Everything went great. I can not think of anything to improve. Maybe U-haul sign on front of store? I did not realize this place is U-haul franchise till I looked on Google map.
yusuke s
Customer Reviews for Chevron Bradenton 6724
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They provided a clean, almost new van. I had to extend my rental contract a few times, which uhaul always worked out for me. Of course, the thing that all uhaul locations are known for is that if you get the insurance coverage, your total charge will be 3 times the advertised daily rate for the vehicle. But that isn't a criticism of this particular uhaul location. I have rented a lot of uhaul vehicles in my day, and the people working here were very nice and got me on the road quickly. A much better than average business.
Peter AThe gas station employees had no idea how to complete the reservation on their end. The trailer wasn't ready to pick up and was sticky inside. The employees didn't help to hook up the trailer or check the lights. After showing me the trailer they simply walked away. This is obviously a safety concern as not everyone knows how to attach a trailer and check the lights properly.
Robert HRevisar que sus camiones estén completamente vacíos y no tengan carga que alguien más ha dejado allí , ya que cuando llegue al lugar que debía recoger mis cosas me di cuenta que el camión estaba totalmente lleno de basuras que otra persona había dejado allí
Valentina GHave someone there that knows what they're doing. I was charged incorrectly and was not profesional whatsoever.
Christian AQuick and easy. Thank you
Michael SPerson receiving equipment running a convenience store, had very poor english, and had to make calls to lnow what to do.
ALAN WThe U-Haul app DOES NOT WORK! It took almost an hour, and the attendant had to call his boss, who could not get the App to do the rental, so he said he had to use his credentials,and said PLEASE Drive extra safe since he'd have responsibility. That mad check-in not function, as well as the App kept sending me to a return location far south of my original contract. I could not get the App to dial nor show me a phone# that would work. I wasted 30+ minutes trying to call many #s and trying to get the App to show me correct return location. (And I developed many similar Apps for similar companies! I am NOT technically challenged!) I WILL NEVER EVER USE U-HAUL AGAIN! (I've used them many times in the past)
MICHAEL LThe people were nice but the process was full of hidden fees we didn't find out until the end. No staff mentioned anything
Erin KMy experience was great. Woman who checked me out and back in, truck performance and cost were all good.
Steven IThe Chevron on Manatee Ave in Bradenton, Fl is excellent! The young lady who handled the return was friendly and very helpful. If I ever need to rent a truck in Florida, it will be from this location!
Joseph NThe young lady who tried to do 2 jobs without the proper support from management was excellent. The management needs to do a much better job.
Brett LBest truck we rented in the whole week; excellent location and nice manager to work with. Thanks.
David R