Customer Reviews for Castle Keep Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Castle Keep Storage

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Jennifer B. on

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I highly recommend Castle Keep for Uhaul's and storage units.

todd m. on

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Clean, secure storage.

Danielle S. on

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Everything was perfect.

Meredith R. on

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Clean, secure storage.

Karen G. on

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Great, convenient location!

Alexander V. on

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Clean and secure storage.

Kate R. on

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Facility and staff were wonderful.

Donald F. on

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The information stated it was open but no one there! We had to do a self check out which was not expected!

Mark W. on

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Excellent!

Fatma A. on

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Very happy I chose Castle Keep Storage.

Josefina Z. on

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price, management, location all excellent!

Noah P. on

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Nice, clean facility and a great location!

Jeff L. on

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Customer did not leave a comment.

Bryan Y. on

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Great location, very convenient and very friendly staff

Clarence H. on

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Great location and friendly staff

Sarah F. on

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Customer did not leave a comment.

kristy h. on

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The manager was really nice and to the point. Everything was explained to me and made sense. I've rented from here before so I know it's a secure facility.

Laura B. on

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Great location. Easy access and very clean!

Jerry R. on

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Location was fine, but Uhaul needs to ensure the customers download the phone app if that's really a requirement. I had to call the number on the email, and the person spent 10 minutes to get the information needed to get me the lock box combination to get the keys. Glad she was able to help, but if all that could be done via the app, it would have been nice to know.

chutiyapong S. on

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Customer did not leave a comment.

Christiane R. on

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Very personable and attentive staff. Storage unit area well kept and clean with good security at the site. Sadly we had more stuff than the unit we reserved.

Bill A. on

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Customer did not leave a comment.

BRIAN N. on

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Had my Rv stored here over the winter. Never had an issue.

ELAINE F. on

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Great managers, they gave me a second month for free and they held a unit for me until I was able to get there. Great people

CLINTON C. on

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Great location and they helped me with my reservation for a uhaul truck

CRYSTAL S. on

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Manager always works with you and accommodates you to make sure you get what you need. They go beyond on helping their clients

RIANNE M. on

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I live in Lyons and this location is only 10 minutes drive and very good prices. The managers are friendly and make sure you are taken care of.

STEVE J. on

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Better then other facilities in town that are very expensive, this location is very convenient and you are able to drive in with a bug truck with out any issues.

LOUIE R. on

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Great people working here, the manager helped me transfer to a smaller unit once one became available. They make sure they take care of their clients.

AARON B. on

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Great location, clean and secured

JAMES P. on

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The kiosk at this location is awesome you can pay or rent a unit.

JASON M. on

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Good prices

CHARLES P. on

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Had a large storage unit for years at this location and when I finally moved out they set me up with a reservation for a Uhaul truck at a good price.

KARINA G. on

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Great location and also they have a Kiosk that allows you to move in and pay very convenient

BRITANNY F. on

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Was at this location for 4 years never had an issue and they helped me with my uhaul rental.

ELIZABETH T. on

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Great location and good prices, very friendly and also friendly management

GORDON C. on

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Excellent storage facility, great location, highly recommend Castle Keep for storage!

JEFF D. on

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No comment

JEFF M. on

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Very friendly.

Ron M. on

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they came after hours to rent me a truck

james W. on

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Great location in Hygiene and friendly people

Brian G. on

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Customer did not leave a comment.

gregory M. on

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Carla is an amazing person to deal with and experience met all our expectations. Thanks so much for having truck onsite as we needed a quick place to store, truck and dolly met our needs for the move.

jesus V. on

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John L. on

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SHERRI S. on

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It felt like they were in a hurry to leave. There wasn't even an opportunity to park, or go into an office. All paperwork was done in the drive of the property. Then, they actually left the property, before I did, with their equipment.

Timothy E. on

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Carla was very helpful and kind! Would highly recommend.

Aaron P. on

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I had booked the U Haul truck for 8am at this location via your website. We arrived a little before 8am to pick up the truck but could not access it. When we FINALLY reached someone via phone, we were told the location did not open until 10am, but no one had let us know this. This put our whole moving day off schedule and the staff were not in the slightest apologetic. I would not use U Haul again nor would I recommend anyone else to do so.

Jeffrey S. on

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Customer did not leave a comment.

Tim M. on

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Anand N. on

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Outstanding customer service! I highly recommend them

Jason B. on

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Customer did not leave a comment.