Excellent customer service and I would highly recommend this location for trailer rental.Stephen B.
Moving Truck Rental in Alabaster, AL at Chicos Detail Shop
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Alabaster, AL 35007
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Check the tires and air conditioning in trucks.Antoine H.
Excellent Service!RICHARD S.
They have the wrong return date/time on receipt. I turned they haul in on 6/1/2021 at 11p.m. & they have on the receipt 6/3/2021 at 10:54 a.m. & that is incorrect date & time..berneshia P.
Didn't have contact with anyone, they were closed.JOSHUA L.
Very good customer service on both endsGary W.
Would use again.LINTON B.
Very efficientFrederick M.
Require higher standards at all levels for every place renting the equipment.GREGORY E.
The rental facility experienced difficulties with the U-Haul application. My impression was that the app can be finicky. I was not inconvenienced and my rental was processed in a timely manner. The staff was kind and courteous. The staff gets 5 stars. Maybe U-Haul can improve the application for their facilities.James R.
Very friendly staff!Mark S.
Cab was dirty. Trash in passengers seat.Rose F.
Better checkin processing and improve communication to provide clarity on pricing and policies.Raven B.
the online check-in process took over 20mins. I would expect a more streamlined process if it's being offered.David C.
Location did not exist!! Waited on hold for hours and then had to drive further away to another location to drop off.Alexa H.
They had 5 trailers and I only found one that had decent tires on it. I had to check in through a garage repair shop, and give my information over their phone to someone, not good Covid process.Gary P.
Very organized pick upJames S.
The owner of the business just watch and waited until I went in and ask someone to help me he was busy changing tires so I waited until he finished I guess the owner doesn't help his customers!!!!!~daniel P.
The UHaul Rental at Chicos Alabaster, Alabama was the best ever. Hassle free. So easy to check in and out. Life perkMark R.
Easy in and out.William W.
All good.ramon S.
I reserved online and it didn't work. Had to get local person to help.Michael M.
Prepaid rental.Rented from the big uhaul store in Vestavia,Al I was on my way to pick up the trailer when I received a text message say I had to now pick up the trailer.20 miles away. I waited almost an hour to get some one at this place to hook the trailer up!If that the best you have to offer,I wont rent from uhaul again!Dannis D.
I called multiple times to confirm availability and seating arrangement. Was told the truck would accommodate 3 individuals. One person said it was a bench seat and the other person said it was two bucket seats with a small center seat. When i picked it up it was for 2 persons maximum and we had to work out a last minute plan to have someone drive a car out of state with us which was inconvenient and costly.Jamie T.
Everything was great, no problems at all. I enjoyed the experience.CLARENCE D.