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Ignacio R
Customer Reviews for Centro Motors Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service!
SEAN GTransaction completely quickly and friendly staff.
CAROLINE ANo notes. Staff was friendly and helpful. Went above and beyond to help me when checking in and checking out.
FELISA CI was promised a 10ft truck and when showed up to location there was no promised trucks luckily the location had a van instead and was no error by location. I will not ever go thru UHaul again due to the bad error on there promise and commitment
STEVEN SCarlos made the process so easy, everything went smoothly & we had a great experience
cheryl rGreat customer service equipment was clean and the staff is very knowledgeable and friendly!
CHARLES SCarlos did a great job making sure the truck was ready and answered all of my questions. It was a very easy and enjoyable pickup.
THOMAS SThe moment I pulled into the driveway, I was greeted immediately, asked me what I need within 30 minutes. I was on the road with a truck and a trailer to venture off into my daily task. You can’t do any better well maybe if you offered me a bottle of water other than that it was a triple AAA Experience!!
MICHAEL MPerfect
ZOLTAN DIt was Awesome. They are open 7 days a week. On Sunday they are there 1:00 PM - 5:00 PM. Highly recommend!!!
CARLOS GCarlos was very helpful! He answered all of my questions. I will definitely use this U-Haul location in the future!
KATHERINE BCarlos was very helpful.
CALVIN MNothing. Carlos was great!
COURTNEY LCarlos goes above and beyond to make customers happy, clearly a franchisee who will succeed!
MICHAEL BCarlos was very professional, took the time to explain everything. If you are looking for a U-Haul place this is it!
RAFAEL CCarlos provided outstanding customer service!👍
RUBEN PThe person who helped me was friendly, knowledgeable and went above and beyond to help me out. I would recommend this uhaul to anyone.
JOSUE FCarlos is very professional, helpful and friendly
CARMELO TNeed to have pickup trucks.
MANUEL GCarlos is extremely helpful and proactive. Very easy to communicate, with prompt responses and clear directions on how to find the location.
Jarred BVery polite, professional, friendly.
TIMOTHY PI had an excellent experience with Centro Motors, and I want to highlight Carlos for his outstanding customer service. From before dropped off, he maintained communication and provided clear instructions for the truck drop off. he was professional, friendly, and attentive, ensuring everything went smoothly. His dedication to providing top-notch service made the whole process stress-free and enjoyable. Highly recommend both the dealership and Carlos for anyone in need of reliable and caring service!
Ilario IThe service was excellent, however the truck felt tired and underpowered in a highway setting. I was happy with the affordable costs.
ALEXANDER PGreat customer service
EILIANA GGreat job on service
ROOSEVELT JExcellent communication. Professional and respectful staff. Fair prices.
WILLIAM EActually reserve the truck that was on the reservation at the location reserved.
JUSTEN HLimpiar los excrementos de las mascotas
LUIS TI live in Monterey so it was a long drive to get and return the truck.
SUZANNE WOwner was great to work with and speak with. Very helpful, communicated very well. An unforeseen issue did come up for my rental but he called right away and helped square me and get me on my way.
DANIEL WNothing, the service is excellent
JESUS GNo hay ninguna escusa
HUMBERTO MExcellent drop off person
THEODORE BCarlos the main employee at this location has great customer service experience and was great throughout all my questions .
FABIAN CCarlos was great!!
Carol LCarlos was both personable and professional. He provided some good advice based on what I was moving that day, and it proved very helpful. I highly recommend the U-Haul location.
Philip LCarlos was very thoughtful. Got the best deal. Enjoyed working with him.
Donald BThe person there was helpful, kind and though all. It was an easy rental process.
SUSAN HVery clean and Carlos was a great help to go through the process.
Richard FEverything was great.
Mya BEasy and friendly service
Jesus LSuper friendly owner contacted me w/in 15m of pickup to coordinate future drop off w cell# just in case. Drop off process was quick and easy. Would definitely recommend.
Hillary PIMPROVE COORDINATION FOR SCHEDULING. I got different answers fo=rom the Monterey location, the scheduler and it cost me lost time and money It was horrible. The salinas ooeraton was great
lorene kLocation’s entrance is too close to another business who also rents U-Haul trucks. Should have a large CENTRO U-HAUL ENTRANCE HERE sign. Carlos was very helpful and great customer service!
GEMMA BCarlos at Centro Motors is a really great guy! He was polite, professional and accommodating. I rented a new U-Haul van that was
SALLY LVery good customer service
julia vCarlos was great work with!
John sGreat customer service
julia vLocation was closed for vacation.
Melvin OSmooth return process, friendly and helpful customer service.
Amber RIf I fill out information online, which I did, don’t have me redo it when I go to pickup rental.
Casey A