Customer Reviews for Circle Automotive
(U-Haul Neighborhood Dealer)

1,392 reviews

206 Deans Ln   Monmouth Junction, NJ 08852
(S Of Finnigans Ln)

(732) 297-7639

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2022: Closed

Services at this Location:

Contact Us

(732) 297-7639

206 Deans Ln
Monmouth Junction, NJ 08852
(S Of Finnigans Ln)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2022: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Very pleasant experience. Nice and respectable folks.

LYRIO N. 
Rating:
5.0

It was last minute - they had a truck ready to go as promised

IAN I. 
Rating:
5.0

Friendly staff and very professional

california C. 
Rating:
5.0

Great experience

Brett R. 
Rating:
5.0

Customer did not leave a comment.

Vineet K. 
Rating:
5.0

Customer did not leave a comment.

Julia S. 
Rating:
3.0

This is my second experience with Uhaul trucks within two months. They are not well maintained cars.

GEORGIOS L. 
Rating:
5.0

Customer did not leave a comment.

Martin B. 
Rating:
5.0

The representative at the front desk was very pleasant to deal with. I was welcomed with a smile from the start. I am very happy with her service. Thank you.

Carlos H. 
Rating:
5.0

Customer did not leave a comment.

KYONG R. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Customer did not leave a comment.

Martin B. 
Rating:
5.0

Customer did not leave a comment.

Tammy C. 
Rating:
5.0

Customer did not leave a comment.

stewart H. 
Rating:
1.0

I reached store at 4:55 pm to pick the van. Noone was there. When i came back to return the van, someone had parked a truck right behind my car blocking it completely. That was 9 pm in night. Pathetic experience

chinmay D. 
Rating:
5.0

Very efficient and helpful. I did not know what specific hitch was needed. The young man looked it up at Home Depot and I went to the exact place and shelf to pick it up.

Euton L. 
Rating:
5.0

Customer did not leave a comment.

jun Z. 
Rating:
5.0

Customer did not leave a comment.

JEFF W. 
Rating:
3.0

Customer did not leave a comment.

Laurie B. 
Rating:
5.0

Customer did not leave a comment.

Dale H. 
Rating:
5.0

Customer did not leave a comment.

KYONG R. 
Rating:
5.0

Excellent service

Hitesh P. 
Rating:
3.0

Customer did not leave a comment.

Armando T. 
Rating:
5.0

Customer did not leave a comment.

Vanessa D. 
Rating:
5.0

THE BEST!

Frank N. 
Rating:
5.0

Customer did not leave a comment.

STEVEN C. 
Rating:
4.0

Customer did not leave a comment.

Jenieve Reid J. 
Rating:
3.0

Customer did not leave a comment.

Pratik A. 
Rating:
5.0

Customer did not leave a comment.

Derrick H. 
Rating:
2.0

Ref: U-Haul Act Verification code 641060. A customer Action fil has been created for us. We reserved a 26' truck, and there was a power steering leak. We waited ~ 3 hrs for Technician to arrive and check this defect, as we were concerned about driving. The company where we picked up truck-said-ya it was empty -filled this morning. Why does UHaul send out trucks with KNOW defect? We want a credit- as we were unable to finish our move, and I have cancelled the UHaul truck rental I had for this Sat- 03/26/22 ! Very disappointed. Dave Clark (c) 508-404-6318

David C. 
Rating:
5.0

The girl working at the office was very polite and helpful.

BENJAMIN Z. 
Rating:
5.0

Customer did not leave a comment.

Edward B. 
Rating:
5.0

Super friendly, help get me going quickly, great place!

THOMAS S. 
Rating:
5.0

Customer did not leave a comment.

Evan W. 
Rating:
5.0

Customer did not leave a comment.

JESREEL A. 
Rating:
4.0

Easy in and out

Dominique B. 
Rating:
5.0

Great customer service

Robert Z. 
Rating:
1.0

Horrible vehcle

Suresh C. 
Rating:
5.0

Friendly, courteous service. Staff very accommodating. New clean equipment. Highly recommend.

Jack M. 
Rating:
5.0

Everything was perfect

Sherif R. 
Rating:
5.0

Customer did not leave a comment.

NIRMAL S. 
Rating:
3.0

Customer did not leave a comment.

Daniel R. 
Rating:
5.0

The staff at Circle were outstanding! They could not havs been more accommodating. I plan to key anyone that ever needs a U - Haul to go there.

RAYMOND H. 
Rating:
1.0

We were overcharged again this is the last time we use uhaul

Justin W. 
Rating:
5.0

The girl at the counter was super pretty.

JONATHAN L. 
Rating:
5.0

Customer did not leave a comment.

NAVDEEP G. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
3.0

Customer did not leave a comment.

terry K. 
Rating:
5.0

Customer did not leave a comment.

Vijay Kumar V. 
Rating:
5.0

Excellent people to work within time frame.

Manish D. 
Rating:
5.0

Reservation process was quick. Staff was friendly and helpful

Dexter R. 
Rating:
5.0

Customer did not leave a comment.

Raymon F. 
Rating:
4.0

Very friendly, professional and courteous, however; the vehicle was old and should be out of rental

Cornelius M. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
1.0

The person at the counter called me after I returned the Truck to accuse me of fooling her. She was very rude. The document said the truck had a 1/4 tank and when I started the truck it was 1/8 of a tank. I went in to tell her and she disputed it by saying it's a 1/4 of a tank. I showed her a picture of the the gas gauge showing her it's 1/8 of a tank and I told her 3 times that she can come and see for herself but she declined and changed the document to 1/8 of a tank. So why would she call to harass me the next day. That is so UNPROFESSIONAL!!!!!

DERRICK B. 
Rating:
1.0

I booked a 15' Uhaul Truck with ramp to move a piano. When I pick up the truck, I have been told that 15' truck is not available. The front desk said the 10' also has ramp, which is totally lie. It ends up screwed the moving. This place is unreliable. I want my money back.

BO S. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM G. 
Rating:
5.0

Customer did not leave a comment.

Marilyn D. 
Rating:
5.0

The truck had 142k miles on it. Acceleration was not very good and the steering needs to be recalibrated.

MICHAEL K. 
Rating:
5.0

THE HELP THERE WAS GREAT VERY GOOD.

LARRY P. 
Rating:
4.0

Great people

VICENTE S. 
Rating:
5.0

Customer did not leave a comment.

Kim N. 
Rating:
4.0

The process to get a truck is not the best, I reserved a truck, supposed to pick it up at highs town location, got a call later afternoon saying no truck on that location, called back, never answered, also, I entered my info, credicard online, reservation ended being three times more what it showed on the web at the initial setup, why you have to do all of this online and then do it on person one more time, does not make sense,

WILBER C. 
Rating:
5.0

Customer did not leave a comment.

SAURAV G. 
Rating:
5.0

Customer did not leave a comment.

Mohammed E. 
Rating:
5.0

Great team you have there!

WILLIAM E. 
Rating:
5.0

Great service. Most helpful. THANK YOU!!!

Martin H. 
Rating:
3.0

Customer did not leave a comment.

OMER A. 
Rating:
2.0

The truck we needed was late, and we didn't get so much as a courtesy call from you to inform us that the truck was not ready and waiting at the appointed time. If a truck is late, you should CALL THE PERSON COMING FOR IT so they don't have to sit around in your parking lot. My second issue was that the movers I hired didn't show up, so I needed the truck for longer than expected. But the website link to "extend rental" was broken, so I tried to call and YOU DON'T HAVE AN ANSWERING MACHINE. Who doesn't have an answering machine? It's the 21st century, not 1914. Let me leave a damn message explaining that the situation has changed, for god's sake. Will NOT be returning to this location.

JOSEPH E. 
Rating:
4.0

Truck operational and clean. People friendly and helpful. We've rented trucks here several times and have always had a good experience.

Peter J. 
Rating:
3.0

Customer did not leave a comment.

KLEVER I. 
Rating:
5.0

Customer did not leave a comment.

MICHELE W. 
Rating:
5.0

Very smooth operation using the app!

Robert L. 
Rating:
5.0

Customer did not leave a comment.

Martin H. 
Rating:
5.0

The online process didn't work well I'm not sure why but it might have been an issue with the safari browser and using the location of the phone

Clark B. 
Rating:
3.0

Customer did not leave a comment.

Robert B. 
Rating:
4.0

Customer did not leave a comment.

Julian G. 
Rating:
5.0

Customer did not leave a comment.

Maria N. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

From pick up to drop off , everyone was amazing.thank you for the great experience.

Jennifer T. 
Rating:
5.0

Customer did not leave a comment.

STANLEY L. 
Rating:
4.0

Customer did not leave a comment.

Frank M. 
Rating:
5.0

Great customer service! Very friendly!!

WILLIAM E. 
Rating:
5.0

Customer did not leave a comment.

Rignesh S. 
Rating:
2.0

The store open late and the clerk lied to the gas tank. Fortunately, I took pictures of the gas tank. It was not 3/8 full and only close to 1/4 full. But the clerk told me I need to fill up to 3/8 and put it in the contract. I did fill the gas back to more than 1/4 when I return the truck. However, after I received the final receipt and found you charge me $22 for very few gas. This is really piss me off. Lying and taking advantage of your customer is totally unacceptable thing in the business.

Yang S. 
Rating:
5.0

Customer did not leave a comment.

THOMAS S. 
Rating:
2.0

The attendant didn't say more than a couple words to me. The parking lot was incredibly pot-holey.

Ariel A. 
Rating:
5.0

Customer did not leave a comment.

Chao G. 
Rating:
4.0

Even though entered all the information (including attaching the license) at the time of reserving still the office has asked for the information and credit card for charging. It took 15 mins for the processing which was included in the hire time itself. Time should have started from the time when they gave the keys to customer.

Srinivas B. 
Rating:
5.0

Very nice helpful people. The best Uhaul In the area. Don't have any doubts using them

STAN L. 
Rating:
5.0

I always rent the truck from this location, always accommodating.. I would recommend this place.

Chandra M. 
Rating:
4.0

Customer did not leave a comment.

Patrick S. 
Rating:
4.0

Customer did not leave a comment.

Michael T. 
Rating:
1.0

I call complaining about the truck, the suspension was not good break light not working I got pull over be the police about no break light, the truck steering wheel go left and right can't go over 60 miles speed, I'm very disappointed and I call 2 times put me on wait for 45 minutes. I need someone to talk to me

ASSANE N. 
Rating:
5.0

Customer did not leave a comment.

EADIE W. 
Rating:
5.0

Customer did not leave a comment.

Thomas R. 
Rating:
1.0

Make sure the trucks are clean and sanitized, especially during this pandemic. It not only wasn't clean, but found 2 small drug bags in the truck. After letting them know and sending pictures, they said it couldn't be proven that they were drug bags. If i had gotten stopped, I would have been arrested for drug paraphernalia. SHAME ON THEM FOR NOT STANDING BEHIND THEIR CUSTOMERS!!!!!

MARYANNE P. 
Rating:
5.0

Customer did not leave a comment.

Chandra M. 
Rating:
5.0

Pleasant, helpful, professional staff.

Harold S. 
Rating:
5.0

I had an U-box delivered to this facility. The manager and staff were friendly and very helpful. They notified me when the box arrived, and were helpful in providing access to the box for unloading.

Tai W.  |  Overall Experience 
No reviews have been submitted for this location.

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