Customer Reviews for Chicks Southold Agway
(U-Haul Neighborhood Dealer)

335 reviews

1705 Youngs Ave   Southold, NY 11971
(Located a 1/4 mile north of Rt 25 on Youngs Ave in Southold)

(631) 876-7073

Location Hours

  • Mon: Closed
  • Tue-Sat: 8 am - 4 pm
  • Sun: 9 am - 1 pm
Special Operating Hours
  • 12/24/2021: 8:00 am - 2:00 pm
  • 12/25/2021: Closed
  • 1/1/2022: Closed

Services at this Location:

Contact Us

(631) 876-7073

1705 Youngs Ave
Southold, NY 11971
(Located a 1/4 mile north of Rt 25 on Youngs Ave in Southold)

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Sat: 8 am - 4 pm
  • Sun: 9 am - 1 pm
Special Operating Hours
  • 12/24/2021: 8:00 am - 2:00 pm
  • 12/25/2021: Closed
  • 1/1/2022: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

location is perfect for us here on east end! Agway is a great place with friendly staff and the trailer pickup is easy. no improvements needed.

MICHAEL D. 
Rating:
5.0

Customer did not leave a comment.

dan T. 
Rating:
5.0

Customer did not leave a comment.

Paul M. 
Rating:
5.0

Customer did not leave a comment.

Sean S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL G. 
Rating:
5.0

Customer did not leave a comment.

Steven W. 
Rating:
5.0

Customer did not leave a comment.

kevin K. 
Rating:
5.0

Nothing. It was a perfect U Haul rental experience! Brian was great! He answered my myriad of questions and kept smiling!!! Thank you!

Caroline Y. 
Rating:
5.0

Customer did not leave a comment.

Urszula K. 
Rating:
5.0

Nothing - Such a convenient location!

WILLIAML G. 
Rating:
5.0

Customer did not leave a comment.

KEVIN C. 
Rating:
5.0

Customer did not leave a comment.

Stephen M. 
Rating:
5.0

Awesome .all went smoothly

PATRICIA A. 
Rating:
5.0

Customer did not leave a comment.

Kevin C. 
Rating:
5.0

Customer did not leave a comment.

Jason W. 
Rating:
5.0

Customer did not leave a comment.

Loretta M. 
Rating:
5.0

Customer did not leave a comment.

Miriam D. 
Rating:
5.0

Always great service especially thanks to Brian and Cole

PHILIP K. 
Rating:
4.0

Customer did not leave a comment.

ALBERT L. 
Rating:
5.0

Customer did not leave a comment.

Jason W. 
Rating:
5.0

The staff at Chicks Agway were friendly and professional!

Robert N. 
Rating:
5.0

Easy pickup and drop off. They even called me to tell me they were holding my wallet I mistakenly left in truck!!

Gail J. 
Rating:
5.0

Each of the people I talked to were polite and ready to answer any question I asked. I had had trouble either the web-site to request the rental. When I went to the U-Hall in Southold, every question was answered and it all took about seven minutes. The guys were really nice and helpful.

SHANNON S. 
Rating:
5.0

Customer did not leave a comment.

Michael N. 
Rating:
3.0

Customer did not leave a comment.

BRENDANJ JR K. 
Rating:
5.0

Customer did not leave a comment.

Jonathan U. 
Rating:
5.0

Kevin is professional .

Evelyn W. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey S. 
Rating:
5.0

Customer did not leave a comment.

Angela J. 
Rating:
5.0

The staff was courteous and helpful.

ANNE M. 
Rating:
1.0

Unbelieveable horrific experience. The pick up location closed early and I had no idea and experienced an unacceptable delay. I would like a credit back to my account please.

Justin R. 
Rating:
5.0

The vehicle was not very clean inside. Smoke smell and and had not been wiped clean inside. The location and staff were very nice

Lawrence R. 
Rating:
3.0

The only issue I had was I had to return it from Ronkonkoma NY back to Southold. Usually when you rent from U-haul you can return it to a nearby dealer. So it took me alot more time to do that, as well as having to pay for the gas from Ronkonkoma back to Southold. I thought that was unfair. Otherwise everything else went well.

DONALD B. 
Rating:
5.0

Brian was extremely helpful in assisting us. He went above and beyond to make sure we were able to rent what was best for our needs. Utility trailer was in good shape.

Paul V. 
Rating:
5.0

Customer did not leave a comment.

Paul P. 
Rating:
5.0

Personnel is very helpful.

DAVID F. 
Rating:
5.0

Customer did not leave a comment.

GILLESF B. 
Rating:
2.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

The van was easy to drive and was a pleasure to operate. It was easy to load and unload too. I would do this again. The staff at Agway were the best.

Ty S. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER H. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY ANDREW B. 
Rating:
5.0

Very friendly people renting the vans and I use them often!

ANDREALEE W. 
Rating:
5.0

People at the place were great U-Haul in a hole was terrible lost 2 hrs because they dubble booked me sent to another place that I could not return truck after 4pm

RYAN W. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Edmund P. 
Rating:
5.0

Customer did not leave a comment.

KELLY C. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

The truck I booked weeks in advance was not available at the location I requested it at. The day before my move I was told I'd be getting a different truck an hour away, and could only pick it up the day before the day I had planned to. Very frustrating

Ashely G. 
Rating:
5.0

Main cabin should be clean and the cargo area too. Too dusty.

Jose G. 
Rating:
5.0

Location closes gates at 4pm so there's no evening drop off. The nice associate told me I wouldn't be charged anything extra. I tried returning rental by 4 pm although I paid until after 6. I didn't make it so I had to drive rental home adding a total of 64 miles. This added approximately $128 to my bill. Again the morning I returned the rental I waited to speak to representative. Again I was very nicely told DONT worry you won't be charged.... However I was really ruining my experience with U-haul

Andy Z. 
Rating:
5.0

I was charged $5 for gas. It would be better if I was given a full tank of gas when I picked up the truck. Instead I had to return it with 3/4 of a tank. Its a little difficult to hit th exact mark when gassing up.

FRANK B. 
Rating:
4.0

Don't know if possible to create for this location, but would appreciate 24-hour dropoff.

Angel N. 
Rating:
5.0

I have rented (or tried to rent) six U-Haul vehicles from 6 different locations in the past 10 years. This was the best.

Matthew O. 
Rating:
5.0

Customer did not leave a comment.

Anne M. 
Rating:
5.0

Customer did not leave a comment.

Mackenzie L. 
Rating:
5.0

all went smooth and successful

Faris F. 
Rating:
5.0

Customer did not leave a comment.

charles S. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey B. 
Rating:
5.0

Customer did not leave a comment.

Glenna R. 
Rating:
5.0

Great customer service

Donna Z. 
Rating:
5.0

Better ability to set trailer reservations in advance. Brian was great at the Southold Agway U-Haul location!

Daniel W. 
Rating:
4.0

The van smelled like stale fish, had trash in the cab and the fuel level was marked Full when it was only at 3/4.

Derrick M. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

This was a most pleasurable experience. They could not have been nicer

John B. 
Rating:
5.0

Customer did not leave a comment.

Alex C. 
Rating:
5.0

Excellent service!!

Joseph S. 
Rating:
5.0

The online checkin was not as easy as I thought it should be. After experiencing it I would choose the human experience over the online one.

Douglas G. 
Rating:
5.0

I have extended my drop off through U-Haul and I was told to drop it off Monday however the store is closed on Mondays so I opted to drop it off Sunday and found the experience to be incredible as I pulled in another person was pulling out and the representative met me in the parking lot Took the keys and I was checked out immediately

Charles W. 
Rating:
5.0

very handy to have Uhaul at Agway in Southold. easy in and out, nice staff and plenty of room to drive trailers in an out of :) glad you guys are there.

MIKE D. 
Rating:
5.0

Chick's Southold Agway is a delightful business overall. I shop there often for other items as well as for my rental needs, and they are always extremely courteous and helpful! Highly recommended!

JAMES M M. 
Rating:
5.0

both agents (check out and return) were very helpful and courteous.

gregory S. 
Rating:
5.0

No need for improvement. Everything was excellent.

Todd H. 
Rating:
5.0

Customer did not leave a comment.

Isaac C. 
Rating:
5.0

People very friendly ??

Ernest L. 
Rating:
5.0

Couldn't be easier to rent a truck here.

Patrick C. 
Rating:
5.0

They are not train on how to use certificates, I could not redeem it.

Erwin L. 
Rating:
4.0

Customer did not leave a comment.

Thomas K. 
Rating:
5.0

Chicks Southold Agway was great, wonderful customer service, the operator there heard my complaints about the pick up location and encouraged me to pass them on.

Benjamin R. 
Rating:
5.0

Customer did not leave a comment.

Jesse C. 
Rating:
5.0

Customer did not leave a comment.

Paul G. 
Rating:
5.0

Customer did not leave a comment.

kerry W. 
Rating:
5.0

Customer did not leave a comment.

Ginger T. 
Rating:
4.0

Customer did not leave a comment.

Bill F. 
Rating:
5.0

Customer did not leave a comment.

lambros G. 
Rating:
5.0

Great service

robert W. 
Rating:
5.0

There should be a step up hand rail on both sides of the box.

Blaise M. 
Rating:
5.0

Customer did not leave a comment.

Gregory P. 
Rating:
5.0

Customer did not leave a comment.

Shelby H. 
Rating:
5.0

Customer did not leave a comment.

Stanley F. 
Rating:
5.0

Customer did not leave a comment.

Ernest L. 
Rating:
5.0

Good customer services

Krzysztof K. 
Rating:
5.0

Customer did not leave a comment.

CHARLES C. 
Rating:
5.0

Outstanding service!

rory F. 
Rating:
5.0

Customer did not leave a comment.

Thomas D. 
Rating:
5.0

Customer did not leave a comment.

Stephen N. 
Rating:
5.0

Lower prices

Tim H. 
Rating:
5.0

The drop off process couldn't have been easier. Highly recommend this location.

Jeremy S. 
Rating:
5.0

Change your sign in procedure. I was put in a position of having to give ISP access to my photos in order to upload my license. Train your ave ts to do that for yourcusto.ers. I am going to search another rental co rather than go through that again

Stewart W H. 
Rating:
5.0

Customer did not leave a comment.

david M. 
Rating:
4.0

Customer did not leave a comment.

James G. 
No reviews have been submitted for this location.

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