Guy at the counter inside the gas station was very friendly and explained me what's to happen next.
Zain U
Customer Reviews for Citgo
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location was great. But my issue is with the truck that i reserved not being at my initial pick-up location. As a result of me showing up at 6:30am, and there not being my truck there, I had to commute an extra 90mins both ways to this location in New Jersey in order to get the only available truck. This is unacceptable. Truly. U-haul should have called me prior to my reservation and let me know that my truck wasn’t at the location, and should have solved the problem. I will be requesting a refund and compensation for the incremental expenses I incurred in order to go pick up my truck that I had reserved.
Gregory ATruck did not have the rental dolly I paid for and I was still charged for it.
Fernando ARented a Utility dolly as per the contract, however the U haul did not have the utility dolly Had to call customer service and go to a different location to rent the utility dolly. Took 2 hrs additional time for this process
Naveen Ggreat experience with this rental.
JASON TThis location it’s very bad I returned the car at time and he didn’t close the contract until I got back to him and he over charged me for nothing I returned the truck after an hour he added me for after hour returns and he said that I made 44 miles to the truck and I did only made with the car like 7 8 miles he charged me 55$ when I picked up the truck and the truck was only 19.95 per 75min and I only had the truck for 60min and now he charged me 87$ dollars for nothing I want to see this guy in court
ROMEO V