The cargo truck was dirty and had lots of machine shop metal and paper garbage mixed with oil . The clerk tells me I have to bring it back clean . Luckily I took pictures and sent to corporate before leaving yard .MIGUEL M.
Customer Reviews for Casita Self Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Arnoldo A.
If I leave dirt in the back I get charged. I had to clean up after the prior renter. I was very clear about the distance and addresses for my move. Edinburg texas to zapata texas with dropping off to rio grande city. They put mileage down as 60 miles. Which is from my first apartment to the uhaul dealer in rio grande city. Costing me an extra 40 bucks. I did the whole mobile app contactless way and ended up having to deal with someone at a window and they change what I had put into the app. All the times I've rented a uhaul truck.... this was the worstDAVID S.
Customer did not leave a comment.JUANITA L.
Be sure to do what the sticker says. It said we could a $25 credit if we left the truck clean. We were sure to leave it clean inside and out. Even put more gas than it originally had. We did not receive the $25 credit for cleaning ðŸ˜“CECILIA ALTAMIRA C.
Customer did not leave a comment.Jose G.
Customer did not leave a comment.Rajesh C.
Customer did not leave a comment.Alejandro P.
No suggestions at this time.Mary D.
Customer did not leave a comment.Gustavo R.
Customer did not leave a comment.Sandra G.
Customer did not leave a comment.rosalinda L.
Customer did not leave a comment.Jason N.
Customer did not leave a comment.Jon P.
Customer did not leave a comment.Arlene R.
Very helpful staff, very easy process. Thank you!Ruben A.
Customer did not leave a comment.Arlene R.
Customer did not leave a comment.Tom S.
I rented a 26' box truck for a house move, the truck was brand new everything worked as it should. The low deck, loading ramp and the appliances dolly made loading and unloading task a breeze. I was very pleased with the rental and the customer service, I will definitely recommend.Santiago S.
Customer did not leave a comment.victor C.
Customer did not leave a comment.Michael C.
Customer did not leave a comment.Miguel R.
Customer did not leave a comment.Gustavo A.
Customer did not leave a comment.Everest L.
Quicker servicePedro C.
Customer did not leave a comment.TRINIDAD S.
Courteous and helpful staff.Alexander S.
Customer did not leave a comment.Mary Evelyn A.
Customer did not leave a comment.Lydia L R.
Keep up the Great Customer ServiceCynthia G.
It's good thank youCynthia G.
Junior went above and beyond expectations. He is very courteous, helpful and thorough in explaining the truck's features. He even helped us attach the tow dolly and ensured that y. Arias securely mounted.Donna P.
One of the best U-haul drop off locations I have ever seen. Staff was super friendly and extremely helpful. Keep up the good work.Luis G.
Very helpful and knowledgeableWilliam B.
Courteous, professional, and helpful staff. I would definitely recommend this location to others.Wesley H.
Although I had reserved at the uhaul at a different location that was closest to me, this pick up location was able to help me when the other location could not. I was never notified that the pick up location was moved until moving day. I am very disappointed in the uhaul company for that.Ashantee H.
Customer did not leave a comment.elizabeth C.
Customer did not leave a comment.James B.
I highly recommend this place. They are very helpful and professional.LUPE T.
Everything was excellent! I wouldn't change a thing! Will definitely be recommending to others!Lisa V.
You guys are the big dogs in your respective realm. Keep on, keeping on.ERNESTO R.
The service was friendly and fast.. got my Uhaul and tow ready to be turned in and rented a storage at the same location. Awesome customer service!Nuvia L.
delivery was fast and easy, no problems at all. trailer was unhooked for me by employee. thanks again.Hector R.
Customer did not leave a comment.MELLISA A.
Casita Storage place in Edinburg Texas, has very good customer service. Willing to go back, when needing a rental.FILIBERT P.
Customer did not leave a comment.LEWIS G.