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joselin b
Customer Reviews for Cashway
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Cris was awesome, he handled our one-day rental smooth and efficiently, he was professional and a genuine nice guy. Thanks Cris I will be back for sure with my future rentals.
Norman BGreat staff. The only complaint I have was that it had a small parking lot which made it difficult to park while pulling the 6x12 cargo trailer.
Lonnie SVery helpful, professional and friendly representative
Bryan FChris was very professional, helpful. He treated me wonderfully.
SHARON NVery helpful personnel
FRANK AGreat customer service!
KATHERINE AStaff at this location were polite and knowledgeable, thank you!
HENDERSON SChris is an outstanding representative of U-Haul. He's always friendly, knowledgeable and very helpful. I will keep going back to this location for my future rental need. Thank you Chris.
JORGE MWe got there early and were able to pick up the trailer anyway. Nice man at the front desk helped us.
KELLY HEasy and convenient my only issue was the app on my phone was not working properly at pick up but at drop off it went smoothly. I advise to give yourself enough time to take pictures.
Roseann CTruck smelled like weed
LUKAS SChris is an excellent representative of the U-Haul corporation. Friendly and knowledgeable. I will be renting from him in the neR
JORGE MFast and easy… Customer service was excellent.
BARBARA BNothing everything was great
ERICA VFine service!
JON FFine service!
JON FThe attendant was awesome, super helpful. I would definitely use the location again if I need to.
JOSEPH QMake sure the back of the truck. There was an oil stain and some garbage in the back of the truck. I didn't see it until I opened the back to load up a mattress and bed frame. Also the truck had an exhaust leak.
Casey MDrop off on a Sunday
RICHARD JAbsolutely nothing! Was super easy to rent and the guy that “Chris” was super helpful!
MICHAEL LYour phone app is incredibly difficult to use. I had to call for assistance to be able to rent the truck, luckily she was very helpful and patient with me. Phil Woeppel
Phillip WSame reasons above.
Francisca A👍🏼
SYLIA Gfor my needs, the truck available were fine. selection was limited and I didn't see any trailers.....entire experience was just fine. fair pricing and just what I needed.
PHILLIP RThe gentleman who checked in the truck was awesome! Very polite & helpful.
AIMEE TAll good they were very accommodating.
Tammy SCheck gas before and after use!
JOEPH HExtremely helpful
Joshua DTrailer was dirty and tires were below tread standards but they did get me to my destination.
Clark DEverything was all good. Great Customer service. If I need a U-Haul again in for sure going to this location. Plus it’s close and convenient to my home.
Galetha TIt took me an hour to get my truck through the app and that actually didn’t work so I had to call the number the guy gave me and it still took a long time to get the truck. Overall it took me an hour to pick up my truck which should have only taken 15 minutes. I can’t understand why a location wouldn’t open till 10:00 am on a Saturday when this could possibly be the busiest day of the week for rentals.
Teresa JThey were closed when I got there. I nice gentleman let me park the trailer inside the fence. I called the next day and left a message. A very nice gentleman called me back and everything was taken cared of
larry pThis location and employees I give a A+. I will recommend to all family and friends.
GLENDON ACustomer service was great!
Garry ZThe only issue I had is the online booking said we could pick it up after hours, but that wasn’t available. Fortunately we were able to adjust our schedule.
Timothy RThe milage were wrong, and your app is very slow.
Abraham OThe 20' truck had 1/8 of a tank of gas, so I had to gas it up right after pick-up. That should be against U-Haul policy- Nothing under a half of a tank of gas should be required. The website being down on Thursday was a bummer but I don't hold that against Cashway. Cashway is a really good place, very personable and I would rent there again.
Keith PThis place rocks!!! They do an excellent job.
Carolyn LGreat service!!
JEFF SIt would be great to rent like a sprinter van something a little smaller than a cargo van. For the 1 item i moved it was like 4 times too big !
Kim RThe mobile app was extremely easy to use and the pick up instructions were helpful.
MARIA WEverything was great
Louis HChris was very helpful and professional. I will use this location again. Thanks
Dennis BMy experience with this rental was very pleasant and so easy! I highly recommend them.
Cheryl HThe location was far from me. The drop off location was to far also. That is the reason for my low rating.
Guy BVery fast transaction customer service was friendly and knowledgable
Michael LNothing, amazing staff….
JESSE MNOTHING
JESSE MNothing all was great
Rosemary DExperience was great
ANDREAS PEverything was awesome Chris helped me out very well answer all my questions wouldn’t change anything!
TONY ROutstanding customer service, will return for future needs.
Angelica dChris has been great. His professionalism towards his customers and the way he treats them. I've gone back to him already and will continue to rent from this location. I recommend Cashway U-Haul.
William SAwesome Service
james m