They were closed during normal posted business ours but we used the app to return the truck no problem.
ERIC P.
Customer Reviews for Century Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Help customer with equipment. I needed a trailer attached to a 10ft truck to load my car. Trailer was attached but it was told that I had to load my car alone without assistance. I don't know what I'm doing and didnt feel comfortable losing a car br myself. To many things could have gone wrong. I asked to remove the equipment because I would be able to use it if i wasnt going to get the helo I needed and to issue me a refund for it. He did not have me my refund.
Leslie C.I just dropped off after hours so it worked out fine.
Christopher M.Extremely helpful and gave options as to what to rent, how to pack the vehicle, and tips on driving
Kathy W.My experience with renting a trailer from Uhaul for the holidays was poor, frustrating, and unprofessional. I am service member (Army) and look forward to the resources that UHAUL provides their customers. Communication was a huge problem we experienced from renting the equipment and picking up the equipment from both locations in Bonifay, FL and Chester, Virginia. Both stores was closed when we arrived when we had already made the reservation online. The quotes of the rentals on the website were inaccurate which we ended up paying more than what was quoted. The website that we made the reservation said the equipment was available and actually it wasn't in the inventory, I will never rent from this company and sadly to day lost a customer for life.
Ilique B.The extra over Ten dollars added to the charge bill left me feeling a bit taken advantage of.
RICHARD G.Mr.Sellers went above and beyond his job...his business was flooded and over 3feet if water was in his store before the flood quit..he assured me he would have my truck and ready to ...it was and I never missed a minute of my schedule...thank you for having emptlike him
DELORES T.Office was cluttered
Gary G.Mr. Wayne was AMAZING! Uhaul gave me the run around when I picked it up, and when I was supposed to drop it off. Thankfully, I passed by Mr.Waynes trying to find my original drop off location and he was more than willing to help me. SO THANKFUL FOR THIS MAN!!! Great customer service!
Savannah G.As many times as I changed my situation it was always done with a smile.. very, very nice man. He made sure the truck was very clean and ready to go
RUTH B.Had a problem due to the person at the pickup location writing down the wrong serial number for the trailer and Uhaul sending me emails and text messages saying that I had not returned the trailer. Wayne at the drop off location took care of this problem.
Larry P.Uhaul overall as a company will lie and use deceptive business practices with no regards to how it affects the people using their services. From an unsafe truck with poor front end alignment to the fake free storage unit they lied about and the little things like how they require you to buy one of their locks for your storage they are a company that should not be in business.
anthony S.I had to have way over charged! I was charged 90$ forv2 days on a 19.99 rental imagine that!
Natosha G.My first contact with Century Supply was a phone call to them to let them know we were running late. The man was abrupt, raising his voice, and just generally rude. When we got there they did not have the truck we reserved and have us a larger one that needed an oil change and told us don't worry about it they would do it when we dropped it off. The store itself is a disaster at best. When we started driving the steering was very stiff and the truck hopped like crazy. When we put gas in the tank it made the cab reel of fumes for the remainder of the trip. When we dropped it off there was an extra 150 miles on the trip we did not create. If not for the superior customer service at our drop off location we would have had to pay for those miles. Overall I would never do business with the U Haul location in bonifay.
Jennifer P.I found that the cup on the tow dolly had not been locked down to the ball on my hitch when I went to put my towed vehicle on the tow dolly. The dolly came off my towing vehicle and I had difficulty getting my towed vehicle back off the dolly when It came off the towing vehicle.
Bob P.Good customer service.
Ronald D.I don't recommend renting a uhaul truck at all. they're expensive to rent and all kinds of fees and tricks hiding to make things even more expensive.
Aaron S.The locations and customer service were good. It's the extra day charged to me by uhaul that I have a problem with. I will tell anyone who asked how I feel like uhaul took advantage of me during a bad situation.
katrina B.Make sure you have trucks available when you state you will. Not have customer waiting for a truck. Worst experience ever.
Kathryn S.Bring in some more open trailers
RUSSEL R.Good folks to deal with
Michael L.Great folks to deal with. It doesn't get any better.
Michael L.Wayne Sellers has great customer service attitude. I will rent all u-Halls from wayne's. His mother works in the store and is a sweetheart.
LARRY C.I know I got the 15 foot truck the same day but I would've liked to have had the 20 footer. My only choices were the 26ft and the 15ft.
Daniel G.Wayne was very good at the Service he gave me. Very Satisfied with the Service and would Highly Recommend this Location.
Williams S.Me Sellers is great , kind, courteous, professional,
Donna N.Absolutely terrible experience that I have ever had with U-Haul my stuff got ruined because they wouldn't fix a whole before giving me the truck! And the guy that gave me the truck called me a cry baby because I was upset he was giving me dirty truck that wasn't even cleaned out. Absolute terrible experience never again!!
linda M.This is our second rental at this location. Both experiences were great. They go out of their way to help you out. So thankful for all their help and quick process. This is one of the best places to rent a U-Haul in the area. The rental and return all went great. Thanks so Much!
Hank L.The service at this location is just GREAT. We were treated great. I don't think you will find a better place in this area to rent a U-Haul. Highly recommended ..Thanks for everything and making our move as easy as possible. God Bless you!
Hank L.Nothing..the man was very polite, personable, helpful and knowledgable.
Donna T.Not say the keys/truck was not turned in when it was
Shicala D.The gentleman who helped me was a very nice man.
Van A.Mr Sellers was very nice and very helpful
Donna N.Nice people, and very helpful. The store has a lot of clutter and sharp objects, so don't take small children inside.
Tim H.I was over charged for gas $45 after I fueled the truck before returning. I parked on uneven ground therefore moving thr fuel gauge a hair less. I was told I would get a refund but that never happened.
YANDRO L.The truck should have been serviced. We had a lot of problems maintaining speed on the interstate. Also, and this is huge, I reserved to pick up at a location 20 minutes from my home. The night before, I got an email saying I had to pick up in the next town, 45 minutes away. I was given a larger truck at no Add'l charge, and normally that would be fine, but we seriously didn't need it so we just wasted extra gas. The Uhaul server was down when we picked up and it took over an hour to get the truck. My friends were waiting for me at my house by the time I returned due to the delays. I am not one bit happy with Uhaul.
Louis P.Wayne treated us well and tried to help us get past the shortfalls of moving from being stood up by movinghelp.com.
Thomas H.Your service , equipment, suppliers all represented your company in a professional, courteous manner. I will definitely be using your services whenever the need arrises..... A satisfied customer!!!!! Sincerely, thank you Jimmy Perez 334-390-0434...
Jimmy P.I returned the truck clean and was charged a $25 cleaning fee. I've been moving with Uhaul since the late 90s.... never ever have I had to pay a cleaning fee. Rip OFF! I can't believe those people!??
Amanda T.Great guy I recommend this place if business to anyone!!
velma S.It is good.
danny R.Nothing
danny R.I was told i would not be charged for locking the keys in the truck but was charged $25.00
Mike F.Nothing. They were very friendly and nice. They made it very easy at drop off.
William I.was charged for dolly and padding and we didn't have any.
FRANCINE C.