Customer Reviews for Centro Motors Inc
(U-Haul Neighborhood Dealer)

200 reviews

640a Abbott St   Salinas, CA 93901

(831) 269-5699

Office Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: 1 pm - 5 pm

Services at this Location:

Contact Us

(831) 269-5699

640a Abbott St
Salinas, CA 93901

Services at this Location:

Office Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: 1 pm - 5 pm
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Great customer service equipment was clean and the staff is very knowledgeable and friendly!

CHARLES S 
Rating:
5.0

Carlos did a great job making sure the truck was ready and answered all of my questions. It was a very easy and enjoyable pickup.

THOMAS S 
Rating:
5.0

The moment I pulled into the driveway, I was greeted immediately, asked me what I need within 30 minutes. I was on the road with a truck and a trailer to venture off into my daily task. You can’t do any better well maybe if you offered me a bottle of water other than that it was a triple AAA Experience!!

MICHAEL M 
Rating:
4.0

Customer did not leave a comment.

MONTGOMERY R 
Rating:
5.0

Customer did not leave a comment.

CONSTANTINO L 
Rating:
5.0

Customer did not leave a comment.

AGAPITO P 
Rating:
5.0

Customer did not leave a comment.

ALEJANDRA P 
Rating:
5.0

Customer did not leave a comment.

WAYNE S 
Rating:
5.0

Perfect

ZOLTAN D 
Rating:
5.0

It was Awesome. They are open 7 days a week. On Sunday they are there 1:00 PM - 5:00 PM. Highly recommend!!!

CARLOS G 
Rating:
5.0

Carlos was very helpful! He answered all of my questions. I will definitely use this U-Haul location in the future!

KATHERINE B 
Rating:
4.0

Customer did not leave a comment.

Dave C 
Rating:
5.0

Carlos was very helpful.

CALVIN M 
Rating:
5.0

Customer did not leave a comment.

PETER C 
Rating:
5.0

Nothing. Carlos was great!

COURTNEY L 
Rating:
5.0

Customer did not leave a comment.

NAVEEN D 
Rating:
4.0

Customer did not leave a comment.

JULIE C 
Rating:
5.0

Carlos goes above and beyond to make customers happy, clearly a franchisee who will succeed!

MICHAEL B 
Rating:
5.0

Carlos was very professional, took the time to explain everything. If you are looking for a U-Haul place this is it!

RAFAEL C 
Rating:
5.0

Carlos provided outstanding customer service!👍

RUBEN P 
Rating:
4.0

Customer did not leave a comment.

GARY C 
Rating:
5.0

Customer did not leave a comment.

DAVID M 
Rating:
5.0

Customer did not leave a comment.

THOMAS H 
Rating:
5.0

The person who helped me was friendly, knowledgeable and went above and beyond to help me out. I would recommend this uhaul to anyone.

JOSUE F 
Rating:
5.0

Carlos is very professional, helpful and friendly

CARMELO T 
Rating:
4.0

Customer did not leave a comment.

John H 
Rating:
5.0

Need to have pickup trucks.

MANUEL G 
Rating:
5.0

Customer did not leave a comment.

SAM L 
Rating:
5.0

Customer did not leave a comment.

JAVIER A 
Rating:
5.0

Customer did not leave a comment.

ANTONIO G 
Rating:
5.0

Customer did not leave a comment.

ALFREDO F 
Rating:
5.0

Carlos is extremely helpful and proactive. Very easy to communicate, with prompt responses and clear directions on how to find the location.

Jarred B 
Rating:
5.0

Customer did not leave a comment.

ILARIO I 
Rating:
4.0

Very polite, professional, friendly.

TIMOTHY P 
Rating:
5.0

Customer did not leave a comment.

DAVID Z 
Rating:
5.0

I had an excellent experience with Centro Motors, and I want to highlight Carlos for his outstanding customer service. From before dropped off, he maintained communication and provided clear instructions for the truck drop off. he was professional, friendly, and attentive, ensuring everything went smoothly. His dedication to providing top-notch service made the whole process stress-free and enjoyable. Highly recommend both the dealership and Carlos for anyone in need of reliable and caring service!

Ilario I 
Rating:
5.0

The service was excellent, however the truck felt tired and underpowered in a highway setting. I was happy with the affordable costs.

ALEXANDER P 
Rating:
5.0

Great customer service

EILIANA G 
Rating:
5.0

Great job on service

ROOSEVELT J 
Rating:
5.0

Customer did not leave a comment.

CRAIG S 
Rating:
5.0

Customer did not leave a comment.

BRIAN M 
Rating:
5.0

Excellent communication. Professional and respectful staff. Fair prices.

WILLIAM E 
Rating:
5.0

Customer did not leave a comment.

Maricela L 
Rating:
5.0

Customer did not leave a comment.

Maricela L 
Rating:
1.0

Actually reserve the truck that was on the reservation at the location reserved.

JUSTEN H 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S 
Rating:
4.0

Customer did not leave a comment.

MARGARET P 
Rating:
5.0

Limpiar los excrementos de las mascotas

LUIS T 
Rating:
3.0

I live in Monterey so it was a long drive to get and return the truck.

SUZANNE W 
Rating:
5.0

Owner was great to work with and speak with. Very helpful, communicated very well. An unforeseen issue did come up for my rental but he called right away and helped square me and get me on my way.

DANIEL W 
Rating:
5.0

Customer did not leave a comment.

EDWIN H 
Rating:
5.0

Nothing, the service is excellent

JESUS G 
Rating:
5.0

Customer did not leave a comment.

MICHAEL F 
Rating:
5.0

No hay ninguna escusa

HUMBERTO M 
Rating:
5.0

Customer did not leave a comment.

PEDRO Z 
Rating:
5.0

Customer did not leave a comment.

Matt T 
Rating:
5.0

Excellent drop off person

THEODORE B 
Rating:
5.0

Carlos the main employee at this location has great customer service experience and was great throughout all my questions .

FABIAN C 
Rating:
5.0

Carlos was great!!

Carol L 
Rating:
5.0

Customer did not leave a comment.

Abraham G 
Rating:
5.0

Carlos was both personable and professional. He provided some good advice based on what I was moving that day, and it proved very helpful. I highly recommend the U-Haul location.

Philip L 
Rating:
5.0

Customer did not leave a comment.

Rafael C 
Rating:
5.0

Customer did not leave a comment.

JOHNNY V 
Rating:
4.0

Carlos was very thoughtful. Got the best deal. Enjoyed working with him.

Donald B 
Rating:
5.0

Customer did not leave a comment.

STEPHEN M 
Rating:
2.0

The person there was helpful, kind and though all. It was an easy rental process.

SUSAN H 
Rating:
5.0

Customer did not leave a comment.

MICHELLE F 
Rating:
4.0

Very clean and Carlos was a great help to go through the process.

Richard F 
Rating:
4.0

Customer did not leave a comment.

TIMOTHY G 
Rating:
5.0

Everything was great.

Mya B 
Rating:
4.0

Customer did not leave a comment.

JESUS T 
Rating:
5.0

Customer did not leave a comment.

Gavin C 
Rating:
5.0

Easy and friendly service

Jesus L 
Rating:
3.0

Customer did not leave a comment.

April G 
Rating:
5.0

Super friendly owner contacted me w/in 15m of pickup to coordinate future drop off w cell# just in case. Drop off process was quick and easy. Would definitely recommend.

Hillary P 
Rating:
5.0

Customer did not leave a comment.

Suzanne W 
Rating:
3.0

Customer did not leave a comment.

Sylvie H 
Rating:
5.0

IMPROVE COORDINATION FOR SCHEDULING. I got different answers fo=rom the Monterey location, the scheduler and it cost me lost time and money It was horrible. The salinas ooeraton was great

lorene k 
Rating:
3.0

Location’s entrance is too close to another business who also rents U-Haul trucks. Should have a large CENTRO U-HAUL ENTRANCE HERE sign. Carlos was very helpful and great customer service!

GEMMA B 
Rating:
5.0

Carlos at Centro Motors is a really great guy! He was polite, professional and accommodating. I rented a new U-Haul van that was

SALLY L 
Rating:
5.0

Very good customer service

julia v 
Rating:
5.0

Customer did not leave a comment.

Vivian M 
Rating:
5.0

Carlos was great work with!

John s 
Rating:
5.0

Great customer service

julia v 
Rating:
2.0

Location was closed for vacation.

Melvin O 
Rating:
5.0

Smooth return process, friendly and helpful customer service.

Amber R 
Rating:
5.0

If I fill out information online, which I did, don’t have me redo it when I go to pickup rental.

Casey A 
Rating:
5.0

Great customer service. Will use this site again

Joel C 
Rating:
5.0

Customer did not leave a comment.

Yessenia M 
Rating:
4.0

Customer did not leave a comment.

MARIO M 
Rating:
5.0

Customer did not leave a comment.

Douglas A 
Rating:
5.0

Really great experience!

Michael H 
Rating:
5.0

Thumbs up

JOSEPHINE G 
Rating:
5.0

Customer did not leave a comment.

Donna L 
Rating:
4.0

Customer did not leave a comment.

Greg S 
Rating:
5.0

Friendly as heck & helpful. Trailer was dirty on the outside.

Debra H 
Rating:
5.0

Everything was great. Customer service representative Carlos was very friendly, helpful and respectful.

Paul C 
Rating:
5.0

Customer did not leave a comment.

Michael M 
Rating:
5.0

I was very impressed with the total service I received from Carlos!

Allan M 
Rating:
3.0

Customer did not leave a comment.

doug l 
No reviews have been submitted for this location.
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