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JACOB F
Customer Reviews for Cavalier Sales And Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Wonderful experience.
FRANK IThey have been great both times I had a trailer to drop off
ANDREW KThe owners are some of the nicest people I’ve ever met!!!!
BRADLEY GUhauls app is poor there was a link that sent us in the opposite direction of their location, the people said they have reported it to you and nothing was done . Same thing when returning it to Milan nm. Sent us 10 miles into a trailer park wrong direction. 50 mile deficit on original estimate had to pay 58 extra dollars after arriving
Raymond MNothing at this wonderful location.
KENNETH CI would highly recommend - super nice and very east to do business with
ANDREW KPenny was delightful to work with. We had no concerns and drop off couldn't have been easier.
MARY BI am disappointed that I returned the truck 2 days early and over 150 miles under authorized and got no refund. That’s a little frustrating.
CHRISTOPHER BYou guys are amazing!! :)
SARAH WNothing. Nicest and most helpful couple (owners) at this rental location!! I would recommend this location to everyone needing to rent a Uhaul and Uhaul products!
Bradley GSuper friendly guy, I would rent from this location for sure.
KELLY WGreat people at this locations!
ADAM BSuper simple drop off!
Ashley Avery helpful staff
SCOTT WGreat service! Trailer was perfect!
JACK VAll the yrs I have been renting from uhaul, this was by far the best experience I have ever had! The people there were outstanding! I will definitely be using them again!
RODGER KGene was great. Friendly and professional. He had the equipment, truck and hauler, hooked up and ready when I got there. No waiting. He ensured the equipment was travel ready and answered all my questions and asked if I knew how to use the equipment. I would definitely recommend Gene and his Uhaul business.
MICHAEL RI had a trailer reserved at the Cheyenne, Wyoming. Reserved. They called me the day before the pickup date said they didn't have a trailer for me. Told me I had to make a 100 miles trip to get one in Loveland, Colorado. Felt like they should have got it for me. Didn't offer a discount for my gas or time. Didn't seem right.
GEOFFREY MThe Cavalier crew is always friendly and helpful. A+
CHAD SExcellent customer service
Lillian AExcellent Customer service with their knowledge of packing and using equipment. They were highly interested in understanding my needs and helping me to achieve my moving goals. I would definitely work with them again and highly recommend this business.
Deanna FGreat service and communication. Friendly people with excellent equipment.
JEFFREY JThe folks who run this U-Haul location are friendly, professional, and communicated well with us. I’d highly recommend them if you need a U-Haul rental in Loveland.
Nina BWhat a spectacular experience. The couple who runs the stop are incredible people and I very much appreciate them.
Caleb CThe first place you sent me to was closed. Bad experience . So you sent me to the above and they were great.
Matt AGreat, personal service. Very nice, new van. Gene went out of his way to be there for us for a late night pick up. Can't say enough good about this UHaul site!
Tracy GThe owners of Cavalier Sales & Service are friendly and professional. Best U-Haul store in Loveland, Colorado by far!
Joan LWonderful service! They came out and made our return super easy.
Marvin WVery friendly and helpful while unloading and returning the equipment.
Thomas CThe people whom run it were extremely nice and friendly! If I need to ever rent a truck, that would be the place.
Burton HPenney and Gene were very courteous and informative. They made the process quick and easy. I will rent here again.
Brad TVery pleasant and easy process!!
Susan MFrom the location to the people the was a great experience. Staff was outstanding!
Mike TNothing really, Penny and her husband were so helpful and friendly!!
kyle lImprove the steering responsiveness on the 15-ft truck.
Franklin BOwners were over the top friendly, accommodating and helpful.
Chad HVery sweet couple who run this location. Very considerate, family friendly and I’ll rent from them again in the future.
REBEKKA KShould be closer to customer
Jukka SThis was my best experience with U-Haul. Very friendly and truck was ready to go when I got there. I will definitely come back if I need there services!
Louis KThey were great!
Dayna CKind, courteous and professional
dan aDon't let the customers smoke marihuana in the cab. The odor is terrible!
Christopher S100%
Shelly MPrompt friendly and efficient. Well maintained clean 15 foot local truck.
JOHN BPenny was amazing! We ran into having snowstorm that messed timing up and she was so helpful!
James GWonderful truck- easy to drive. Professional company. If I need a U-Haul again, I will contact this location again.
Linda BUnexpectedly helpful and went the extra mile, especially without cell service, after hours. Thank you!
Julianne MPenny was great and met us outside. The only issue was that the location was difficult to spot from the road. Luckily, GPS took us right there.
Rachel SThe people who run this U-Haul business are very professional and extremely friendly. If I need to in the future, I would definitely rent from them again.
Darin OVery apologetic about the lites and also Pointed out that the straps had wear on them that made them unacceptable and potentially dangerous and needto be replaced
curt mThey found a piece of tv wall mount and let it outside so I could pick it up. Very nice, I would rent a truck from them again!
Greg BPenny was absolutely wonderful!
CONNIE CFriendly staff that is helpful and she greets you on arrival.
John SHad a reservation at a location closer to me. Recieved a call an hour before I was to pick up equipment that it was not available at the agreed location. Had to drive another 30 miles to puck it up. Plus an additional hour and a half of my time and fuel in the truck. Without compensation. Wasn't happy about that.
Robert WThe woman was very sweet and helpful.
Margie MVery knowledgable and friendly agents at this location!
David RNo need for improvement this team went the extra mile , ha ha, I felt like family I was treated with such professional friendly and helpful service. I would highly recommend this location to any one ready to turn in their u haul equipment in this area! Extremely well done! Thank you!
Adrienne HExcellent experience! Best uhaul location I’ve encountered! Thank you!
Laura AEveryone was nice, but the service was quite slow, and they seemed surprised and unprepared for a truck return.
Adam TNo improvements needed; they are very helpful!
Judi PIncredibly helpful, friendly, accommodating, made my move so much easier, convenient, and quick.
Jessika LTruck and accessories were ready as requested. Friendly staff, easy check-in. Highly recommend.
Barry D