul corporation and finally she called the local regional person who answered the phone and helped her make the changes to the computer so I was able to check out the GMC. That is my only complaint. Someone shouldn't have to wait on hold for 20-minutes when the customer is in the store ready to pick up the vehicle.