Customer Reviews for Chuck's Auto
(U-Haul Neighborhood Dealer)

590 reviews

977 Rte 100   Bechtelsville, PA 19505

(610) 473-2671

Location Hours

  • Mon-Tue: 9:30 am - 6 pm
  • Wed: Closed
  • Thur-Fri: 9:30 am - 6 pm
  • Sat: 7 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(610) 473-2671

977 Rte 100
Bechtelsville, PA 19505

Services at this Location:

Location Hours

  • Mon-Tue: 9:30 am - 6 pm
  • Wed: Closed
  • Thur-Fri: 9:30 am - 6 pm
  • Sat: 7 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

MIGUEL D. 
Rating:
5.0

Always a great place to rent a truck Angel is a real nice person there's always willing to help you out with equipment and truck rentals

John G. 
Rating:
5.0

Have the requested equipment at a location that is closer to home.

JASON L. 
Rating:
5.0

Great customer service and I will rent from chucks again

Shawn O. 
Rating:
5.0

The owner were the best and very nice. Already referred my friends!

MICHAEL E. 
Rating:
4.0

Large lot to park in. Even though it was closed someone helped me find to key drop without me asking.

Rebecca W. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY H. 
Rating:
5.0

The people Chuck's Auto are very helpful and understanding great people to do business with

John G. 
Rating:
5.0

The mileage cost is too high. I could have rented a truck from Home Depot and saved $125

BARRY S. 
Rating:
4.0

Considering I ordered a 26ft truck one way weeks ago and it was confirmed only to have them call the day before and say they have a 15ft truck for me at a location 20 miles away that I also have to return there. So they confirmed my reservation and make a huge mistake and I had to suffer financially and with my time and everyone else's time that I hired to help me move. I received no apology or explanation. The lady at chucks was amazing but that was it.

Jimi Tayo Y. 
Rating:
5.0

Customer did not leave a comment.

Lori P. 
Rating:
5.0

Good people to deal with

MARK E. 
Rating:
5.0

The guys and girls at Chuck's Auto Garage a great people very helpful and friendly

John G. 
Rating:
5.0

Customer did not leave a comment.

Bryan S. 
Rating:
5.0

Super great pickup. Easy at this location. Only thing... during the checkin process you were told to check the outside for damage, we did this but then when we arrived home we realized the track that the back door rides on was off. We had no way to report this except for roadside assistance

Adam N. 
Rating:
5.0

I will use this location again they were very friendly and helpful in getting my rental to me and making sure everything was to my satisfaction

Kenneth D. 
Rating:
5.0

Customer did not leave a comment.

Todd A. 
Rating:
5.0

Customer did not leave a comment.

BERNARD G. 
Rating:
5.0

Customer did not leave a comment.

Karen S. 
Rating:
5.0

The personnel at this location were great. Extremely helpful and knowledgeable. No problems at all.

WILLIAM E. 
Rating:
5.0

Everything was great as is! The attendant was extremely nice and her explanation of each step was very thorough.

MICHAEL L. 
Rating:
5.0

Angela and Chuck at Chuck Smith's were very helpful to me. Would definitely rent from them again!

IAN K. 
Rating:
5.0

Customer did not leave a comment.

Bernard G. 
Rating:
5.0

Customer did not leave a comment.

Rebecca C. 
Rating:
5.0

Customer did not leave a comment.

Sigrid H. 
Rating:
5.0

Nothing to improve upon.

WILLIAM C. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH R. 
Rating:
5.0

Use this location often. Aways a pleasure to deal with

Kathryn G. 
Rating:
5.0

I couldn't be happier with the service I received. The staff was beyond helpful and courteous. This was my second time dealing with them, I will surely be returning if and when I need them.

RICHARD H. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

Carlos M. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Great location and friendly people.

DAVID D. 
Rating:
5.0

Very friendly and helpful owners!! Would highly recommend and use again!

STEVEN O. 
Rating:
5.0

Customer did not leave a comment.

Christina L. 
Rating:
5.0

Customer did not leave a comment.

Tom G. 
Rating:
5.0

They made the process very simple and easy to understand. This was the first time I rented a U-Haul truck and will use their services again when I need a truck. Thank you!

ROBERT M. 
Rating:
5.0

The pick up location was great! However you have a shortage of trucks. I almost didn't get a truck with a three week ahead reservation. I had to spend almost 2 hours driving to get one. I could not get on your web page (5 different times). And your wait time is ridiculous when trying to reach you by phone. A 45 minute wait of my time wasted so you can save a little bit of money by having your call stations under staffed. Your customer service to your customers really leaves a lot to be desired. You failed in this area. I will mono longer rent from Uhaul again because of this.

Grant G. 
Rating:
5.0

Customer did not leave a comment.

Ellen W. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

Great to work with

Martin K. 
Rating:
3.0

The location was closed when I arrived, so no comment

EDWARD F. 
Rating:
5.0

Angela was so nice and helpful. The truck drove great.

Deborah E. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

After hour drop off. I left the keys and a note asking for someone to call to make sure everything was in order. Angela from Chucks Auto promptly called me the next morning to confirm. She was very pleasant and efficient.

Kathleen Y. 
Rating:
5.0

Customer did not leave a comment.

Ommannan G. 
Rating:
5.0

Customer did not leave a comment.

Martin K. 
Rating:
5.0

Great operation easy to do business with. Plan to rent there again

Jon M. 
Rating:
5.0

The people at the office were super nice & professional. It was a great expwrience.

James C. 
Rating:
5.0

Customer did not leave a comment.

Erk N. 
Rating:
5.0

Great location. Nice people.

Coleen K. 
Rating:
5.0

Customer did not leave a comment.

GALEN S. 
Rating:
5.0

It was easy and perfect

eric S. 
Rating:
5.0

Customer did not leave a comment.

Dean P. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Very fast process and very friendly and knowledgeable

TIMOTHY D. 
Rating:
5.0

Customer did not leave a comment.

Stephen T. 
Rating:
5.0

Speak with Angela. She was super helpful and made the process get easy.

Zach W. 
Rating:
5.0

Nothing at all these folks are great people and were awesome with assisting me with my rental equipment

Neil L. 
Rating:
5.0

Customer did not leave a comment.

Gilles P. 
Rating:
5.0

Customer did not leave a comment.

Brenda L. 
Rating:
5.0

This operation is top notch!

Debbi E. 
Rating:
5.0

Customer did not leave a comment.

Ernie R. 
Rating:
5.0

Again...this was flawless and I was impressed.

Peggy W. 
Rating:
4.0

Customer did not leave a comment.

GABRIEL R. 
Rating:
5.0

No need to do anything

Tom O. 
Rating:
5.0

They were beyond great give you the best deal they can so easy to deal with by far best place to deal with hands down chucks is the place

John L. 
Rating:
5.0

No improvement needed. Service was great. Very little wait at both pickup and drop off.

Paul M. 
Rating:
5.0

Great job

Randy A. 
Rating:
5.0

Good people to work with

Mark E. 
Rating:
4.0

Customer did not leave a comment.

Cassidy H. 
Rating:
5.0

Customer did not leave a comment.

Michael Scott H. 
Rating:
5.0

Customer did not leave a comment.

LOUIS P. 
Rating:
5.0

Fast and friendly! Would rent from again!

Amy R. 
Rating:
5.0

Customer did not leave a comment.

Louis J G. 
Rating:
5.0

Customer did not leave a comment.

Laura S. 
Rating:
5.0

The owners of Chucks Auto very nice and pleasant to work with when renting a U-Haul truck there or getting service done to a vehicle

John G. 
Rating:
5.0

Customer did not leave a comment.

Daniel E. 
Rating:
5.0

Customer did not leave a comment.

Irv H. 
Rating:
5.0

Customer did not leave a comment.

MIKE A. 
Rating:
5.0

Good condition

Heriberto R. 
Rating:
5.0

Customer did not leave a comment.

Kristen S. 
Rating:
2.0

Customer did not leave a comment.

stephanie J. 
Rating:
5.0

Excellent and expedient customer service, especially in light of the current health situation. No complaints at all. Will definitely use again if the need arises!

Susan Z. 
Rating:
5.0

Customer did not leave a comment.

Wendy R. 
Rating:
5.0

Friendly, helpful staff, return process was very easy.

Mark D. 
Rating:
5.0

Up beat professional people

DAVID S. 
Rating:
5.0

Nothing, they were already GREAT!

Manelyn L. 
Rating:
5.0

Great experience. Would rent from them again.

Alan H. 
Rating:
5.0

Customer did not leave a comment.

Emilia F. 
Rating:
5.0

Nothing... I was treated very professionally and will definitely recommend this location...

Marion B. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Very friendly staff. Would highly recommend.

Dominic D. 
Rating:
5.0

UHAUL truck ran great!!

Charles S. 
Rating:
5.0

Customer did not leave a comment.

Sandra C. 
Rating:
5.0

Customer did not leave a comment.

Barbara P. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Place was awesome! Very friendly and knowledgeable!

WES L. 
Rating:
5.0

Very pleased with Chucks auto and Angel&Chuck they will do anything for to make sure your truck rental is easy and pain less

John G. 
No reviews have been submitted for this location.

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