Customer Reviews for Center Creek Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Center Creek Storage

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John J. on

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The young lady working there remained calm and positive as she was dealing with the U-Haul computer program. Kudos! We were on hold for nearly 30 minutes waiting for a person to answer a question regarding how to verify that the U-Haul system recognized we had returned the truck. Finally gave up and hung up. Again, not about the location but about the U-Haul website/program.

david O. on

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Customer did not leave a comment.

Trevor K. on

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First the equipment we got did not match the contact second we were doing a out of town move told the lady over and over she still put it as in town and it costed me extra money because of someone else’s screw up

John M. on

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Great service

Jim W. on

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they had computer problems that day and it made check out and check in take longer. Part of the problem was on UHauls end and not limited to this location.

Scott M. on

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Customer did not leave a comment.

Hally P. on

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Tim L. on

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John M. on

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Great service!

Max O. on

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You need to let your costumer no the charges in total you charge next you took money out saying it’s tax we thought that was the total you provide upon pick up

Greg S. on

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I did move in but they had computer problems and so it was a new account.

matthew M. on

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Customer did not leave a comment.

Greg S. on

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We ended up breaking down on the way here to Missouri. Might still need a unit but not sure when. Thanks

Linda H. on

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Jim R. on

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HOWARD E. on

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ANTHONY H. on

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Duain T. on

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Willie C. on

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I would recommend the location only because the rentals are cleaned and maintained. The staff at this location was nice but something was wrong with the guy that worked there. He thought today was Thursday when it was actually Saturday, he came in looking for the keys when he had the keys in his HANDS the entire time! They also argued quite a bit.

Jeri Ann M. on

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The lady was rude but if her husband was there she was fine. I mean she was really rude! She didn't know about anything and how it work.

Dave F. on

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Strange people. They live in the office with a small aggressive dog. Reminded me of a scene from a movie from the deep south. Thought I heard banjo music playing in the background. :) Take a friend to make sure you make it out OK or find another location.

JASON L. on

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Richard D. on

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Jeremy S. on

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Website reservation system does not appear to work correctly. Had to recreate the reservation at the location due to incorrect settings passed from the online system. Staff was quick to address the issue.

Eric D. on

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You are doing great, happy customer again, I have used U haul for more years then I can remember, and it's far better now, then it was 25 years ago..

Catherine R. on

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Krystal E. on

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They over charged me and would not try to compensate me. Not happy

michelle C. on

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Very rude woman Charged us 25,000$ for a truck because of a typo. lied to us about the price of truck no cameras or security. You can squeeze through the gate. Dsecurity DO NOT RENT OR STORE HERE!

Margie M. on

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Customer did not leave a comment.

Fernando J. on

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The entire complex is clean and out of the way, but accessible, which I like. My unit was clean and spacious on the outside so we could move things in. I’m quite happy with that experience.

Darrell O. on

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Friendly and helpful.

HOWARD E. on

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everything was fast and easy.

Marilea W. on

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Customer did not leave a comment.

Barbara N. on

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Horribleness

KARL C. on

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I think the rate that I was charged seemed a bit excessive, $852.00 for a one-way from Carthage, MO., to Norfolk, VA. I also returned it earlier than the 5 days contracted (2.5 days). I would expect a pro-rated refund for returning it early. I was told no refund would be issued at the return facility. This is unsatisfactory.

ERIN S. on

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Did not use the storage but have used then before and was pleased