Customer Reviews for Chipleys
(U-Haul Neighborhood Dealer)

96 reviews

6590 Hamilton Rd   Pine Mountain, GA 31822

(706) 663-4971

Location Hours

  • Mon: Closed
  • Tue-Fri: 8:30 am - 6 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(706) 663-4971

6590 Hamilton Rd
Pine Mountain, GA 31822

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Fri: 8:30 am - 6 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Rented trailers many times and is always great.

ERNEST K. 
Rating:
4.0

Customer did not leave a comment.

Richard D. 
Rating:
2.0

Customer did not leave a comment.

STEVEN M. 
Rating:
4.0

I had to come to pine mountain to get when it needed to be in Lagrange!

Angela J. 
Rating:
4.0

Customer did not leave a comment.

Sherri R. 
Rating:
5.0

excellent location

ERNEST K. 
Rating:
5.0

Customer did not leave a comment.

Stuart M. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER K. 
Rating:
5.0

Customer did not leave a comment.

Joseph P. 
Rating:
5.0

An excellent location that provides great service.

ERNEST K. 
Rating:
5.0

No hassle, friendly and flexible!

Chris C. 
Rating:
5.0

Customer did not leave a comment.

Neil W. 
Rating:
5.0

Customer did not leave a comment.

ERNEST K. 
Rating:
5.0

Outstanding, convenient location.

ERNEST K. 
Rating:
5.0

keep up the good work Re turn the phone charger THANK

Jamie H. 
Rating:
5.0

Excellent location; highly recommend

ERNEST K. 
Rating:
5.0

Highly recommend

ERNEST K. 
Rating:
5.0

A GREAT location. Will be back

ERNEST K. 
Rating:
5.0

Customer did not leave a comment.

DUSTIN S. 
Rating:
1.0

I went down the next morning and asked him did I owe anything else he replied no all you had to pay was 92.00 now I have an extra 129.00 to pay.

Cortez M. 
Rating:
5.0

Customer did not leave a comment.

Michelle N. 
Rating:
5.0

Great location and first class fast service.

ERNEST K. 
Rating:
1.0

Customer did not leave a comment.

STEVEN T. 
Rating:
4.0

Customer did not leave a comment.

Bobby R. 
Rating:
5.0

Excellent location; fast, east and friendly service. The best kind of Uhaul representative.

ERNEST K. 
Rating:
4.0

Customer did not leave a comment.

leigh C. 
Rating:
5.0

Customer did not leave a comment.

Melissa L. 
Rating:
4.0

Customer did not leave a comment.

DUSTIN B. 
Rating:
5.0

Thank You

John H. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY K. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Matthew M. 
Rating:
1.0

The representative at Main Street told me to move the trailer after I parked next to other u haul trucks. Then he told me to go to another location. He said many times get that trailer out of here. He told me go down the street to another u haul. I drove for 2 miles and didn't see another location. I came back and he said go 2 or 3 miles. He was nasty, demanding and beligerant. Terrible person

Bruce E. 
Rating:
5.0

Food Mart in Pine Mountain would not take trailer back and was very rude, so I had to drive an extra 10 miles to drop it off

Don K. 
Rating:
5.0

Customer did not leave a comment.

ERNEST K. 
Rating:
5.0

Owner was very helpful in getting us going and explaining how the truck works.

David T. 
Rating:
2.0

First of all the office isn't just for u-hail pick ups and drop offs. It was a few other things business related going on., I think towing and something else, not quite sure. It was cluttered, and junky, and so was the parking area. And I still don't know where the u-haul sign was posted. My daughter got out the car to ask someone if we were at the right place. And where we were initially going to turn the u-haul in at, the man behind the counter, possibly the owner of the establishment refused the truck and stated “he didn't know why they, meaning u-haul keep sending people to him; and that he already had enough trucks. Unless he had the trucks parked in another location there were only two trucks in the parking lot, my drop off would have made three. He sent us to another location to drop off the truck not too far from his, and stated “that he would give them a call to let them know that we were coming

Tereasa B. 
Rating:
5.0

Easy to work with

Ricman F. 
Rating:
5.0

Awsome guy ??

Ankit T. 
Rating:
5.0

Nothing

JOHN K. 
Rating:
5.0

mr kenn provided great service. will rent agian in future from him.??

kaman M. 
Rating:
5.0

Customer did not leave a comment.

carlos B. 
Rating:
5.0

The agent was very helpful and the location made it easy to pick up as it is not in a busy area. I was very pleased with the whole experience.

kim A. 
Rating:
5.0

Ken was invaluable during hook up and return processes

William A. 
Rating:
4.0

Customer did not leave a comment.

steve A. 
Rating:
3.0

Customer did not leave a comment.

Lisa N. 
Rating:
5.0

Excellent, convenient location with helpful, knowledgeable personnell.

ERNEST K. 
Rating:
5.0

Customer did not leave a comment.

Lee H. 
Rating:
5.0

Ken went above and beyond to satisfy my needs he's a very good representative for U-Haul this is our second time running from him and we will continue in the future thank you for having him one of your representatives

david P. 
Rating:
5.0

Customer did not leave a comment.

ERNEST K. 
Rating:
5.0

Customer did not leave a comment.

ERNEST K. 
Rating:
5.0

It was an excellent experience. Everyone there was very friendly and helpful. He unhooked up my trailer and had me on my way in no time. I definitely recommend this location it was very clean and easy to get to.

Nicole H. 
Rating:
5.0

Customer did not leave a comment.

NANCY W. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
4.0

Customer did not leave a comment.

john C. 
Rating:
5.0

Great to work with. Excellent representative for Uhaul.

robert B. 
Rating:
5.0

Nothing at all.. awesome customer service.. very friendly and helpful folks!

carmen W. 
Rating:
1.0

Have people money ready when the truck is returned

Michael F. 
Rating:
5.0

Customer did not leave a comment.

raymond B. 
Rating:
5.0

Excellent service, will use again.

ERNEST K. 
Rating:
5.0

Excellent customer service, fast, friendly and efficient.

ERNEST K. 
Rating:
5.0

Customer did not leave a comment.

raymond B. 
Rating:
5.0

Excellent support during trailer selection as well as return process

William A. 
Rating:
3.0

YOUR PHONE RESERVATION SERVICE IS THE WORST I HAVE EVER EXPERIENCED. THE BOOKING PERSON PROMISED ME THAT THE TRAILER WOULD BE IN LAGRANGE, GA, FOR MY PICKUP. THEN WHEN IT WASN'T THE PHONE AGENT TELLS ME THAT THE CONTRACT SAYS IT WOULD BE AT A MUTUALLY AGREEABLE LOCATION AND THE LOCATION WAS PINE MOUNTAIN GA. SHE COULD NOT EXPLAIN THE MUTUAL PART WHEN IT WAS IN TOTAL CONFLICT WITH WHAT I HAD BEEN PROMISED.

brogdon N. 
Rating:
5.0

Customer did not leave a comment.

DIEDERE Z. 
Rating:
5.0

Customer did not leave a comment.

Wyshonarra R. 
Rating:
5.0

Customer did not leave a comment.

christopher P. 
Rating:
5.0

Customer did not leave a comment.

Connor M. 
Rating:
1.0

Had to hook up tow follow myself and then was told there printer was. Not working so had no paper to show I had paid for the central . when got back to return it the next day Was ask to come back another day to get the deposit back .this is so dum that uhaul would let some one run things like this .

vola K. 
Rating:
3.0

Customer did not leave a comment.

Sean O. 
Rating:
5.0

Customer did not leave a comment.

Brad M. 
Rating:
5.0

Ken and his father went way out of their way to accommodate our needs. They searched far and wide to get a unit that met our needs exactly. The service was exceptional.

Carlyle M. 
Rating:
5.0

Excellent customer service. Very pleased

Elizabeth S. 
Rating:
5.0

Customer did not leave a comment.

Timothy S. 
Rating:
5.0

Couldn't be better

ERNEST K. 
Rating:
5.0

Excellent service.

ERNEST K. 
Rating:
5.0

Customer did not leave a comment.

DENNIS W. 
Rating:
5.0

Customer did not leave a comment.

ERNEST K. 
Rating:
5.0

Customer did not leave a comment.

ERNEST K. 
Rating:
5.0

Customer did not leave a comment.

ERNEST K. 
Rating:
5.0

Excellent service.

ERNEST K. 
Rating:
5.0

A little small but excellent service and very friendly service.

stephen V. 
Rating:
5.0

Customer did not leave a comment.

Lisa H. 
Rating:
5.0

Customer did not leave a comment.

Rating:
4.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Julie R. 
Rating:
5.0

Nothing needs improvement. I arrived without a reservation and was on my within 30 minutes. Excellent customer service.

NATHANIEL L. 
Rating:
5.0

When we made the reservation, the mileage allowed was less than the mileage from the pick up to drop of location and did not include mileage to the unloading location. I called uhaul at the time of the reservation and they said they would add 15 miles to it. When I picked up the truck at Fountain, no additional mileage had been added. The woman at Fountain said she would add it and call Chipleys to ensure it had been added. We had to drop off the truck at 8 am even though we picked it up at 9 am (Fountain was not open before that) - less than 24 hours. No one was at Chipleys, so we did it through a phone app. No additional miles had been added, so we were charged an extra mileage fee. That should not have happened.

Julie R. 
Rating:
5.0

Customer did not leave a comment.

Thomas S. 
Rating:
5.0

Excellent service, could not be any better. Highly recommend this location and I'll be back when I next need UHaul equipment.

ERNEST K. 
Rating:
5.0

Good central location between interstate and town

William A. 
Rating:
5.0

Customer did not leave a comment.

rick K. 
Rating:
4.0

The facility was closed when I had returned the truck. However, I had locked my cell phone in the truck and the facility wasn't going to be open until the following Tuesday. It was pure blessing that the owner lived around the corner and a neighbor told them that people were in the lot. I am thankful for the owner helping me to get my cell phone from the truck.

JULIE M. 
Rating:
4.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Pete G. 
Rating:
3.0

Returned after hours on Sun afternoon

William A. 
No reviews have been submitted for this location.

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