Great customer service
GABRIEL G
Customer Reviews for Chevron Magee
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank You
JAMES TThis was a convenient pick-up location, not far from the original pick-up location. Three trailer was waiting for us and picking up was easy. The young lady who assisted me was wonderful, friendly, courteous and helpful.
MARY WHelpful staff
WILLIAM JJay was helpful and informative. Excellent customer service. Made the rental experience manageable. Thank you Jay for all your help.
HIEN TU-Haul representative was professional, courteous and efficient and the location was convenient! Thank you, Kurt
KURT MGood job
RODRIGO HThe station attendant was very friendly and helpful!
JOHN CI had no problems get it the truck!!!
RODNEY MVehicle AC would take a bit to come on/cool. Later in the day, after stopping for gas, the AC didn’t come on within the 1/4 mile distance from leaving gas station to the UHAUL return location.
LAURA HEasy pick up and drop off. Employee was awesome.
MARK GBri was incredibly helpful, friendly, and professional throughout my rental experience. She made the process easy, explained everything clearly, and went above and beyond to ensure I had what I needed. Her attention to detail and great customer service made my move much smoother. Highly recommend!
RICHARD CExcellent service, pick up and drop off was perfect.
Daniel VI wish to thank everyone who helped me with this truck rental!! Great Experience!!
TINA HWhen I arrived Guy was, indifferent. I talked to him but he still doing his business and not looking at me. Giving me his back when answering or telling me process to leave the truck, and asking if I fill the tank or that was my drop location. At the end he turn back and told me he will send me an email when done.
Arturo DVery easy.
JAN OI would recommend a location that had more trailer/U-Haul options and that wasn't also a gas station. I had to wait for over 30 minutes for the gas station employee who was also the U-Haul rental employee to check everyone in the store out and lock the doors before they could help me with my trailer rental. There's nothing against the employee, I just think there should be 2 employees at this location.
Cassidy MThe Worker overcharged me when it came to renting days and miles. I requested 200 miles and he charged for 243. I only needed the van for a few hours, not two days.
JAMES LJay was most helpful, efficient and pleasant to work with.
MARY Bquick and friendly service
Christine Yefficient and professional
RANDALL LA lower rate for these big trucks would be nice
SEAN Mevery employee we made contact with whether in person or by phone listened to our needs and made sure we understood rental info and that we were completely satisfied
GLORIA VFriendly staff. Easy process. Nice trucks.
Janet HWilling to work with the customer to ensure satisfaction.
DAVID CGreat customer service
Ruben PFast,efficient very professional ,Brian was great
Gerald HVery helpful and friendly staff!
Melissa KJay was incredibly polite, patient, and went above and beyond. I will recommend this location to others for their moving needs :)
RAQUEL RIt's a convenience store. No obvious place to pull into to get help. The girl at the counter of the convenience store was very helpful, but less than fully-trained as I've found multiple previous Uhaul pickup/dropoff locations to be. She had a good attitude coupled with some basic skills, but the un-hitch process resulted in me figuring out the problem an ultimately lifting the trailer of of my receiver (not good for my 61-year old back).
Michael GI was overcharged the truck had no a/c it was so hot.it wasn't a good expierence
BENNY AWe didn't get the email regarding return confirmation
STEPHANIE RIt was great!
Enya KJay was a joy to work with. The return was quick and easy.
DENA TGreat customer service. Very friendly and quick and easy process. Would definitely use this location again.
Jenna RThe truck was filthy. I requested to pick up at Ina location which I have used several times but was told that they were out of 15 foot trucks so I needed to go there. I arrived at approx. 5:00 and the truck was so dirty that it even got everything that we wrapped in plastic dirty.
Sergio SVery smooth
LARRY LTruck ran great. Best one I ever had.
BRADLEY BEverything was just fine
Todd WLove renting from Chevron Magee, they are so fast and easy to work with!
CHRISTOPHER SFacility had ONE WORKER doing everything from the cashier in the market to filling propane tanks to checking in and out the rental trucks. He’s definitely OVERWORKED and not his fault. He did the best he could
Dean HNothing to improve…Great customer service!
THOMAS PJay was great and extremely helpful!
WENDI CGreat drop off location. Was able to get gas and drop off. Very neighborly gentleman.
Luke RGreat Job again by Jay and his staff top notch
CARLOS GThe physicality was understaffed!
ROBERT SGreat doing business, Jay was very helpful notch service
CARLOS GVery Friendly and efficient!
Michael GVery good customer service at this location. Will rent from them again as needed.
Marlene CThe location is a good location clean and easy to get to.
Hurold GWhat I would expect from UHaul
HUGO M