Nothing, service was excellent !
Charles M
Customer Reviews for Chicos Detail Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Location was closed at drop off, so there was no interaction. No issues at all. Thank you!
Randy DIt was in good condition did find a nail in right rear tire
john bThey had my rental ready to roll, got me in and on my way. Super convenient location. Thanks Chico!
Christopher BStaff was helpful and friendly.
jeff hProvide them with Dollies that don’t have busted wheels… my husband had to work twice as hard to move appliances as he should have
Kaylee BYOUR TRAILER WORK GREAT, TRAILER PULLED GREAT FOIIOWED MY TRUCK WITHOUT SWAYING ..I LOADED MY MOWER TO THE VERY FRONT OF TRAILER .
james jI order online but then I need to talk to someone at U-Haul over the phone before I can get my trailer. Phone call was to confirm what I already supplied online, destination, decline insurance etc. Please improve this process.
David MVery convenient location; very convenient to "self-pickup". Truck (15') was clean and gassed up - ready to go. Only request is: please double check when a customer orders moving blankets/pads; I ordered (and thus paid for) 6 and only got one.
RICHARD IMuy buen servicio exelente
Eric MCan't think of anything at this time. Counter Service Personnel made the check out and check in process nice and painless :-)
Earnest RExperience was great
David JU-Haul customer service was terrible. I had to contact cs 3 times at the time of pickup. First was the site wouldn’t allow me to sign in, then twice trying to get the truck assigned to me. I reserved the truck several days ahead of time yet it still wasn’t assigned. Contacted cs to extend the truck and was told it wasn’t available yet i could go online and reserve the same truck at the same location to be picked up right away.
Marcia PI reserved a truck online a few days before the needed pick up day and that truck was never returned and they only have 1 truck available. It was the 26 foot and much bigger than I needed. So that was aggravating.
Meaghan OThey were very helpful to have my truck ready.
Leroy RPlease include photos and details of the entire pick up process and where the truck is located. I spent 30 minutes thinking no truck had been left for me calling multiple numbers until I found the truck hidden behind the building. Then I had to wait longer for an employee to show up when that was indicated I wouldn’t have to. I ended up losing 45 minutes of my time.
Morgan TCustomer service representative was very pleasant and polite and ready to help me check my truck in.
Lisa TThe U-Haul personal was very helpful.
Keith GOk
CARL LGreat girl to work with.
CONNIE BNo contract information was provided onsite. I did receive it via email however no employee did a visual check of the vehicle and only advised me to bring the truck back with the same amount of gas. 4-5 days after returning the truck I am contacted by Uhaul advising the rental had nit been completed and the truck had not been returned. I provided all information per the request but it makes me wonder about the business from where I rented the truck. To not check the truck back in, it makes me look as though I had not returned the truck when I had. Not good business.
William PThe tires on the trailer were bald and showing the cords on them. This could have resulted in a serious accident. I’m just glad I was not going very far. I have photos of the tires.
Kenny LThe staff was extra friendly and very helpful. Highly recommend this location. Overall great experience.
Christopher DThe owner of this location was very friendly and helpful. Prompt service.
Pamela Rvery nice very professional and knowledgeable got us check in quickly we will definitely use this location for all our truck beeds
George CNothing. They were very professional and helpful.
Joseph PChico's was amazing to work with. Flexible to my situation (non moving), loaned me a hitch pin (that was returned), met me outside to help with the return. Overall ,can't thank them enough for the help.
Timothy WVery friendly and helpful people
charles sGreat customer service. Equipment pickup was simple and fast.
Edward TEveryone was very friendly and helpful.
scott wAvailable physical space for parking is the biggest issue at this location as it is also an automotive tire sales & service facility. Additionally a major road construction and drainage project is underway that impacts this dealer’s property and is exacerbating the parking space shortage. Fortunately the project will be moving past this dealer soon. The personnel at this facility were extremely courteous, customer focused, efficient, helpful, professional and their ability to work on the customer’s behalf helped in minimizing the parking space issue in my judgment.
bo rThis was the best experience with UHaul!! I would definitely recommend Chico’s as the place to go!
Jeff MClean the truck! It was water in the handles…and dirt and mud on the back of the truck.
Ryan PCHICOS SHOP IS MY LOCAL U-HAUL; ALWAYS DOES GREAT WORK AND QUICKLY.
LAWRENCE ENo problems. It was great.
Douglas BNot a good location to pick up.
Sandeep PI was very pleased with everything! Keep up the good work!
Roberta SGreat customer service at this location
Douglas CThe owner was polite and friendly
FREDERICK LWhen I booked this through calling Uhaul directly, they said this location did not open until 11am on Sat, 5/14. When I arrived at 10:30am, the location was not only open, but the employee said they open at 8am. Uhaul needs to update their records on this location's store hours.
TERESA C