Customer Reviews for Castleton Motors

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Castleton Motors

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Denise R. on

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Customer did not leave a comment.

Gretchen B. on

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Very friendly! Very efficient! Super convenient.

Sara H. on

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Jessica B. on

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Douglas J. on

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melodie K. on

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Easy drop off, no help needed. Just dropped keys in drip box.

Jamie L. on

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Better signage at location. UHAUL signage are very faded and sign is very small. Drove right past location. Site has no house number clearly posted either. Intake staff friendly and efficient

greg C. on

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George R. on

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Have moving supplies on hand.

Paul A. on

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Gregory K. on

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More Cowbell

Sanford S. on

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roger w D. on

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Trisha M. on

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roger w D. on

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Theresa B. on

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I was charged $4.00 per gallon for 2 gallons od gas. Price gouging when gasoline is $2.30 a gallon. Rediculous!! Also you should let people know that the $19.95 for 24 hours rental will also add $14.00 insurance fee, and other hidden charges. It cost over $54.00 for the rental of your truck for 24 hours. I paid in cash but I got my refund in a check. I think all this should be brought to the renters attention. You get double charges for mileage and gas use. Whats the mileage charge for if not for gas use?

Jennifer L. on

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The staff was very nice and helpful.

Jay S. on

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Make sure equipment is safe to be rented

Anthony G. on

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Michael M. on

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Gregory K. on

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These do it right. Way better than the Rutland location.

james R. on

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Chris P. on

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Outstanding customer service by everyone there!

Dennis P. on

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Slight leakage and the doors of the trailer but no major damage to any of my content

WILLIAM R. on

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I’m a long-time customer. The rig I rented this time did the job, so I’m happy to pay in full. But, it had issues: front end clunking noises, engine hesitation, the fuel gauge was inaccurate, and using the heater filled the cab with mouse nest smell. Plus, it could have been cleaner. Very happy with the professional attitude at pickup and drop off.

Ted S. on

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lower your prices and bring cost down

RC B. on

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Richard W. on

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This dealer did not have the size vehicle I needed available so I had to take a larger vehicle, increasing the cost. This was the only vehicle they had. The nearest alternative dealer was too far away. The box was clean, the cabin acceptable, but the windshield was heavily coated with insects and needed to be cleaned.

JEFFREY P. on

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I was told that I was paying for 100 extra miles and if I did not use them I would get the money back. Turns out I did not use the miles. I did not get the money back . I called the 800 # and there was nothing they can do can do. Every time I called the 800 # it took at least 15 mins to speak with some one.

Mari F. on

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Customer did not leave a comment.