Have someone there during posted business hours, and someone to answer the phone. It would have been good if the owner actually wanted to be there.kenneth l A.
Customer Reviews for Chris's Truck Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Gene O.
Customer did not leave a comment.April S.
All goodJOHN B.
Customer did not leave a comment.Michael F.
make the key location clear. I called the business ahead with no luck reaching anyone. I think corporate was the problem. I was unable to get the equipment I needed and was billed 2X for it. NOT A HAPPY CUSTOMER.Karen M.
Made reservation to Pick up before 11-45 am on Sat. Hit there at 10:30. No one there no one answered phone. Finally was sent to two other locations prior to obtaining truck. When I tried to return at this location, the sign said opened at 8AM. After making 3 trips there, they arrived at the same time I did (3:30pm) and removed the out on road call sign. They then told me they had been out of town for 2 days. Better communication is needed at rental stores and scheduling office. There were 2 offices I went to where the manager / owners were out of townPatricia O.
Customer did not leave a comment.DAVID L.
Chris and Jessica went out of their way to make sure everything worked and made sure I got my vehicle loaded on the trailer. Customer service at this location was a 15 out of 10.randall I.
Nothing that a saw unless it would be to have more 20 ft trucks availableMARVIN R.
Customer did not leave a comment.Marsha S.
Customer did not leave a comment.gary H.
Thank you!gary H.
Chris was extremely nice and helpful. Even helped me out on a day his shop was closed.Robert F.
Chris was awesome and very accommodating! We will definitely use this location in the future!Elizabeth K.
Customer did not leave a comment.Jordan C.
Person running the shop was very nice and inviting, but did not know how to go about returning a truck. Had to call U-Haul directly to get this all taken care ofMatthew K.
Great people to work with. Will definitely use this location again!Bill T.
Nothing - planning to use them again in 2 weeksChuck H.
Customer did not leave a comment.Joseph B.
Customer did not leave a comment.Jeff C.
Customer did not leave a comment.Gary W.
They were excellentGregory M.
Take that truck for a drive something is definitely wrong with it! Very dangerous! I was scared as soon as I got on the interstate. He put a new tire on it before I left and they were supper nice and friendly but as soon as I started driving the truck I could feel something wrong once you hit 30 mph Extraordinarily bumpy and very hard to keep in the road.Kristina H.
Customer did not leave a comment.RAJESH P.
They were great and got my truck fast and easy. Very friendly and up front. I will DEFINITELY rent from U-Haul in Caryville from here going forward.Tabatha S.
Customer did not leave a comment.loriena C.
Every thing was great especially the air conditioner in truck. It also drove smoothly. Thank youApril K.
Awesome service. Would use again.loriena C.
Customer did not leave a comment.Dale G.
Customer did not leave a comment.Randy B.
Customer did not leave a comment.dan M.
Customer did not leave a comment.Frank F.
Customer did not leave a comment.Sherri R.
Owner was friendly and professional would use them again next time i moveChris R.
Customer did not leave a comment.John F.
No improvements needed! Excellent customer serviceJayna C.
This rental saved me a lot of time and trouble. Thanks so much Chris.John D.
Everyone was extremely nice and helpful.Tana D.
Customer did not leave a comment.MATTHEW H.
Customer did not leave a comment.Laurie H.
Very friendly and great service.Carden S.
Nothing. All aspects of our experience were excellent.Clifford M.
Customer did not leave a comment.Drew B.
Chris was awesome and super helpful!Logan C.
Don't know what they could do any different. They were amazing to work with and will use them again.Sandra W.
Everything was great!Robert C.
I recommend they inform them that instead of saying two days that they say it has to be back by 9 on set date. I was told I got it for 2 days I didn't leave the place till after 10 a.m. so it made me delivering it late when I thought I didn't have to be there till 10 a.m. also I told him I was delivering it to All City storage Middle Valley Road Hixson Tennessee and they had me returning it at a different location. the location I told them told them I was turning it into did not even open till 9:30 so I could not have returned it at 9Lisa E.
Customer did not leave a comment.Billy M.
Chris was awesome!!!!!John W.
Awesome service and great location!Daniel G.
Customer service was perfectChristopher H.
Very friendly and helpful.CAROL F.
Great people to work with!! First choice in my local area. Have used them 4-5 times this year. Only issue has been the lack of lubrication on overhead door making it difficult to open and close. That of course is not within the scope of the local franchise and rests upon uHuals maintenance department.Kevin E.
I had a great experience. Will use them again.Steven B.
The U Haul them returned to the location after closing to assist me with my needs. Excellent team and customer relations,Tom W.
Customer did not leave a comment.Kenneth T.
U doing good just don't robotics tooo muchbasharat M.
They always take care of me. Great people and amazing service!SARAH H.
Customer did not leave a comment.Stacey L.
Chris was a great help when another lication did not have my truck,i will use his lication againTrena K.
Customer did not leave a comment.jim E.
They are very well informed, friendly , Would recommend any of my friends or family to use their services.Brian S.
They were closed but the lady informed my how to do the app if closed and that was so convenient for me because I could t get there when they were open. Very nice and professional lady. I do feel the app could use some work to make it much easier thoughMelissa S.
Customer did not leave a comment.jeff S.
Very nice and very helpfulBilly S.
Simply great friendly service!ANGELO B.
Customer did not leave a comment.Norman K.
The service was fine, but I was charged for gas even after filling the tank back up to the starting point of 3/4 of a tank.Ashley S.
Customer did not leave a comment.Jennifer J.
Customer did not leave a comment.Cynthia H.
Just maybe show us how to hook it up.Shelia W.
The store was closed so I was not able to talk with anyone but it is in an open area that allowed plenty of room to move about and the lock box is prominently displayed. This is the second time I have dropped a truck off at this location and both times were good.Tammy P.
Customer did not leave a comment.John H.
Customer did not leave a comment.PETER M.
Customer did not leave a comment.David H.
Customer did not leave a comment.Peter K.
Revoke chris truck repairs contractConnie A J.
staff at this location was very friendly & very helpful & I also learned that I do NOT like the new 6X12 trailers as well as the older roll up door 6X12 trailers this was my 5th time renting a U-haul since 1998 & we will be renting a few more times in 2019 before our own custom built enclosed trailer gets built & delivered from Indianaaaron N.
Customer did not leave a comment.Bill T.
Customer did not leave a comment.Jonathan A.
I attempted to use the UHAUL app to return my rental and I thought it kind of ridiculous that you had to be on location to use it. Especially in an area that's notoriously bad for cell phone reception. Other than that everything went fantastic.Michael M.
Customer did not leave a comment.Brian W.
Customer did not leave a comment.Katherine W.
Customer did not leave a comment.KEVIN O.
Customer did not leave a comment.Dennis N.
Customer did not leave a comment.charles P.
They were very helpful when I had to extend my rental for another day.MELISSA A.
Customer did not leave a comment.Jeremy P.
Very friendly will use this location againDonna M.
Customer did not leave a comment.Melissa G.
Very friendly - most definitely would use & recommend them to everyoneBrenda P.
Customer did not leave a comment.PRIYANK P.
Friendly and very helpfulJason W.
Chris and his team aregreat! All 3 rental experiences with them has been professional and first class. Terrific location right off theibterstate.Kevin E.
The customer service and experience I received was excellent! The process was quick, easy and painless. The staff and location were very productive and professional. The return process was quick and easy too. Highly recommend this business and establishment to friends, family and new customers!Jason M.
Customer did not leave a comment.Rachel N.
Customer did not leave a comment.Garrett G.
Customer did not leave a comment.daryl H.