I couldn't of asked for better service! I highly recommend this place.Jamie M.
Customer Reviews for Cedar Closet Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent service â€¦ very polite and helpful.David L.
Mike was very friendly and super kind! He was a great addition to our rental! Thanks Mike!Sam S.
Great serviceRob N.
The manager was helpful in getting the trailer as the app confirmed the reservation but there was no trailer when I went to pick it up but the manager found one at another location.Jay J.
Customer did not leave a comment.David B.
Customer did not leave a comment.Sean B.
Customer did not leave a comment.Michael P.
Customer did not leave a comment.Matt G.
Customer did not leave a comment.Brian S.
It was a great overall experience at this location, thanks to Mike.Gregory D.
Customer did not leave a comment.Mike W.
Customer did not leave a comment.Edward N.
Customer did not leave a comment.Michael P.
Customer did not leave a comment.Christopher C.
Mike, the Manager, is a super friendly and a helpful person. I've rented many times from this location.Allen W.
Customer did not leave a comment.Dale B.
Fast and effective drop-off. Hard-working with great attitude.Gabriel B.
The 5X8 trailer was clean and ready to go. The No response comes from the marker lights no workinThomas T.
Everything went smoothly!Shane K.
Customer did not leave a comment.Stephen H.
Mike Kerr is always available & exceeds my expectations. I have rented trailers from Mike, out of Florida, and he has always provided me with the right Equipmentâ€¦Billie R.
Mike completed our setup we could drive with confidence it was done right. Mike was very pleasant and helpful lending us a lighting adapter. Would definitely use this location when needs arise in the future!Michael W.
Mike was great. Up front on pricing and what he could and couldn't do from a service perspective. This will be my go to U-Haul location.Charles S.
Outstanding and friendly customer service!Mike S.
Customer did not leave a comment.JOHN JOSEPH G.
Customer did not leave a comment.TANYA EVELYN T.
We rented a truck several times from Mike and he was very helpful and took great care of us . Would rent from him again if ever needed âï¸âï¸âï¸âï¸âï¸Cheryl H.
Customer did not leave a comment.Bruce D.
Great customer serviceCory W.
Customer did not leave a comment.Amy N.
This site should be able to scan your drivers license when checking in. They refused to do that saying I needed to do it through the text message they sent. Seems strange that I had to stand at the counter and scan my own drivers license with my own phone while the rep just sat there watching and doing nothing. The representative claimed the â€œ government â€œ was responsible for him not doing his job.RICHARD M.
Needed more tie down eyeletsTIMOTHY ARTHUR N.
Mike, the manager, does a great job. I have 3 local locations I can rent from, but I always rent from Cedar Closet Storage because of the customer service Mike provides.Bradley H.
Customer did not leave a comment.Darrin W.
Always takes care of my needsgerald B.
Best u haul store I have ever used.Michael W.
Second time renting from there. Great experience as always.David B.
In and outMichael M.
I don't think this location could've been more accommodating!April S.
Customer did not leave a comment.Katherine W.
Customer did not leave a comment.Theodore Z.
Customer did not leave a comment.Lowell T.
Nothing 🙂😃William M.
He took all my complaints well and made me feel welcomed to come back to their place for future endeavors and that it would be cleaned and the fuel be filled.Dedrinna G.
Customer did not leave a comment.Melissa H.
Customer did not leave a comment.Jon R.
Very helpful and accommodating! When next need arises, will be certain to return for their helpful service.Glenn I.
Customer did not leave a comment.Robert S.
Customer did not leave a comment.CARL LAWRENCE H.
Excellent staffPaul B.
Friendly and helpful staffPaul B.
Customer did not leave a comment.Michael M.
Customer did not leave a comment.Doug H.
Dropped off after hours.David S.
Customer did not leave a comment.KANDY B. | Overall Experience
Customer did not leave a comment.Michaelfrancis K.
Customer did not leave a comment.Andrea G.
when your asked to clean off the truck or trailer when you return it that a problem to me. That is your business we rent from you. you make the money from us renting from you you can clean if off when i bring it back. just like renting a car. just cause i drove it down a dirt road does not mean i have to clean it i paid to rent the dam thing. they had the nerve to ask me to clean it because we lived on a dirt road not going back thereBill H.
I did have trouble getting on the mobile app,, but owner was at pickup location and made it easy.Kelly O.
Customer did not leave a comment.alex B.
Mike (Manager) has always gone the extra mile. The facility is always clean as is the equipment we have rented from him. I will not hesitate to recommend him/busiiness to everyone. Mary H.Mary H.
This location is the worst one I have ever been too. The manager wouldn't let us in without a mask, and the place was filthy! We took pictures and I will tell you, it was disgusting. What's the point of wearing a mask when you work in a mold infested gross facility. If you want I can provide pictures, you should have seen the bathrooms! So grossThomas G.
Office staff is extremely personable and helpful unlike the U-Haul website. I would definitely recommend this location to anyone in Livingston County.Richardalan F.
Mike does a great job!Scott A.
Absolutely wonderful customer service. Very helpful, clear directions for return. Highly recommend.Jacqlyn R.
The agent was the most knowledgeable person I've had the pleasure of dealing with!! He is truly a super star âï¸Timothy M.
Mike was a pleasure to work with! Great customer service!REGINALD B.
Mike is fantastic.DAVID A.
Customer did not leave a comment.Paul S.
Nothing, keep up the good workMilan A.
Great overall experience.Gregory K.
Great PeopleANTHONY JOHN P.
The online reservation portal from Uhaul.com needs to be clear that the truck being reserved may not be available. They need to contact customers by text and/or email if there is difficulty with a reservation. Phone calls from unrecognized numbers, often go unanswered.Kevin H.
Demands and supplies are not matched. Short of trucks and sizes.Jahanbakhsh P.
Customer did not leave a comment.Jerry M.
Customer did not leave a comment.Tim H.
Great serviceGary L.
Customer did not leave a comment.randal S.
Worker there was super friendly, efficient, and helpful. Whole location was very well run!Wayne S.
The agent was just so friendly and informative! Very very nice truck too! Thanks for making my experience excellentPatricia S.
Great location, great equipment. Easy pickup and returnBlaise M.
Great experience from the reservation to the return of the rental â€¦â€¦seamless Thank you!!!JAMES M.
I was excessively charged above the price understood. Please drop the remaining balance. I was charged $90 for two days! Please make an exception and waive extensive chargesRonita D.
Customer did not leave a comment.Keith V.
Everything is fine. Staff person is very efficient and organized. He is also a friendly and nice guy.Sandy L.
Customer did not leave a comment.James B.
Gentlemen who helped us was a super nice guy who does his job wellChassity H.
The guys where super friendly and helpful, had exactly what I needed and had me in and out in less then 15 min would 100% come here againZachary S.
Everyone was very friendly and pleasant to talk to. Van was ready and waiting for me when I arrived. Dropping van off when I was done was quick and easy.Wendy H.
Our only issue was the air conditioning system wasn't working.Carl K.
Customer did not leave a comment.Bart G.
Customer did not leave a comment.Tanya T.
Customer did not leave a comment.Roland K.
Very easy to do business with.Edward W.
The guy running the place is excellent and polite and efficient. Great help with detailPam P.
Customer did not leave a comment.Edward M.
No suggestions as I've always had a great experience.Robert B.
The guy that helped me was great!Joseph F.
Excellent experience. The guy who helped me was very nice and super helpful.Paul S.
They were very professional. I highly recommend them. Mike Kerr was a great help.Thaddeus M. | Overall Experience
It is always a pleasure to do business with Cedar Closet Storage. Mike is top-notch - the best at all he does for his customers and for the business.DAVID REED B. | Overall Experience
Mike ,at Cedar Closet Self Storage was extremely helpful with us. We moved out of state and he made sure that we were aware of the facility guidelines and policies. Customer service was great ,it was clean, and secure. We highly recommend Cedar Closet.Scott S. | Overall Experience
Mike was an awesome manager for your facility. I would certainly recommend Cedar Closet to anyone needing that type of service.GERALD B. | Overall Experience
I was a tenant at this facility for many years. I always felt that it was safe and secure.JAMES M. | Overall Experience
Customer did not leave a comment.Frank K. | Overall Experience
great personnel great service would definitely use againROBERT M. | Overall Experience
I would like to recognize Mike in the office. He went above and beyond to assist me with the right unit for my needs. I would highly recommend this facility!!Todd G. | Overall Experience
Great customer service!!Hartland Machine & E. | Overall Experience
Mike was always willing to be helpful to me .JACKIE G. | Overall Experience
Mike was extremely helpful and courteous.Carolyn P. | Overall Experience
I placed the order online, but when I arrived, the charge was $20 more. That was disappointing, but Mike explained the websites are screwed up. I`m happy with the unit.Privacy R. | First Impressions
The storage employee that I spoke was very polite and courtesyPrivacy R. | First Impressions
excellent condition unit snow ice an issue but doablePrivacy R. | First Impressions