Customer did not leave a comment.
Melissa B
Customer Reviews for Charlies St Joe Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No email to let me know how to get the truck, walked in to get the haul, was told they have nothing to do with it and to call some number. The lady on the other end was not the friendliest. It took me a half hour to get the truck from when I pulled up. And it’s a self serve. This should have been very simple. The truck was falling apart. The outside had X’s everywhere and dents. When driving, if you let off the gas the truck squeals so loud you can’t talk on the phone or to the person next to you.
Brandon cPicking up the truck and dropping it off was very easy thank you to Melissa’s help. I definitely recommend this place.
BRAD NThank you Melissa for making this rental as easy as it could be!
ROY B1. I had to wait 1 hour to get the truck 2. I rented 2 dozens of furniture pads. They gave me the pads that were all super dirty and stunk like they had dog poop. I didn’t even get to use the pads at all because they were that bad. 3. Can’t be seen on photos but after renting the truck, the cabin and back storage was all dusty and dirty. The cabin bottle holders were still wet with some spillovers. I definitely don’t recommend getting a truck rented out of this location.
Joseph Gpick up went well also got food and stuff from store for trip Had the 26 foot truck was ez to drive and take's reg gas very good mileage on a tank
Romelia RI turned in the vehicle on Sunday 25 February at 1130 a.m. as planned. I did not receive an email confirmation telling me it was closed out. I still have not received a close out confirmation I do not want to be overcharged The Albany Georgia Uhaul representative is trying to help.
John HPiss poor commutation between drop off and pickup.
Marvin MFound gas tank had a hole in it
George PPickup was a disaster. I had checked in on the app but the employee couldn’t find the keys to the truck I was assigned. It took over 30 min to get a new truck assigned. Would not recommend.
Karen J