Customer Reviews for Charlotte RV Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Charlotte RV Storage

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Peter R. on

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Marilyn P. on

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Very friendly and great customer service. Office staff very efficient.

connie G. on

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Balance front tires and gear shift needs to be tightened

Edward R. on

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Ernest Y. on

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Was told in Chattanooga that any Uhaul store was acceptable to drop off! Punta Gorda. This location sends a charge of $143.38 saying I dropped at the wrong location????????

LORINDA P. on

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Gary M. on

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Charlotte RV and Storage is a Convenient and Clean facility, the Team at this location has been very supportive. I did have an issue again trying to drop off the vehicle by using the U-Haul website. This is the second time I’ve tried to confirm a drop off on your website and was very frustrated for the second time unable to get your app and website to operate properly. Please have your IT Team revisit the functionality of this program.

Ed D. on

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Gary M. on

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Very nice large yard with plenty of parking. The staff at the Punta Gorda facility are always nice and helpful.

DAVID K. on

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Great personal service and care

julia F. on

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JAMI V. on

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Caitlin G. on

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Nice ladies wish they'd told us the total

clark F. on

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John Eric L. on

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mary M. on

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Truck check engine light on, chose not to take truck. Interior of truck smelled like cat urine. Requested a hand truck and not available. Time consuming ordeal. Called closest Uhaul to transfer reservation.

KIM S. on

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Unfortunately the rep at the desk was not computer saavy...at all. My entire UHaul experience was poor and I will NEVER book online again. I wound up at 3 different locations for one reason or another...didn't have trlrsl, reservation moved to a different location which was closed , to this last one. Then to add insult to injury I received a phone call from a 4th location telling me my trailer was ready. NOT a good experience at all.

SALLY W. on

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Everyone was extremely helpful. Irene went out of her way to help us with the drop off as we were trying to get to the airport. It's nice when people go the extra mile for others.

ROBERT S. on

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JEAN D. on

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Never talked about how to leave truck at the final destination and was charged for two extra days. Also are mattress was wet dripping wet. Then was told the insurance does not cover water damage.

David R. on

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Drop-off location is no longer associated with UHAUL and at first did not expect/want the drop-off. The drop-off was accepted based on the information on my rental receipt.

Dana B. on

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Mark D. on

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The trailer itself was pretty beat up and old in comparison to others I’ve rented in the past. The employees were very helpful.

MARK L. on

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Walter H. on

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BERNIE H. on

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DIANA M. on

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Charlie H. on

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stanley R. on

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Todd C. on

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Poor hours of operation. Dropped off trailer at 4:45pm and it was reported stolen. How about acting like a real business and stay open till 5!