Easy process & staff was very helpful.
REBECCA V
Customer Reviews for Cashway Auto Finance
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This place is closed on the weekend but you simply use the self drop off tool that U-Haul will text you the link to watch the video. And then you just go into the U-Haul app and you have your account set up already, and you use the self-return option. I myself was a little bit uncertain about what to do when I saw that the place was closed. But you will see many trucks and trailers in the lot, you just park next to a truck or trailer and then you will open your U-Haul app and hit self return. Return you will take four or five pictures and then unhook or leave your truck there and that's it. They will charge your card and away you go.
KIRK BSuper easy super fun
Sean TMake it not so expensive.
Zachary HNothing it’s convenient to do over the phone
Jamie Mdone
Robert WThe 24/7 pickup is horrible. Nowhere does uhaul tell you that you need three people on standby to verify your ID. Nor does it tell you a passport would work. Could’ve brought one. I’ll never do that dumbass check in again.
Jackson WWas very confusing as to where to drop off and nobody answered the phone when called several times.
Scott SCalled twice told them I dropped off trailer no answers or returned call
David AEverything was great will be using you again and recommending you to all are friends and family ☺️Thank you
DENISE GGreat customer service. The truck was not a smooth ride at all. I couldn't go above 30 mph. Advised location when I was driving home from location. Called back again one truck was loaded.
Matthew BIt’s really important to have the requested truck size available at the location agreed upon at the time someone books with UHaul. I was very disappointed when I got a phone call telling me that I needed to pick up my truck an hour away from my house. That was very inconvenient! Instead, I was only given the option to get the next smallest truck, which didn’t fit all my stuff. I think UHaul should have at least offered me a trailer to compensate the difference of the truck.
Miguel PThey were very professional and courteous.
Dawn CAverage overall facility My scheduled return time was noted at noon, even though I had called "traffic" to report that was an error, and it should have been 2pm. I had to wait on hold forever, but got it cleared-up.
Thomas GSomewhat difficult to find since it was an unusual business in car finance, etc.
Duane LWould definitely use this company. Office personal were very helpful and Professional
Joe Monly wish I could have dropped off in Tucson rather than make a 150 mile round trip to drop off the trailer. Over3, the rental experience was fine
ROBERT LI’d suggest having the requested vehicle available or calling to let the customer know before arrival. The people we worked with were friendly and accommodating though.
RYAN AVery helpful in hookup and very courteous and consumer friendly
STEVEN L