Customer Reviews for Castle Keep Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Castle Keep Storage

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Cathy C. | Overall Experience |
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Excellent security and service!

QUINTON R. | Overall Experience |
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Customer did not leave a comment.

MELISSA G. | Overall Experience |
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Castle Keep made it extremely easy to rent a spot for storage. The staff was extremely friendly, explained the process clearly and made it so quick .... would definitely recommend.

Mike M. | Overall Experience |
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Castle Keep storage is very well kept and very secure. The management is awesome. And easy to work with.

DANIEL R. | Overall Experience |
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Excellent service. No complaints.

Antonio S. | Overall Experience |
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I have rented here multiple times. I love the location and the convenience of the onsite kiosk they have availiable to rent units and make payments.

KEITH J. | Overall Experience |
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Clean, secure storage and convenient location.

Kathleen O. | Overall Experience |
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Castle Keep Storage is highly recommended!

MARY C. | Overall Experience |
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Excellent!

MARY K. | Overall Experience |
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These are the sort of folks one wants to do business with. Professional, courteous, kind, helpful, always available..... can’t say enough positive things!

CHRISTOPHER C.
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Did a great job

Jonathan K.
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Customer did not leave a comment.

Karla N.
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Great location and very convenient.

Jared J. | Reservation |
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No problems!

william B.
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Nothing to improve on I was totally impressed with how easy to book on line and return and any questions I had I called the local number and they answered on first ring and more then happy to help or answer questions would recommend them to everyone

Jennifer B. | Reservation |
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I highly recommend Castle Keep for Uhaul's and storage units.

todd m. | Reservation |
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Clean, secure storage.

Danielle S. | Reservation |
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Everything was perfect.

Meredith R. | Reservation |
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Clean, secure storage.

Karen G. | Reservation |
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Great, convenient location!

Alexander V. | Reservation |
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Clean and secure storage.

Kate R. | Reservation |
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Facility and staff were wonderful.

Donald F.
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The information stated it was open but no one there! We had to do a self check out which was not expected!

Mark W. | Reservation |
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Excellent!

Fatma A. | Reservation |
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Very happy I chose Castle Keep Storage.

Josefina Z. | Reservation |
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price, management, location all excellent!

Noah P. | Reservation |
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Nice, clean facility and a great location!

Jeff L.
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Customer did not leave a comment.

Bryan Y. | Reservation |
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Great location, very convenient and very friendly staff

Clarence H. | Reservation |
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Great location and friendly staff

Sarah F.
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Customer did not leave a comment.

kristy h. | Reservation |
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The manager was really nice and to the point. Everything was explained to me and made sense. I've rented from here before so I know it's a secure facility.

Laura B. | Reservation |
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Great location. Easy access and very clean!

Jerry R.
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Location was fine, but Uhaul needs to ensure the customers download the phone app if that's really a requirement. I had to call the number on the email, and the person spent 10 minutes to get the information needed to get me the lock box combination to get the keys. Glad she was able to help, but if all that could be done via the app, it would have been nice to know.

chutiyapong S.
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Customer did not leave a comment.

Christiane R. | Reservation |
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Very personable and attentive staff. Storage unit area well kept and clean with good security at the site. Sadly we had more stuff than the unit we reserved.

Bill A.
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Customer did not leave a comment.

BRIAN N. | Overall Experience |
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Had my Rv stored here over the winter. Never had an issue.

ELAINE F. | Overall Experience |
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Great managers, they gave me a second month for free and they held a unit for me until I was able to get there. Great people

CLINTON C. | Overall Experience |
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Great location and they helped me with my reservation for a uhaul truck

CRYSTAL S. | Overall Experience |
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Manager always works with you and accommodates you to make sure you get what you need. They go beyond on helping their clients

RIANNE M. | Overall Experience |
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I live in Lyons and this location is only 10 minutes drive and very good prices. The managers are friendly and make sure you are taken care of.

STEVE J. | Overall Experience |
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Better then other facilities in town that are very expensive, this location is very convenient and you are able to drive in with a bug truck with out any issues.

LOUIE R. | Overall Experience |
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Great people working here, the manager helped me transfer to a smaller unit once one became available. They make sure they take care of their clients.

AARON B. | Overall Experience |
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Great location, clean and secured

JAMES P. | Overall Experience |
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The kiosk at this location is awesome you can pay or rent a unit.

JASON M. | Overall Experience |
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Good prices

CHARLES P. | Overall Experience |
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Had a large storage unit for years at this location and when I finally moved out they set me up with a reservation for a Uhaul truck at a good price.

KARINA G. | Overall Experience |
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Great location and also they have a Kiosk that allows you to move in and pay very convenient

BRITANNY F. | Overall Experience |
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Was at this location for 4 years never had an issue and they helped me with my uhaul rental.

ELIZABETH T. | Overall Experience |
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Great location and good prices, very friendly and also friendly management

GORDON C. | Overall Experience |
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Excellent storage facility, great location, highly recommend Castle Keep for storage!

JEFF D. | Overall Experience |
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No comment

JEFF M. | Overall Experience |
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Very friendly.

Ron M.
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they came after hours to rent me a truck

james W.
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Great location in Hygiene and friendly people

Brian G.
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Customer did not leave a comment.

gregory M.
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Carla is an amazing person to deal with and experience met all our expectations. Thanks so much for having truck onsite as we needed a quick place to store, truck and dolly met our needs for the move.

jesus V.
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Customer did not leave a comment.

John L.
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Customer did not leave a comment.

SHERRI S.
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It felt like they were in a hurry to leave. There wasn't even an opportunity to park, or go into an office. All paperwork was done in the drive of the property. Then, they actually left the property, before I did, with their equipment.

Timothy E.
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Carla was very helpful and kind! Would highly recommend.

Aaron P.
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I had booked the U Haul truck for 8am at this location via your website. We arrived a little before 8am to pick up the truck but could not access it. When we FINALLY reached someone via phone, we were told the location did not open until 10am, but no one had let us know this. This put our whole moving day off schedule and the staff were not in the slightest apologetic. I would not use U Haul again nor would I recommend anyone else to do so.

Jeffrey S.
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Customer did not leave a comment.

Tim M.
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Customer did not leave a comment.

Anand N.
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Outstanding customer service! I highly recommend them

Jason B.
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Customer did not leave a comment.

Rex F.
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The manager of this location knows what she is doing and helped my wife and I (a lot). Convenient location to central Longmont but on the edge of town so I could avoid a lot of traffic. Rex Fuller, Columbus, MT email: mtrex7114@gmail.com

Keith G.
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Customer did not leave a comment.

SUZANNE B.
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Customer did not leave a comment.

SUZANNE B.
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Better lighting for after dark

Martin P.
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The location is fine EXCEPT you shouldn't send big trucks to return here.

Gail B.
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Excellent customer service

SUSAN M.
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The office is a bit funky to find, but the service was great and very convenient for me.

Sheri F.
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Very friendly and helpful

Brian M.
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No one there.

Tracy K.
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Nice guy helpful and Fastest uhaul experience ever!

david C.
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Customer did not leave a comment.

Tracy W.
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Customer did not leave a comment.

Patrick H.
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Customer did not leave a comment.

Michael M.
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Customer did not leave a comment.

Mary M.
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Customer did not leave a comment.

Deanne V.
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It was fast and easy to rent, plus the owner had an awesome personality, made what's normally a stressful move fun.

Mark L.
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Customer did not leave a comment.

Jay L.
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convenient from where I lived. I was told I would receive a phone call the day before of my rental that never happened I had actually call the place. I was told that I can reserve the truck for 8:30am, however when I never did hear from the place and I finally called them they said that they didn't open up until 10 but would get somebody there by 9am. I reserved a 17 foot truck but when I showed up the only truck they had was a 15 ft. I was told that my mileage would be $.79 a mile however when I showed up at my mileage was $.99 a mile I was told that they would look into this but yet they still for the final charge charge my credit card for the $.99 Per mile.

james I.
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Customer did not leave a comment.

ANDREW M.
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Fantastic customer service from two employees. They helped me solve problems and get my job completed.

Gretchen P.
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Customer did not leave a comment.

Jacob E.
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Customer did not leave a comment.

ann L.
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I was delighted by the fact that we actually GOT the Uhaul we wanted on the day we wanted it - a first in my history of Uhauling. The person who checked us out seemed to be in a hurry, kept saying he was a storage, not a Uhaul guy. He didn't know where to find the hauling instructions for the trailer (I found it in a display on his desk). The biggest issue was that our trailer's roof leaked. It rained the first night we had it and kept raining all the next day, across Nebraska, and then the next day in Iowa. We were fortunate that the leak was over plastic totes, not furniture or cardboard boxes. And that we noticed it after night one so we could put a towel over the totes to prevent sloshing.

todd G.
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Difference between pick up and drop off location was night and day.Dropped trailer at midday during the week to be serviced by speakerphone.Another customer that was also waiting to rent left because of the non-service.

Donald C.
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My original pick location was 5 minute away but this was changed in route to Colorado to this location 35 minutes away round trip was 90 minute time we needed for other things

Sally M.
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This was my first rental truck experience and it was so easy, convenient, and efficient! Thanks for such a great experience!

Jeroen G.
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Customer did not leave a comment.

Ray M.
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This location needs to be either a fulltime UHaul or parttime storage unit facility. He was not there during business hours and had to wait for him to drive in to open up. Moving is too hard to not have things in order and as smooth as possible. The office was so crammed with packing blankets, etc. that I couldn't get in comfortably.

tim C.
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All went ok

Phil C.
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Customer did not leave a comment.

Mary R.
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Customer did not leave a comment.

Paul P.
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Customer did not leave a comment.

Graham S.
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Customer did not leave a comment.

Karen B.
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Outstanding customer service. I highly recommend this location.

GREGORY R.
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It took 3 places to finally get a truck that reserved earlier in the week from another location. I showed up for the truck I needed for a make-wish event. I was told I can't have it for the time I booked it for. I was sent to another facility and then had go to another one and get a truck bigger than the one we needed. So it cost more than I budgeted

Nathan R.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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