Too small very difficult to deliver a tow dolly behind a class A motorhome
Kennard B
Customer Reviews for Cashway
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Staff friendly, helpful and knowledgeable.
STEVEN DIt was quick and easy! Very friendly.
DAVID DFriendly, made the process very easy, watched to ensure my reservation details were correct.
DIANNA RI dropped off after hours there was no peronnel interaction.
Mikey NThe man who assisted me was very professional and quick with the process of giving the truck back. He also asked why the other place may have given us a truck with the sensor light on for the tire, which I did not have a good answer for. He said that he would have that fixed in the truck. Overall, I will be renting from this location again in the near future.
Kalyn TAfter pointing out the leak areas, this individual pointed out that the trailer should NOT have gone out in this condition and he would get it repaired before any other rentals of the trailer.
Tim CGreat customer service and very convenient.
DONNA AI will forever be a customer to this uhaul location, Chris was awesome, very polite, and went above and beyond for me with my rental. Thanks for everything Chris, keep being awesome 😎
LORENA FDid self-pickup, the truck was very clean.
Jamie MThe first truck we got had some issues opening in the back. However, Chris made it right immediately! He made sure that we did not get charged for the time that we had that truck, he gave us extra time on the truck he replaced it with and was very fair. The next truck we had worked perfectly, it was clean and everything was in order. We really highly recommend this location.
Cortney SI wouldnt recommend a 10ft truck if you need a ramp. You would figure any of the trucks would have a ramp when up so high and for moving.
SHANNON MChris was very very helpful and answered all my questions. I will definitely recommend this UHUAL place !!!
CHRISTIAN Gcheaper miles
RONALD CExcellent Customer Service.
ALEJANDRO MGreat location. Great service. Assisted by Chris Castillo. Outstanding !
DOUGLAS MI dropped off after hours.. but the hours posted at the establishment did NOT match the hours posted on the website.
Harjinder DVery unhappy that I was charged $21 for after hour drop off- that is BS. No extra work involved, trailer still has to be returned and checked in. After hours check in is sometimes necessary, and to charge for it is taking advantage of people. I will be using another company moving forward..
CHRISTOPHER KCris was awesome, he handled our one-day rental smooth and efficiently, he was professional and a genuine nice guy. Thanks Cris I will be back for sure with my future rentals.
Norman BGreat staff. The only complaint I have was that it had a small parking lot which made it difficult to park while pulling the 6x12 cargo trailer.
Lonnie SVery helpful, professional and friendly representative
Bryan FChris was very professional, helpful. He treated me wonderfully.
SHARON NVery helpful personnel
FRANK AGreat customer service!
KATHERINE AStaff at this location were polite and knowledgeable, thank you!
HENDERSON SChris is an outstanding representative of U-Haul. He's always friendly, knowledgeable and very helpful. I will keep going back to this location for my future rental need. Thank you Chris.
JORGE MWe got there early and were able to pick up the trailer anyway. Nice man at the front desk helped us.
KELLY HEasy and convenient my only issue was the app on my phone was not working properly at pick up but at drop off it went smoothly. I advise to give yourself enough time to take pictures.
Roseann CTruck smelled like weed
LUKAS SChris is an excellent representative of the U-Haul corporation. Friendly and knowledgeable. I will be renting from him in the neR
JORGE MFast and easy… Customer service was excellent.
BARBARA BNothing everything was great
ERICA VFine service!
JON FFine service!
JON FThe attendant was awesome, super helpful. I would definitely use the location again if I need to.
JOSEPH QMake sure the back of the truck. There was an oil stain and some garbage in the back of the truck. I didn't see it until I opened the back to load up a mattress and bed frame. Also the truck had an exhaust leak.
Casey MDrop off on a Sunday
RICHARD JAbsolutely nothing! Was super easy to rent and the guy that “Chris” was super helpful!
MICHAEL LYour phone app is incredibly difficult to use. I had to call for assistance to be able to rent the truck, luckily she was very helpful and patient with me. Phil Woeppel
Phillip WSame reasons above.
Francisca A👍🏼
SYLIA Gfor my needs, the truck available were fine. selection was limited and I didn't see any trailers.....entire experience was just fine. fair pricing and just what I needed.
PHILLIP RThe gentleman who checked in the truck was awesome! Very polite & helpful.
AIMEE TAll good they were very accommodating.
Tammy SCheck gas before and after use!
JOEPH HExtremely helpful
Joshua DTrailer was dirty and tires were below tread standards but they did get me to my destination.
Clark D