Customer Reviews for Central Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Central Mini Storage

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Edgar P. on

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Jorge G. on

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Darlene Z. on

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The lady didn’t really explain anything or address us.she was too busy talking to some other employee. Not only that but she was super rude. Didn’t have th event experience. We turned in the uhaul late because we didn’t know what we were doing. I had a negative experience and I do t know if I ever plan on going to this location or using uhaul ever

Alfredo C. on

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jorge E. on

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EDWIN P. on

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A lo 30 minutos de recibido el camión presentó problemas mecánicos (batería y alternador)

Emmanuel M. on

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Jorge Q. on

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Location is not easy to find

Robert S. on

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Monique L. on

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Great location, very friendly and professional people. Thank you!

Carlos A. on

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That location in 3645 NW and 7 st is the worst how is posible I told the lady who was doing the papers I didn’t want any insurance and after I returned the truck I saw they charged me 14 bucks more for an insurance I didn’t put.

Alexander H. on

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Tell people to be in the office I was looking for that location and nobody answer the phone i was waiting for more that an hour for that guy to come to the office and tell me he was helping someone and that’s not thuth because i was by trucks and nobody was there so it wasn’t a good experience

VICTOR A. on

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There were issues using the smart phone feature , I was not happy the way I was treated ,talk to by one of the employees from the main office in Miami .

Albert M. on

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Karel S. on

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Paula R. on

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I was charged more than what I had agree originally. I booked a one way service and the website told me I was going to get charged $34.90. When I called to confirm my drop off location no one told me I was going to get charged $100. I always used U-Haul services when I have to move and so far this is the worst experience. I will never use your services again.

Nesky H. on

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I was very satisfied with the overall customer service that was provided at this location. Very nice people.

Ray S. on

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Very professional and excellent customer service provided by manager at this locations. Extremely satisfied.

david P. on

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Very satisfied with the customer service provided at this location.

mark M. on

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Clerk was not there at pick-up time, which I clearly reserved on-line(11:30 AM)...was told she went to a home inspection. The left panoramic mirror was missing, very dangerous to drive like that, called office when i realized, clerk was now there, told me to bring truck back, took me half hour and many miles to return for which i was not credited. Clerk then told me that damage had been noted on the record, but did not exchange the vehicle to a safer one. When I returned truck, clerk was again missing (3:30 PM) was told she always leaves early on Fridays. Really? Why does she work there at all? Exactly what purpose does she serve? Very unprofessional and poor experience. welcome to Miami!!!

Fernando M. on

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Mercy H. on

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Felipe C. on

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Customer service is horrible ! The guy they have working that takes you to your truck really needs to learn some manners! Not to mention the place looks like something out of a low budget horror film. Pulled in to return the truck and was screamed at beacuse the truck was not put face in in the sea of cargo containers. I told the guy I didn't feel comfortable pulling the truck that way and he flipped his lid.(as the space is extremley limited. Sat back and watched him slam the transmission of the truck over and over hitting the brakes in his fit of anger. Not to mention the other gentelman that was there (an African American gent). Overall really ruined my day dealing with these two clowns. If I ever need a truck again I will be calling budget rental or any other service than u-haul. If you would like to hear more about my horrible experience please feel free to reach out at your convenience. U-haul never ever again.

Fernando T. on

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We appreciate your store accommodations to our time. Very happy the renting process was quick and painless, the agent was very professional and everything was done promptly. Would definitely recommend and rent from this location again. Thank you for making moving day a little easier for us.

jose Z. on

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great service and very nice people

Carlos M. on

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I returned the truck within the established deadline but they charged me 56.80 dollars more to my credit card without any authorization. Call to claim several times, talk to a lady Zoila and she told me that she could not help me because they did not have a system and she told me to call again, I called again and nobody answered, I left a message and nobody called me. After a few days I called again and a lady Glenda answered me and told me that she had to talk to Zoila and that she would call me, she never called me back, I called again and the phone was disconnected.

felix M. on

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Lazaro A. on

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Yisell H. on

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Ricardo V. on

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diana Z. on

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jose F. on

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wilson T. on

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