The staff at Cigar House seemed to need more training about facilitating U-Haul rentals.
Laura M
Customer Reviews for Cigar House Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Had my rental moved to this location because they had the truck I wanted to rent, the location did not have the furniture pads I had included in my rental, was directed to a nearby location which did have the pads and rented them there, they also had my size truck there. Maybe it would have been better if my rental had be picked up there instead. Also when I inspected the truck I never opened the back since it took so long to straighten out the pad issue, however when I did open the back when I picked up the pads it was discovered the truck had pads inside and a hand truck, I left them in truck when I dropped it off.
Donald SThey are a bunch of thief, they charged me for 45 miles when I drove the van only for 15
Tony LVery good people and great attitude would do business with them again.
Alvin J