Customer Reviews for Circle Automotive
(U-Haul Neighborhood Dealer)

1,319 reviews

206 Deans Ln   Monmouth Junction, NJ 08852
(S Of Finnigans Ln)

(732) 297-7639

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(732) 297-7639

206 Deans Ln
Monmouth Junction, NJ 08852
(S Of Finnigans Ln)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very smooth operation using the app!

Robert L. 
Rating:
5.0

Customer did not leave a comment.

Martin H. 
Rating:
5.0

The online process didn't work well I'm not sure why but it might have been an issue with the safari browser and using the location of the phone

Clark B. 
Rating:
3.0

Customer did not leave a comment.

Robert B. 
Rating:
4.0

Customer did not leave a comment.

Julian G. 
Rating:
5.0

Customer did not leave a comment.

Maria N. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

From pick up to drop off , everyone was amazing.thank you for the great experience.

Jennifer T. 
Rating:
5.0

Customer did not leave a comment.

STANLEY L. 
Rating:
4.0

Customer did not leave a comment.

Frank M. 
Rating:
5.0

Great customer service! Very friendly!!

WILLIAM E. 
Rating:
5.0

Customer did not leave a comment.

Rignesh S. 
Rating:
2.0

The store open late and the clerk lied to the gas tank. Fortunately, I took pictures of the gas tank. It was not 3/8 full and only close to 1/4 full. But the clerk told me I need to fill up to 3/8 and put it in the contract. I did fill the gas back to more than 1/4 when I return the truck. However, after I received the final receipt and found you charge me $22 for very few gas. This is really piss me off. Lying and taking advantage of your customer is totally unacceptable thing in the business.

Yang S. 
Rating:
5.0

Customer did not leave a comment.

THOMAS S. 
Rating:
2.0

The attendant didn't say more than a couple words to me. The parking lot was incredibly pot-holey.

Ariel A. 
Rating:
5.0

Customer did not leave a comment.

Chao G. 
Rating:
4.0

Even though entered all the information (including attaching the license) at the time of reserving still the office has asked for the information and credit card for charging. It took 15 mins for the processing which was included in the hire time itself. Time should have started from the time when they gave the keys to customer.

Srinivas B. 
Rating:
5.0

Very nice helpful people. The best Uhaul In the area. Don't have any doubts using them

STAN L. 
Rating:
5.0

I always rent the truck from this location, always accommodating.. I would recommend this place.

Chandra M. 
Rating:
4.0

Customer did not leave a comment.

Patrick S. 
Rating:
4.0

Customer did not leave a comment.

Michael T. 
Rating:
1.0

I call complaining about the truck, the suspension was not good break light not working I got pull over be the police about no break light, the truck steering wheel go left and right can't go over 60 miles speed, I'm very disappointed and I call 2 times put me on wait for 45 minutes. I need someone to talk to me

ASSANE N. 
Rating:
5.0

Customer did not leave a comment.

EADIE W. 
Rating:
5.0

Customer did not leave a comment.

Thomas R. 
Rating:
1.0

Make sure the trucks are clean and sanitized, especially during this pandemic. It not only wasn't clean, but found 2 small drug bags in the truck. After letting them know and sending pictures, they said it couldn't be proven that they were drug bags. If i had gotten stopped, I would have been arrested for drug paraphernalia. SHAME ON THEM FOR NOT STANDING BEHIND THEIR CUSTOMERS!!!!!

MARYANNE P. 
Rating:
5.0

Customer did not leave a comment.

Chandra M. 
Rating:
5.0

Pleasant, helpful, professional staff.

Harold S. 
Rating:
5.0

Customer did not leave a comment.

MARTIN B. 
Rating:
5.0

Truck is worse and it didn't started for at least 20 minutes. I ran into issues three times. Each time start issues . Key or battery is supposed to replace. More than 1 hr got wasted. All my schedule got ruined. I don't recommend any one for u-haul truck. Very old truck.

MAlleswara G. 
Rating:
3.0

Customer did not leave a comment.

Darshan R. 
Rating:
5.0

I only go to circle automotive because Freddie is the best. He always accommodates me when I rent a truck.

Joyce J. 
Rating:
5.0

Customer did not leave a comment.

TCHILABALO T. 
Rating:
4.0

Ordered blankets and appliance hand truck neither were in truck. Blankets were available but no hand truck. The location circle automotive handled the change promptly which was nice. But it was a disappointed and a hardship that the order was not completed correctly. It seems that the transfer of orders to where a truck is available does not include all available items. That should be addressed. I was also not called by an agent as said to discuss where to get my truck and one order page told me to go to the place I originally chose and when I clicked through it told me the actual location. I was coming from out of state and not familiar with the area and that could have been a big hassle if I had not double checked the reservation.

SUZANNE R. 
Rating:
5.0

Customer did not leave a comment.

Rachel P. 
Rating:
5.0

A special shout out to the lady at the front desk who made the experience so smooth and flawless. Superb job!

Ahmed B. 
Rating:
5.0

Customer did not leave a comment.

Laura I. 
Rating:
5.0

Customer did not leave a comment.

John K. 
Rating:
4.0

Drop off app is a bit complicated. Very well maintained truck. Ignition key kept getting stuck when trying to start. Had to hold steering column shift and jiggle key to start. Staff was very pleasant and rental was very simple.

EDWARD M. 
Rating:
5.0

Customer did not leave a comment.

Almedina B. 
Rating:
5.0

Customer did not leave a comment.

beverly C. 
Rating:
2.0

Customer did not leave a comment.

MARCUS S. 
Rating:
5.0

Customer did not leave a comment.

Ryan B. 
Rating:
5.0

Customer did not leave a comment.

Carlos R. 
Rating:
5.0

The left back for of the van was stuck so couldn't complete the moving job fully in the allocated time. The person at the office was very helpful and have us a replacement and extension till the next day so that we could go back and complete the job. It was an inconvenience but was resolved to our satisfaction. The equipment should have been checked but it is hard to anticipate that the door will be stuck.

Vithal P. 
Rating:
5.0

I had a very positive experience. I would highly recommend Circle Garage

LEONARD H. 
Rating:
4.0

Customer did not leave a comment.

Jeff R. 
Rating:
5.0

Customer did not leave a comment.

Joshua S. 
Rating:
5.0

Customer did not leave a comment.

eugene R. 
Rating:
3.0

Customer did not leave a comment.

Eric F. 
Rating:
5.0

Customer did not leave a comment.

Jayakrishnan P. 
Rating:
5.0

Customer did not leave a comment.

FADI B. 
Rating:
4.0

Customer did not leave a comment.

Godwin T. 
Rating:
4.0

My original reservation was changed due to no equipment, so I had to pick up at another location. When I arrived, the truck was not ready and needed to be gassed up, so I had to wait about an hour. The guy at the location was very helpful, and apologetic.

William E. 
Rating:
5.0

Customer did not leave a comment.

Albert W. 
Rating:
5.0

Customer did not leave a comment.

Albert W. 
Rating:
5.0

Customer did not leave a comment.

George C. 
Rating:
3.0

Car smelled like goat or dog or some animal was kept inside it. I guess if pets were riding a vehicke its best to have it wiped clean before giving to next customer. Please improve your online pick up process, either break it down into pre- checkin or inform in advance what sort of process woukd be needed on site when trying to do movile pick up or dropp off.

Khwaja Faiq Ahma W. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS C. 
Rating:
4.0

Rental went well. No problems.

ronald P. 
Rating:
2.0

Was ask to fill up gas tank. when rented. Drove @ 30 miles. When fill up gas was 6 gallons. Ash for credit for extra gas fill up. First attitude was denial and show me paper that I should have level up to what it was before. Unnecessary argument lasted above courtesey level. Very unhappy the way I was treated. finally issue was resolved after unhappy experience.

SHARAD P. 
Rating:
4.0

Love the morning guy. Pleasant and easy to work with

Daniel K. 
Rating:
5.0

Customer did not leave a comment.

Marwan H. 
Rating:
5.0

Customer did not leave a comment.

MELANIN R. 
Rating:
5.0

The upgrade was serendipitous. Thanks.

Douglas S. 
Rating:
5.0

Finished the drop off after hours, quick and easy with the dropoff.

JESSICA L. 
Rating:
5.0

Customer did not leave a comment.

Art T. 
Rating:
2.0

Very hard to use the app when there's barely any cellphone signal I'n the area

Nicolas G. 
Rating:
5.0

Customer did not leave a comment.

Suketu S. 
Rating:
4.0

Customer did not leave a comment.

BENEDICT G. 
Rating:
5.0

Customer did not leave a comment.

Brian G. 
Rating:
5.0

Customer did not leave a comment.

rajendra P. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Online pickup process using the app was horrific

DAVE M. 
Rating:
5.0

Customer did not leave a comment.

Jane H. 
Rating:
5.0

Really easy, needed a cargo van to transport a larger purchase. Went online a few hours earlier to make a reservation. Availability was good and pick up/drop off were simple.

MICHAEL T. 
Rating:
5.0

Always happy with the people in Circle Automotive.

Kyong R. 
Rating:
5.0

They did an amazing job. They were on time, to very good care of my property, and very professional. Highly recommend to anyone.

Samuel P. 
Rating:
5.0

Customer did not leave a comment.

Hatem G. 
Rating:
5.0

Customer did not leave a comment.

Marwan H. 
Rating:
5.0

Customer did not leave a comment.

Arun S. 
Rating:
5.0

Customer did not leave a comment.

MANOJ J. 
Rating:
5.0

Customer did not leave a comment.

Adam H. 
Rating:
5.0

Customer did not leave a comment.

Arnab C. 
Rating:
5.0

Customer did not leave a comment.

WILLIE G. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY R. 
Rating:
5.0

Customer did not leave a comment.

Gina C. 
Rating:
4.0

Customer did not leave a comment.

Cheryl C. 
Rating:
5.0

Customer did not leave a comment.

marc M. 
Rating:
5.0

Experience was excellent.

john R. 
Rating:
5.0

Customer did not leave a comment.

MANOJ J. 
Rating:
5.0

Customer did not leave a comment.

Tammy C. 
Rating:
5.0

Everyone at UHaul Circle location are truly AWESOME!

MELANIN R. 
Rating:
3.0

The truck was extremely dirty and there was scratches all over the truck.

Sana I. 
Rating:
5.0

Customer did not leave a comment.

MAYANK A. 
Rating:
5.0

Customer did not leave a comment.

Tony T. 
Rating:
5.0

Customer did not leave a comment.

Jose R. 
Rating:
5.0

Customer did not leave a comment.

Doris N. 
Rating:
3.0

This location was 20 minutes farther from me than the original choice I made online. Please keep the online inventory correct. If you need to move my reservation, give me the opportunity to choose. I ended up driving 40 minutes and found that there was a U-Haul location 1 mile from my destination and I saw the same trailer in their lot, two of them.

Russell B. 
Rating:
4.0

Customer did not leave a comment.

Harpreet M. 
Rating:
1.0

Was charged for fuel after I put fuel in van prior to returning

Susan M. 
No reviews have been submitted for this location.

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