Customer did not leave a comment.EDWARD J.
Customer Reviews for Chilliwack U Lock Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.DEBRA M.
Customer did not leave a comment.JORGE C.
Customer did not leave a comment.KIMMO K.
Very nice attendant. System wasn't working very well but he did all he could to get me on my way. Super helpful.Leonard T.
Customer did not leave a comment.Kevin C.
Was very happy to get a van on such short notice.GARY B.
Employee was very polite and friendly. Great customer service!KATRINA P.
The van was clean over all, but there was dog hair on the passenger seat. Since your vehicles are rented out, pet should be allowed in your vehicles. This is do to allergies that a potential renter my have towards pets.ROBERT S.
Customer did not leave a comment.BRANDON A.
Customer did not leave a comment.ALISSA V.
Customer did not leave a comment.David L.
No issues with the location, however, the app decided not to work, I was on hold for a half hour before it finally decided to work again, luckily for me I got to end the call. But that was a half hour cut into my rental time.Martin H.
My selected location during booking was different from pick up location. I had to drive additional 20mins to the new pick up location which was annoying. Do not change pick up locations when customers are making reservations online.SAMUEL A.
Customer did not leave a comment.Mervyn D.
Customer did not leave a comment.Mark M.
Customer did not leave a comment.CAROL R.
Customer did not leave a comment.BERNARD L.
Nothing. The people I dealt with were so helpful and pleasant. Easiest rental ever.Sandra W.
Customer did not leave a comment.ROBERT V.
Customer did not leave a comment.CHRISTY N.
Customer did not leave a comment.VITALI O.
Uhaul called on my day of reservation saying my original booking wouldnt work because the company i had chose didn't have truckshare, yet they advertise they have it and let me book it anyways. Uhaul disturbed me while at work to tell me the day of my moving that i had to find a new truck and wanted me to go out of my way for a new truck which would in turn charge me for the extra kilometres i didnt book for in the first place. Very frustrating and made our moving day more stressful then it needed to be.Ashley S.
Ali was friendly and helpful and very accommodating in being able to drop offCarol M.
Worst experience ever. Booked a 26'. Vehicle ended up being parked for mechanical issues. No uhaul mechanic ever came to fix it. Ended up with a 15' and even that was after my pre-booked pick up time. Very disappointing!!JEAN T.
Customer did not leave a comment.TROY S.
Customer did not leave a comment.Robert K.
Easy peasy lemon squeezy. Wonderful staff and so simple to use the online check in!Katlyn E.