Excellent customer service and I would highly recommend this location for trailer rental.
Stephen B.
Moving Truck Rental in Alabaster, AL at Chicos Detail Shop
(U-Haul Neighborhood Dealer)
8801 Hwy 119
Alabaster,
AL
35007
Contact Us
8801 Hwy 119Alabaster, AL 35007
Services at this Location:
Location Hours
- Mon-Sat: 11 am - 5:30 pm
- Sun: Closed
Special Operating Hours
- 7/5/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Alabaster, AL 35007
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
-
Moving Trucks
We have the largest selection of new trucks!
-
Trailers & Towing
Our cargo and utility trailers start at $14.95!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 3.0
Check the tires and air conditioning in trucks.
Antoine H.- Rating:
- 5.0
Excellent Service!
RICHARD S.- Rating:
- 3.0
They have the wrong return date/time on receipt. I turned they haul in on 6/1/2021 at 11p.m. & they have on the receipt 6/3/2021 at 10:54 a.m. & that is incorrect date & time..
berneshia P.- Rating:
- 5.0
Didn't have contact with anyone, they were closed.
JOSHUA L.- Rating:
- 5.0
Very good customer service on both ends
Gary W.- Rating:
- 5.0
Would use again.
LINTON B.- Rating:
- 5.0
Very efficient
Frederick M.- Rating:
- 3.0
Require higher standards at all levels for every place renting the equipment.
GREGORY E.- Rating:
- 4.0
The rental facility experienced difficulties with the U-Haul application. My impression was that the app can be finicky. I was not inconvenienced and my rental was processed in a timely manner. The staff was kind and courteous. The staff gets 5 stars. Maybe U-Haul can improve the application for their facilities.
James R.- Rating:
- 5.0
Very friendly staff!
Mark S.- Rating:
- 3.0
Cab was dirty. Trash in passengers seat.
Rose F.- Rating:
- 1.0
Better checkin processing and improve communication to provide clarity on pricing and policies.
Raven B.- Rating:
- 3.0
the online check-in process took over 20mins. I would expect a more streamlined process if it's being offered.
David C.- Rating:
- 2.0
Location did not exist!! Waited on hold for hours and then had to drive further away to another location to drop off.
Alexa H.- Rating:
- 2.0
They had 5 trailers and I only found one that had decent tires on it. I had to check in through a garage repair shop, and give my information over their phone to someone, not good Covid process.
Gary P.- Rating:
- 5.0
Very organized pick up
James S.- Rating:
- 3.0
The owner of the business just watch and waited until I went in and ask someone to help me he was busy changing tires so I waited until he finished I guess the owner doesn't help his customers!!!!!~
daniel P.- Rating:
- 5.0
The UHaul Rental at Chicos Alabaster, Alabama was the best ever. Hassle free. So easy to check in and out. Life perk
Mark R.- Rating:
- 5.0
Easy in and out.
William W.- Rating:
- 5.0
All good.
ramon S.- Rating:
- 2.0
I reserved online and it didn't work. Had to get local person to help.
Michael M.- Rating:
- 1.0
Prepaid rental.Rented from the big uhaul store in Vestavia,Al I was on my way to pick up the trailer when I received a text message say I had to now pick up the trailer.20 miles away. I waited almost an hour to get some one at this place to hook the trailer up!If that the best you have to offer,I wont rent from uhaul again!
Dannis D.- Rating:
- 2.0
I called multiple times to confirm availability and seating arrangement. Was told the truck would accommodate 3 individuals. One person said it was a bench seat and the other person said it was two bucket seats with a small center seat. When i picked it up it was for 2 persons maximum and we had to work out a last minute plan to have someone drive a car out of state with us which was inconvenient and costly.
Jamie T.- Rating:
- 5.0
Everything was great, no problems at all. I enjoyed the experience.
CLARENCE D.