Customer Reviews for Chicks Southold Agway

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Chicks Southold Agway

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James G. on

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Douglas M. on

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It was convenient, but did not have the exact piece of equipment I wanted. I was able to substitute so in the end all was good.

Rick R. on

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David S. on

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Peter J K. on

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I only used the vehicle for 24 hours but was charged for two days.

Mitchel B. on

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Erwin L. on

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I did express check out and it does not save any time.!!!

Daniel L. on

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slow but not horrible.

Joseph A. on

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I rent uhaul often, I had a problem the last time I rented a u haul , well yesterday when I rented a uhaul to move new boxes for a customer I could only use the back end of the uhaul cause there was water in it from all the rain New York has had , I called and they took note of it, everyone at Agway is great ! That’s why I love to rent from there . But that truck needs the roof repair . I had to make 8 trips Bach and forth instead of 4 trips it would have taken me , and yes I went over my original miles by 11, but it only should have been a 10 mile day at most it turned out to a 31 mile charge instead of 10 mikes

Joanne W. on

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Service was great!

Alan B. on

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Richard Z. on

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Paul D. on

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Excellent service at both ends

John B. on

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Timothy H. on

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The truck itself was very old/ it stalled a few times while my husband was driving it . The location we picked up was very nice . Would recommend as long as it wasn’t the same truck we got .

brian m. on

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i was told at JERRICHO i COULD RETURN TRUCK WHENEVER BUT SOUTHOLD LOCATION WAS CLOSED THAT NIGHT I HAD TO GO BACK IN AM AND WAS CHARGE (ONLY 2$ EXTRA FOR MILEAGE)

John B. on

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Trailer worked out perfect, easy to load and unload and towed well without swaying or tugging on the car.

Bradford W. on

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Nothing, they were helpful in detaching the trailer and were quick to assist.

Ted T. on

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Jason G. on

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Linda M. on

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John S. on

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The women who assisted us at this location was wonderfully helpful. Whatever she is getting paid, it's not enough-she should get a big raise.

Janice D. on

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Thomas K. on

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Dirty windshield, inside...

Lloyd S. on

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james k. on

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Joseph A. on

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Awesome job as usual

Joseph A. on

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Brian and Jesse are awesome , they make it quick and easy no hassle!

Brooks M. on

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Taylor F. on

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This is the third time I have rented a uhaul from this location. Very professional and great service. They always make moving easy, which isn’t easy to do!!!

Diane M. on

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Miguel A. on

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It is just excellent!

Chris F. on

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I made the reservation for the Mattituck U-Haul location, but when I received the confirmation call I was informed that my reservation specifics were not being honored and that I had to pick up in Southold. I had no car to use and had to arrange transportation at the last minute, which cost me extra time and money. This kind of "bait-and-switch" reflects poorly on your company, and I will be warning friends about it! U-Haul has been unreliable in the past (not having the reserved truck size on the pick-up day) and this adds to my concerns. I will avoid using your company in the future.

laura o. on

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Brian was great very helpful

bill g. on

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Bradford W. on

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Benyoucef H. on

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denis l. on

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Amanda S. on

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Nice customer service and fast.

Nathaniel P. on

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gunther g. on

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Box truck hand cranked driver window very difficult to operate while driving.

Peter L. on

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Frank L. on

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THOMAS M. on

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Nice people- fast service!

Mark M. on

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Kelvin K. on

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Extend the drop-off times. Everybody we encountered was friendly and helpful.

Ted W. on

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Nothing at this time

Dean F. on

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theresa c. on

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It wasn’t convenient that it was closed Sunday and I couldn’t drop off the keys. I had to leave work early so I didn’t have to pay for an extra day

Steven S. on

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james r. on

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Nothing it was easy and absolutely no problems

walter a. on

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The gentlemen who checked me in and out provided excellent customer service.

Angela S. on

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My experience was great. The staff was awesome. Thank you

DAVID K. on

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Aristides S. on

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Excellent service . Went out of his way to make sure everything was correct!!

Scott R F. on

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Brian G. on

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This location was fine. But why isn't this servey more extensive? I was very unhappy with my uhaul experience for the third time in a row, yet this servey doesn't touch on any of those points. For instance, emailing a quote, then jacking up the price by $80 upon arrival... and then NOT having your reserved uhaul. Uhaul has officially lost a repeat customer.

Ian W. on

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Rented the Promaster cargo van. Highly recommend installing the available option of a backup camera as view is obstructed by cage. Otherwise, equipment ran well.

Bruce M. on

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Merve J. on

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joann m. on

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Nicholas S. on

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BRUCE R. on

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Met. with Mr Jess ,, very helpful , knowledgable , took the time to show me various U Hauls available ... made my decision much easier when selecting U Haul

ANDY S. on

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robert t. on

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David P. on

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YAN R. on

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Richard H. on

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Breton G. on

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bob r. on

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Elizabeth M. on

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Brian was extremely helpful and polite. Thanks

ROBERT W. on

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I was told the charge would be 99 cents per mile and then told after I brought the truck back in that it was $1.39 per mile on Friday and Sat. Also, I researved the truck a day early and told the person I would be there at 8:30 am. When I arrived I was told there was no uhaul person in the office until 10am. Somebody in the store was able to get me set up by calling uhaul, but this place seems pretty adly disorganized

Marilyn G. on

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mike s. on

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Outstanding service thanks!

MATTHEW G. on

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joseph n. on

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jack a. on

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eric B. on

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William L. on

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CRAIG CLEVELAND I. on

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All good

Mike S. on

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John L. on

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The employee who helped us was great. Polite and patient, took the time to explain the process to a novice like me.

Kyle T. on

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Chicks Agway was fantastic. Immediately greeted me when I drove in and while it is a small place knew my name and where I was coming from. I'm sure I was the only uHaul coming in that day, but it was still nice. Well done.