Customer Reviews for Center St Auto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Center St Auto

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Matthew A.
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Customer did not leave a comment.

David K.
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MICHAEL E.
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JOSEPH F.
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Meredith C.
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Great customer service! Quick and easy check-in/out. Thank you!!

jehan V.
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JEREMY ALLEN R.
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Alice G.
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The problems were so inexcusable I have no idea what I can suggest. Obviously this is just a badly run company.

ALAN JOHN S.
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Really wanted a 4 X 7 utility trailer but only had 5 X 9 trailer.

Rita H.
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David M.
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JON S.
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I extended contract so as not to have you waiting if we were late. In fact, I was 2 days early. Told no price reduction on 1 way fare by return location. Should have been told that when I extended. I would have just paid extra if I had needed it. Feel cheated.

Trinetta T.
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I'm upset that we got charged a cleaning fee of 25.00 when we cleaned the truck before turning in. We always make direct the trucks are cleaned.

LEONARDO C.
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This was the worst experience I have ever had, I will never use U-Haul again, I will go to Penske..

Barbara C.
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The entire experience was quick, smooth and easy. The 6 foot distance the owner has set up was also appreciated.

KATHERINE J.
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I was so please with the gentleman he was polite and practices social distance and did it well . He really helped us out . great place to.rent from and I'll will use him again

Henry U.
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LAUREL ANN C.
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Dean was great to work with! Truck was great!

Trinetta T.
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Raymend G.
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Joel K.
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Anita M.
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Marla G.
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owner was very helpful and efficient

MARCHELL M.
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I would have fared better economically if I'd simply rented a car. I'll ask if I ever have to move again, instead of assuming it's $19.95/day. My budget is shattered now -- first the eviction, now this. I can't win for losing and I can't even go back to work to correct the hole. No bueno. AND the van needs a wash, especially the windows.. UGH!!!!

Adam G.
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CHRISTOPHER H.
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DANIEL ARCHIBALD S.
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The location was a little sketchy, but the employee who helped me was cool.

Virginia B.
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Stacy N.
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Friendly man at location. Easy to find, although small. I would rent from there again.

Edward F.
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Excellent Service

Danielle V.
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alan G.
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Neil S.
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ALFONSO P.
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SHIRELLE M.
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James A.
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Figure out why the tie-downs failed, and figure out to prevent it from happening.

MAURICE M.
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The truck brakes were bad and the check engine light was on. A message kept popping up on the dash and i was concerned the van would brake down. I could not wait to be done with that vehicle.

MARIA ELENA R.
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It was a $20 truck I had it for 3 hours and cost me $ 134 I just went to dump milage is rediculos

Brent A.
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Not this locations fault. Uhaul customer service is what this is about. I was contacted at 8 PM the night prior to picking up my 6x12 trailer, and told they didn't have any available and I'd be getting a 5x8. Reservation had been made 4 days prior. They also changed the pick up location an additional 20 minutes more distance from my house. Called back and asked to change pick up locations closer and told me “well most of the locations are closed right now because it's so late.” I know right, but they just called me 45 minutes prior (was on hold that long) telling me they changed trailer size and pick up location. Inconvenient to try and figure out how to move everything I had planned for a bigger trailer into a smaller one in such a short notice. The drop off wasn't any better...

Anna H.
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CHRISTINE W.
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GPS gets a little hairy trying to find the location, and may send you in circles.

doug F.
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Derek M.
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Great service, incredibly easy. Will definitely return the next time I need another truck rental.

DONALD LEE G.
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Great experience!

SHAROL G.
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Marilyn R.
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I have used this location many times. Always great service!

Leslie N.
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after hour instructions were clear

Rickey S.
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Everything was done right, the manager was friendly and efficient, explaining the details of the truck and even pointing us to the best gas station. It would have been better if the truck had a full fuel tank; just fill it up before returning. The calculation for the milage fell a little short, this seems to be a common occurrence.

Celia M.
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I like renting from this place the owner is always nice and professional. Very good service!

Ralph B.
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Orville S.
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Catherine D.
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Catherine D.
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Only street parking and the owner was not very friendly

Richard V.
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I have been customer for 50 years and this location serves me well. The fellow there is always nice and friendly

Peter Y.
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Charles S.
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Rishawn Z.
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JOSEPH B.
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Joshua V.
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Robert E.
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Enrique L.
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Everything was great and easy

Charles L.
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Lot is small, but service is exceptional. I will certainly use this rental location again, and will recommend it to my friends.

Woo-Sang H.
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Did not guide me how I can modify my reservation. Just said to me "call the office you made reservation." I figure out myself to modify my reservation location on uhaul website.

Carol T.
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Matthew B.
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These guys were great. I can't remember the gentlemans name that helped me but he was very friendly and professional. Thank you

Kevin B.
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I will rent again from this location. Service was great. Tacoma on Center St.

Robert H.
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Noel M.
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Easy and quick rental. Nice cargo van. Friendly rep.

Adrienne J.
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Robert C.
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Fuel gauge was "sticky." Ended up filling the tank when only half was required and I was not reimbursed for the fuel.

Sean M.
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Sharmita F.
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Patrick M.
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i am not happy we had it for one day and had to pay almost six hundred dollars is not right we should of got some money back but didnt will never use uhaul again

Bret E.
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This is the nicest guy to work with! This past move was the 4th or 5th I've used him and he is stellar each time.

Ella G.
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Ricky H.
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Hidden fees. Overpriced.

SUZANNE D.
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Craig W.
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Shawn D.
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I was happy with my transaction , equipment was fine. Enjoyed the online check in, it was a breeze! Thanks!

Craig W.
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Kyle T.
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Nothing. I had a perfect service from this location. 10/10 would recommend to a friend.

Douglas C.
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Under these trying times, with COVID19 going around, staff did very good. Dean Sampaio, provided Very Good customer service. I would recommend Center Street U-Haul, in future to my friends & family. Thank You, Dean The truck worked Great.

Raynor-Jerome V.
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Great ownership

Derrick P.
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Owner and Manager was very helpful and courteous. I found my go to spot for trucks in the future. Will recommend to family and friends.

Philip P.
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Jennifer M.
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Lisa A.
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Pamela F.
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Charles W.
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Aaron K.
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Michael R.
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Michael R.
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Excellent service. Very Happy

Ryon W.
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The U-haul agent was very kind and knowledgeable about all of the equipment etc. and I would recommend this location to anyone.

Mindi Y.
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I've rented from this establishment several times and will continue my U-Haul rental needs here.

David M.
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This location is the best we have used , in the 40 years we have picked up and delivered furniture. Always clean trucks, ready to go..and on time every time. Thanks, Dean

Holly L.
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Verbally explain to customers what rates they will be paying. Truck fee....insurance....and mileage. I did not know about $ .99 cents a mile.

Adam B.
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Walter S.
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Great manager.

scott P.
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Phillip S.
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No reviews have been submitted for this location.

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