Customer Reviews for Celina Store N Lock

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Celina Store N Lock

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IVAN O.
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Customer did not leave a comment.

Nick E.
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The trailer was a bit interesting. It was clean but bounced all over no matter what spead we were going.

Zach A.
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Customer did not leave a comment.

Edward K.
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It was a great experience. Jessica is extremely helpful and knowledgable. They are the best!!

Daniel F.
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Customer did not leave a comment.

ADAM F.
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Jessica was very helpful and a pleasure to speak with.

Charles L.
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Andy G.
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The staff was very helpful

Linda F.
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Service was great.

Claire G.
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Customer did not leave a comment.

Ted H.
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I dealt with a very professional person when picking up my rental. She was very quick at check in/out.

Richard P.
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The attendant who works there (Jessica) is very knowledgeable and explains everything very well. She is very helpful. This facility is clean and well organized. This location is very professional!

Scott T.
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The owner was amazing and customer service was off the charts! It was a family owned business and it was clear that they cared about me as a consumer.

Matt N.
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Very good and expeditious process.

STEVEN D.
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Customer did not leave a comment.

Andrew E.
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The employee at this Uhaul was wonderful. She was very professional and helpful!

Kurtt H.
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Duane P.
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A crank lift on the double axle trailers would be helpful.

Scott C.
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Glenn M.
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dale M.
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The inside was not clean and the arm rest had dried blood on it.

Leo O.
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JOhn T.
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James C.
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Excellent service great facility

Bobbie C.
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Tony K.
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Todd S.
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Michael D.
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Landis B.
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Kenneth P.
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Robert Eugene B.
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Robert Eugene B.
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Mitchell M.
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Jodi went above and beyond for me and made a phone call to get me information that she didn't need to!

Robert Eugene B.
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Every thing was great.

Robert Eugene B.
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Customer did not leave a comment.

Britt B.
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Our truck and trailer were available on time and in good condition! It got us from Ohio to South Dakota!

Vicki L.
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Our U-Haul representative was unbelievably knowledgeable, friendly, and so helpful in every way!

Keith A.
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The GPS location where I was able to use the Truck Share 24/7 was located way back on the property away from the pickup area.

Charles V.
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Harry M.
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Joey L.
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Janet W.
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We just dropped off the truck and the office was closed.

jim E.
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Entire process was seamless. Helpful and expedient staff on both ends.

SANDRA B.
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The trailer was well maintained but the previous renter left a few pieces of trash in it

Carrie K. | Reservation |
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I showed up to get my unit on the day of my reservation. There wasn't any available. I don't recommend reserving online. It was not fault of Celina Store N Lock. They were very nice and helpful.

Tony H.
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Customer did not leave a comment.

Amber V.
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CHRISTI S.
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Staff helpful

Edward S.
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Customer did not leave a comment.

Richard P.
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Customer did not leave a comment.

lindsey k. | Reservation |
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I went to sign my contract and the lady working at the counter, I believe her name was Jessica, was absolutely fantastic. I know our stuff will be safe there. It was a wonderful experience.

John F.
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Customer did not leave a comment.

Stetson M. | Reservation |
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Facilities were clean and the staff were very helpful.

Amy B. | Reservation |
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The lock was hard to slide open.. I had to use a hammer to get it to slide so I could open the door. Other than that, everything went as planned.

RONNIE R.
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Customer did not leave a comment.

LARRY W.
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Ann P.
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kristi B.
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Edward S.
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Bruce S.
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Paul G.
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ALWAYS TOP NOTCH EQUIPMENT

Jeanel K. | Reservation |
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Clean

Harold H.
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The lady was very helpful and kind, and her friend helped hook up the trailer. So nice!

Justin F. | Reservation |
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The lady handling the situation was very knowledgeable and helped us find a unit to fit our needs when we realized what we reserved was too small.

Richard P.
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Customer did not leave a comment.

Gary K.
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Kent B.
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Love the store and lock. Very helpful attendant and was able to get me in the uhaul that I needed for the weekend!

pam B.
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Customer did not leave a comment.

Justin Z.
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I chose this U-Haul in Celina over the one in St Mary's due to the very poor reviews from their location. Jessica was very professional, kind, and the equipment was clean and well kept. I would reccomend this celina location to anyone that would ask. It was the perfect size of truck for moving my apartment last minute!

Jessica G. | Reservation |
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Everything went smoothly and Jessica was very knowledgable about her job and friendly. I enjoyed my service and was able to move all my belongings in at a reasonable pace and securely. Thank you!

Peggy C.
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Terri F.
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rick T.
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Tony h. | Reservation |
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very fast and smooth

Kelly M.
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Great customer service..thank you!

DAVID H. | Overall Experience |
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We will be back in the spring have a wonderful holidays!

Amanda R. | Reservation |
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Very great place

michael R.
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The gas was not correct to start the document said one quarter full I put $10.00 in to BRING IT to that ! drove less tHan 10 miles And returned it more full than i received it

Ken M.
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Customer did not leave a comment.

Carol D.
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Juliane S.
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Using the app for pick up takes way too long.

Steven C.
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Manager was great and very organized.

jerry L.
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Customer did not leave a comment.

Matt B.
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Todd S.
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Randy H. | Reservation |
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Excellent service, unit is smaller than advertised online

SCOTT S.
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Customer did not leave a comment.

Matthew C.
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Roger B.
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Awesome!

Anthony S.
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Customer did not leave a comment.

Tammy H.
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Customer did not leave a comment.

LEAH G. | Overall Experience |
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Good experience

Theresa P.
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Customer did not leave a comment.

chris P.
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chris P.
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Allan B.
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The ratchet need lubricated with some WD40 or diesel fuel works great. The one strap end is frayed fairly bad. It needs trimmed of and the edge burnt to keep it from unraveling.

Rick D.
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Sandra B.
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Shawn G.
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Ralph S.
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Kimberly B.
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Deborah B.
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Just want to say that the young lady at the desk was so nice and such a great help.

ROD M.
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I don't know why the trailer always shakes some much when pulling the 6 x 12 trailer?

Derek S.
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Customer did not leave a comment.

Carey C.
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The wire harness was brittle and had bare wires. Had no running lights. Had brake lights and turn signals. Reserved on line and 24 hours before I was to take delivery they notified me that I had to go to another town to pick it up, Plus I could not pick it up at the time that I scheduled it at. Had to wait 2 hours later. Which put me having to use the trailer at night with no running lights. Dealership was friendly. Equipment needs updated.

Robert H.
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Customer did not leave a comment.

Jesse P.
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The agent was exceptionally helpful.

Linda S.
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Customer did not leave a comment.

DAN H.
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The only problem we had was trying to do self check-in but it turns out the entire U-Haul web server was down so there wasn't anything anyone could have done. Jessica was extremely helpful and very friendly every time we talked to her. I would highly recommend this location for anyone needing a U-haul truck, the process was extremely easy.

Barb F.
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Celina Lock and Store were amazing. U-haul customer service and roadside assistance were not as awesome. We lost the key and needed assistance with getting a new one made. We were on hold for two different calls for over 20 minutes each time.

Greg M.
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Customer did not leave a comment.

Karla E.
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Customer did not leave a comment.

JETHRO M. | First Impressions |
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I have used storage facilities all over the lower 48 U.S. This is the cleanest, most professional, and organized operation yet. Jessica...great job!

BRITTANY M. | First Impressions |
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Clean and dry. Lady at the front desk was very nice and helpful!

No reviews have been submitted for this location.

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