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James G
Customer Reviews for Center Street Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service
CHRISTIAN TNothing
CRAIG SDean is awesome!
Cheri CFriendly and.courteous service. Very happy overall.
Paul SStop charging random fees without customers consent
Tae JCouldn't ask for anything else
Michael TAlways easy dropping off.
JASON PIt was not easy to get the vehicle in and out of the area & there was no where to park your own car as they did not allow it inside the premises. The employee was also unpleasant and not very helpful.
Mary CPrompt service
Iris HThe gentleman who helped us was great! Highly recommend this location!
Kelli CGreat service
samuel gRepresentative was friendly and prompt. Would recommend.
Michael MSecond time back to this location, the guy is very nice and respectful!
Avery AThe location is convenient. It’s in a unusual neighborhood so I don’t know if I’d want to park my car there while borrowing the truck but the person that owns the location provides great customer service and it was a smooth rental process.
Rachael CGood customer service
VICKY FGood service
Apelu TDean has always been great
John TI always use the Center St. site whenever I can.
Paul BService was friendly and accommodating. Location was convenient. Secure parking for our car while we were out with the rental vehicle. Will return for another rental next month.
Deborah BCharged for gas after fueling it
Brittany YOwner was SUPER chill and had no weird issues, made a hard move much easier!
Morgan PClose on time instead of early.
Ahmya GDean was professional, pleasant and responsive. I appreciated working with him. John
john wThe owner/worker was very rude and gave me nothing but a hard time about renting a truck and wanted to go somewhere else to rent. I told him I just took an Uber there and spent 10 dollars to get there and told him I don’t have another 10 dollars to get another Uber to another place so he called someone talking trash about me not having any money and then wouldn’t rent me the original size truck I first reserved. I rent several times at uhaul due to my job and this was by far the worst experience I’ve had with uhaul. I will not recommend this place to anyone. Stay away from this place the guy is very rude
Michael GDean was great. He was friendly and personable and made the experience very pleasant.
Dino GOlder location that can be cramped depending on how many vehicles are on site. Fast and friendly employees.
Michael SMake clearer any requirements. When I returned the pickup, I thoroughly swept the bed. But there was some white dust on the gate from the landscape blocks I had hauled. The attendant told me I had to either go and wash the truck or pay $10.
JANNA BExcellent customer service and flexibility with us
Andrea PJust keep doing what you are doing.
Jesus FWas vet friendly and helpful. Definitely going back any time I need a uhaul rental and will recommend to my friends.
Brandon TFriendly!!
Madeleine JVery friendly customer service rep. very knowledgeable and courteous.
Vernon CFriendly, professional
Greg HDean is amazing and Helen was awesome, I love them. Very beyond satisfied with my experience. Thank you so much for blessing my move day. I am grateful for ever and always!!
Sherry CYou are the best ever ❤️
Daungnapha JTruck had a lot of miles on it but seemed well maintained and ran well. Had no issues at all with our rental. The entire process was smooth, professional and fast. We highly recommend this location.
CHARLES NLocation was great, staff was knowledgeable and friendly, etc. I’ll choose this location over another that’s closer to me for future trips based on ease of use this time.
Brandon SI was charged more than my receipt said , they charged me $66.09 when my receipt said $55.56, how about not charging people until they bring the uhaul back for accuracy
Morgan FFriendly customer service. The Equipment was very clean.
Louis BAlways a pleasure renting from this location. Best price in town and had the coolest memorabilia in his office. Will be back again and again.
Dina HVery friendly and fast service
Stephanie KI rented the truck for 11 hours, to be dropped off at 7pm. When I got there, he told me he was leaving early that day so I had to keep the truck over night as he did not want it parked there for fear of it being stolen. I did not plan on keeping a 26 foot truck over night so parking it was very inconvenient. He also said I had to have the truck back in the morning before he got there, which I also did not plan on doing right after moving my whole house. To top it all off, when I got there he told me he didn’t have any utility dollies after I had booked 2 in my reservation. I would not recommend this place to anyone, it just added lots of stress to the already stressful situation of moving.
Nicholas RUpdate website stating no drop-offs at night and confirm p/u time as we had 10am and office had 11am. The truck overhead part was really dirty, I had to sweep it out before using the truck. Overall this has been the best location and staff is great and the process was pretty smooth and went well.
Noah AHappy 49th wedding anniversary!
JULIUS MJust want to thank you for your Superior customer service over many years. Thank you!!!
Shari GNothing, this place is fantastic and Dean is very helpful.
Marilyn RVery excellent location and customer service. Very easy to extend truck rental. The owner/operator stood out in traffic to help me maneuver. If you have a passenger, have them press the button on the cross walk to take free left turn. Always refuel and clean truck to avoid extra charges.
Brent TI always use U-Haul for my moving needs. Consistent service every time!
KURT S.
Lavonna M