Customer Reviews for Celina Store N Lock
(U-Haul Neighborhood Dealer)

454 reviews

1845 E Market St   Celina, OH 45822
(At Hwy 703)

(419) 586-3361

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(419) 586-3361

1845 E Market St
Celina, OH 45822
(At Hwy 703)

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 9 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Deborah D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Justin E.  |  Overall Experience 
Rating:
5.0

The storage unit was well hep up and secure would recommend these storage units to anyone

Larry M.  |  Overall Experience 
Rating:
5.0

The customer service rep. , Jessica, that works there on a regular basis is an outstanding employee! She is always very professional, extremely helpful, and very friendly. She always has a smile and always gets the job done. Definitely an asset to the company.

Phillip S.  |  Overall Experience 
Rating:
5.0

I hear the parking lot will be paved which should eliminate the gravel dust. each time I visited my car had to be washed and also cleaned inside from the gravel dust. each unit’s door is covered in spider webs which means there are lots of spiders that get into the stored items and carried home. I had some in my car from transporting. Something should be done to mitigate the spiders.

Kevin J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lois L. 
Rating:
5.0

Customer did not leave a comment.

AMY B. 
Rating:
5.0

Customer did not leave a comment.

Eric C. 
Rating:
5.0

Customer did not leave a comment.

AKASA B. 
Rating:
5.0

Friendly staff. Eager to help!!

JAMES M. 
Rating:
4.0

Customer did not leave a comment.

JERALD M. 
Rating:
3.0

Windshield was a mess both inside and out and the inside of truck was not swept out good....I had to do it myself....

JAMES H. 
Rating:
5.0

Customer did not leave a comment.

Carol P. 
Rating:
5.0

Clean modern storage facility with plenty of space to get your items in and out. Good access to Celina and not far from the lake for folks with boats.

Derren B.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Kellee C. 
Rating:
5.0

Thanks!!!

Ted H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEAN F. 
Rating:
4.0

Customer did not leave a comment.

Marc D. 
Rating:
5.0

Customer did not leave a comment.

William R. 
Rating:
5.0

Customer did not leave a comment.

VINCENT H. 
Rating:
5.0

Customer did not leave a comment.

DAVID L. 
Rating:
5.0

Nothing, The young lady working was friendly,hard working and knew what she was doing. They wonder about the work ethic of the new generation but she is not one of them.

MATTHEW B. 
Rating:
5.0

Smooth, quick, and well explained. Best moving experience ever!

Jason D. 
Rating:
5.0

Everything was clean and secure, even 6 months later. Reasonable prices and the staff is very courteous and knowledgeable.

Jan H.  |  Overall Experience 
Rating:
5.0

It has always been a pleasure to work with the staff at Celina Store N Lock. Thank you.

Christopher C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES L. 
Rating:
5.0

Excellent service! We were well taken care of to ensure our trailer was properly hitched!

NANCY M. 
Rating:
5.0

The location is great. UHaul corporate's online check out application leaves a lot to be desired. I had to spend over 40 minutes trying to get the online portal to work before customer service finally did it over the phone. Definitely not the fault of the Celina location. Would absolutely use them again, but would check out in person and not online.

Jacob L. 
Rating:
5.0

Customer did not leave a comment.

VANESSA H. 
Rating:
5.0

Customer did not leave a comment.

Aaron W.  |  Overall Experience 
Rating:
5.0

Nothing they were absolutely perfect.

CASSANDRA S. 
Rating:
4.0

young lady on duty was very helpful.

RALPH S. 
Rating:
5.0

Did a great job !!

Diana B. 
Rating:
5.0

Fast, friendly, professional service. Very reasonably priced. Equipment was very good quality and preformed as needed with NO issues.

Dicke P. 
Rating:
5.0

Customer did not leave a comment.

richard M. 
Rating:
5.0

Customer did not leave a comment.

Sheri R. 
Rating:
5.0

Customer did not leave a comment.

RODNEY M. 
Rating:
4.0

Customer did not leave a comment.

KEVIN Z. 
Rating:
5.0

Easiest and convenient company to work with!!

MARJORIE E. 
Rating:
5.0

Customer did not leave a comment.

IVAN O. 
Rating:
5.0

The trailer was a bit interesting. It was clean but bounced all over no matter what spead we were going.

Nick E. 
Rating:
5.0

Customer did not leave a comment.

Zach A. 
Rating:
5.0

It was a great experience. Jessica is extremely helpful and knowledgable. They are the best!!

Edward K. 
Rating:
4.0

Customer did not leave a comment.

Daniel F. 
Rating:
5.0

Jessica was very helpful and a pleasure to speak with.

ADAM F. 
Rating:
5.0

Customer did not leave a comment.

Charles L. 
Rating:
5.0

The staff was very helpful

Andy G. 
Rating:
4.0

Service was great.

Linda F. 
Rating:
5.0

Customer did not leave a comment.

Claire G. 
Rating:
5.0

I dealt with a very professional person when picking up my rental. She was very quick at check in/out.

Ted H. 
Rating:
5.0

The attendant who works there (Jessica) is very knowledgeable and explains everything very well. She is very helpful. This facility is clean and well organized. This location is very professional!

Richard P. 
Rating:
5.0

The owner was amazing and customer service was off the charts! It was a family owned business and it was clear that they cared about me as a consumer.

Scott T. 
Rating:
5.0

Very good and expeditious process.

Matt N. 
Rating:
4.0

Customer did not leave a comment.

STEVEN D. 
Rating:
5.0

The employee at this Uhaul was wonderful. She was very professional and helpful!

Andrew E. 
Rating:
5.0

Customer did not leave a comment.

Kurtt H. 
Rating:
5.0

A crank lift on the double axle trailers would be helpful.

Duane P. 
Rating:
5.0

Customer did not leave a comment.

Scott C. 
Rating:
5.0

Customer did not leave a comment.

Glenn M. 
Rating:
5.0

The inside was not clean and the arm rest had dried blood on it.

dale M. 
Rating:
5.0

Customer did not leave a comment.

Leo O. 
Rating:
5.0

Customer did not leave a comment.

JOhn T. 
Rating:
5.0

Excellent service great facility

James C. 
Rating:
4.0

Customer did not leave a comment.

Bobbie C. 
Rating:
5.0

Customer did not leave a comment.

Tony K. 
Rating:
5.0

Customer did not leave a comment.

Todd S. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

Customer did not leave a comment.

Landis B. 
Rating:
5.0

Customer did not leave a comment.

Kenneth P. 
Rating:
5.0

Customer did not leave a comment.

Robert Eugene B. 
Rating:
5.0

Customer did not leave a comment.

Robert Eugene B. 
Rating:
5.0

Jodi went above and beyond for me and made a phone call to get me information that she didn't need to!

Mitchell M. 
Rating:
5.0

Every thing was great.

Robert Eugene B. 
Rating:
5.0

Customer did not leave a comment.

Robert Eugene B. 
Rating:
5.0

Our truck and trailer were available on time and in good condition! It got us from Ohio to South Dakota!

Britt B. 
Rating:
5.0

Our U-Haul representative was unbelievably knowledgeable, friendly, and so helpful in every way!

Vicki L. 
Rating:
3.0

The GPS location where I was able to use the Truck Share 24/7 was located way back on the property away from the pickup area.

Keith A. 
Rating:
5.0

Customer did not leave a comment.

Charles V. 
Rating:
5.0

Customer did not leave a comment.

Harry M. 
Rating:
4.0

Customer did not leave a comment.

Joey L. 
Rating:
3.0

We just dropped off the truck and the office was closed.

Janet W. 
Rating:
4.0

Entire process was seamless. Helpful and expedient staff on both ends.

jim E. 
Rating:
5.0

The trailer was well maintained but the previous renter left a few pieces of trash in it

SANDRA B. 
Rating:
5.0

Customer did not leave a comment.

Tony H. 
Rating:
5.0

Customer did not leave a comment.

Amber V. 
Rating:
4.0

Staff helpful

CHRISTI S. 
Rating:
5.0

Customer did not leave a comment.

Edward S. 
Rating:
5.0

Customer did not leave a comment.

Richard P. 
Rating:
5.0

Customer did not leave a comment.

John F. 
Rating:
5.0

Customer did not leave a comment.

RONNIE R. 
Rating:
4.0

Customer did not leave a comment.

LARRY W. 
Rating:
4.0

Customer did not leave a comment.

Ann P. 
Rating:
5.0

Customer did not leave a comment.

kristi B. 
Rating:
5.0

Customer did not leave a comment.

Edward S. 
Rating:
4.0

Customer did not leave a comment.

Bruce S. 
Rating:
5.0

ALWAYS TOP NOTCH EQUIPMENT

Paul G. 
Rating:
5.0

The lady was very helpful and kind, and her friend helped hook up the trailer. So nice!

Harold H. 
Rating:
5.0

Customer did not leave a comment.

Richard P. 
Rating:
5.0

Customer did not leave a comment.

Gary K. 
Rating:
5.0

Love the store and lock. Very helpful attendant and was able to get me in the uhaul that I needed for the weekend!

Kent B. 
Rating:
5.0

Customer did not leave a comment.

pam B. 
Rating:
5.0

I chose this U-Haul in Celina over the one in St Mary's due to the very poor reviews from their location. Jessica was very professional, kind, and the equipment was clean and well kept. I would reccomend this celina location to anyone that would ask. It was the perfect size of truck for moving my apartment last minute!

Justin Z. 
Rating:
5.0

Customer did not leave a comment.

Peggy C. 
Rating:
5.0

Customer did not leave a comment.

Terri F. 
Rating:
3.0

Customer did not leave a comment.

rick T. 
Rating:
5.0

Great customer service..thank you!

Kelly M. 
Rating:
4.0

The gas was not correct to start the document said one quarter full I put $10.00 in to BRING IT to that ! drove less tHan 10 miles And returned it more full than i received it

michael R. 
Rating:
5.0

Customer did not leave a comment.

Ken M. 
Rating:
5.0

Customer did not leave a comment.

Carol D. 
Rating:
5.0

Using the app for pick up takes way too long.

Juliane S. 
Rating:
5.0

I have used storage facilities all over the lower 48 U.S. This is the cleanest, most professional, and organized operation yet. Jessica...great job!

JETHRO M.  |  First Impressions 
No reviews have been submitted for this location.

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