Customer Reviews for Citgo
(U-Haul Neighborhood Dealer)

233 reviews

4800 Russell Pkwy   Warner Robins, GA 31088

(478) 542-9092

Location Hours

  • Mon-Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(478) 542-9092

4800 Russell Pkwy
Warner Robins, GA 31088

Services at this Location:

Location Hours

  • Mon-Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 5/30/2022: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Ryan H. 
Rating:
5.0

Customer service was excellent. Equipment was well kept and functioned perfectly.

Brian S. 
Rating:
5.0

Customer did not leave a comment.

marcus D. 
Rating:
5.0

Excellent customer service and we plan to always utilize this uhaul location for all our future needs.

Ronald L. 
Rating:
5.0

Keep doing terrific

Jc H. 
Rating:
5.0

Customer did not leave a comment.

Donnie P. 
Rating:
5.0

Excellent customer service! Location is clean, safe, and the owner is very professional. Highly recommended!

Brian G. 
Rating:
5.0

Customer did not leave a comment.

Deloris C. 
Rating:
4.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Customer did not leave a comment.

Dixie C. 
Rating:
5.0

Excellent customer service!

jackie K. 
Rating:
5.0

Customer did not leave a comment.

Kwashaun W. 
Rating:
5.0

Customer did not leave a comment.

Ramona E. 
Rating:
5.0

Customer did not leave a comment.

robert F. 
Rating:
5.0

Very friendly, helpful and courteous.

DANA B. 
Rating:
5.0

Mike was super nice and welcoming! It was my first time using U-Haul, and he made me feel way more confident of using their services.

Autumn W. 
Rating:
5.0

The man who handled the return of the truck and trailer that I rented was very nice. A pleasure to deal with.

David M. 
Rating:
5.0

Nothing. Mike was outstanding! Will recommend this location to all my military friends Thank you

richard K. 
Rating:
5.0

Customer did not leave a comment.

lakeisha J. 
Rating:
5.0

Customer did not leave a comment.

Michael F. 
Rating:
5.0

Customer did not leave a comment.

Ricky J. 
Rating:
5.0

Great friendly staff

Mike Q. 
Rating:
5.0

Excellent customer service

Gregory P. 
Rating:
5.0

Customer did not leave a comment.

Gary G. 
Rating:
5.0

The store clerk was awesome and great assistance.

John M. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

Customer did not leave a comment.

frank J. 
Rating:
5.0

Customer service personnel is a nice friendly guy.

Tarrell C. 
Rating:
5.0

Customer service was exceptional, The van I rented was a bit smelly but otherwise in great condition 😊

Dolores E. 
Rating:
5.0

Excellent customer service and hospitality from U-Haul dealer and staff meeting all my needs and more. I highly recommend this location and will be a long-time customer for these reasons!

Heather D. 
Rating:
5.0

N/A

Desmond W. 
Rating:
5.0

Best customer service. Second time using this facility.

Michelle J. 
Rating:
5.0

The owner, Mike, delivered superior customer service and stayed on top of my rental beyond any other experience I have had with U-haul. He made sure I had what I asked for and followed up several times along the way. His professionalism sets him apart. GREAT

BRETT S. 
Rating:
5.0

I was very pleased with the online process for reserving the vehicle and I appreciate Mike giving me a follow-up call to make sure I still needed the vehicle. Mike had everything ready when I got to the facility and his customer service was phenomenal as he explained everything and went above and beyond to reassure me of the UHaul way of doing business since I was a first time customer. And when I returned the vehicle Mike again was courteous and professional. I will definitely be using this location again for future UHaul rental needs and telling others about this location. I was thoroughly pleased.

Lashonda R. 
Rating:
5.0

keep the good work going.

osvaldo H. 
Rating:
5.0

Customer did not leave a comment.

dennis G. 
Rating:
5.0

Best location we have ever used. Much appreciated

Billy T. 
Rating:
3.0

Customer did not leave a comment.

Quang N. 
Rating:
3.0

The truck was dirty

Keigan E. 
Rating:
5.0

Customer did not leave a comment.

austin L. 
Rating:
5.0

Customer did not leave a comment.

William N. 
Rating:
5.0

Customer did not leave a comment.

steve P. 
Rating:
5.0

Customer did not leave a comment.

robert S. 
Rating:
5.0

Customer did not leave a comment.

jairus S. 
Rating:
5.0

Customer did not leave a comment.

Paul B. 
Rating:
5.0

Customer did not leave a comment.

Ralph D. 
Rating:
5.0

Mike was super helpful and accommodating! Will definitely use again!

Jill H. 
Rating:
4.0

Customer did not leave a comment.

CIERRA M. 
Rating:
5.0

Fast and Friendly service

Dave F. 
Rating:
5.0

Customer did not leave a comment.

keith D. 
Rating:
5.0

Customer did not leave a comment.

Nghia L. 
Rating:
5.0

Customer did not leave a comment.

Thoshala J. 
Rating:
5.0

5 star

Lloyd M. 
Rating:
5.0

Great customer service, very kind

Tim P. 
Rating:
5.0

The manger at this location was outstanding, great customer service!!

NICHOLAS O. 
Rating:
5.0

Customer did not leave a comment.

Chakahana T. 
Rating:
5.0

Customer did not leave a comment.

JUAN V. 
Rating:
5.0

Customer did not leave a comment.

chelsea J. 
Rating:
3.0

Provide a jack for the trailer

Stacey G. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND T. 
Rating:
5.0

Customer did not leave a comment.

Tyquan E. 
Rating:
4.0

Customer did not leave a comment.

DANIEL N. 
Rating:
5.0

Mike went above and beyond to ensure my rental need was met. He was efficient and knowledgeable.

Juliet C. 
Rating:
5.0

Mike at citgo where I picked up my truck was very nice and knowledgeable.

THOMAS W. 
Rating:
3.0

Customer did not leave a comment.

Stacie G. 
Rating:
5.0

Customer did not leave a comment.

Jason S. 
Rating:
5.0

Customer did not leave a comment.

Cartina G. 
Rating:
5.0

Customer did not leave a comment.

Christopher W. 
Rating:
1.0

Did not help with the above situation. Read the contract very carefully as they may try to stick you with extra costs.

Francis A. 
Rating:
5.0

Everything was great

Draik J. 
Rating:
5.0

Mike is great to work with.

BRIAN S. 
Rating:
5.0

Service person VERY personable and helpful. Great experience.

william R. 
Rating:
5.0

Customer did not leave a comment.

ROBERT H. 
Rating:
5.0

Everything was good.

VICTOR C. 
Rating:
5.0

We had to drive additional miles in our vehicle and in the rented uhaul van; one was and still is at a Fort Valley, Ga. location, we had to pick up from and return the van to Warner Robins, Ga.

william B. 
Rating:
5.0

Excellent customer service!

usebia G. 
Rating:
5.0

Everything was great, the gentleman was helpful n kind. He was a joy to work with. Will rent from 4his location again

Cassandra B. 
Rating:
5.0

Customer did not leave a comment.

DARRIUS L. 
Rating:
5.0

Nothing as Mike , the store owner makes it very easy to get a vehicle.

sean C. 
Rating:
5.0

Nothing perfect customer care at that location.

jarmaine J. 
Rating:
5.0

Customer did not leave a comment.

courtney W. 
Rating:
5.0

Easiest drop off experience.

Carolyn T. 
Rating:
3.0

Customer did not leave a comment.

William R. 
Rating:
4.0

All expectations were met at this location

GARY D. 
Rating:
5.0

this is a place that excels at customer service, while I was being waited on, a number of people walked in the door and the owner Mike welcomed everyone by their first name (good memory) but that is only one on the things that makes the customers feel important

Henry L. 
Rating:
5.0

Customer did not leave a comment.

michael H. 
Rating:
5.0

Incredible customer support!

jason Y. 
Rating:
5.0

The Citgo rep was very helpful and courteous.

William H. 
Rating:
5.0

Mike was very courteous and helpful.

SERGEY I. 
Rating:
1.0

Has issues on file. Area manager was only one that admitted and cared to provide customer service and think outside of the box.

Kevin T. 
Rating:
5.0

Customer did not leave a comment.

Vu L. 
Rating:
2.0

THEY MADE ME TAKE THE DOLLY OFF THE TRUCK THAT CRAP NEEDS TO BE FIXED

Michael G. 
Rating:
5.0

Customer did not leave a comment.

Shane H. 
Rating:
5.0

They were exceptional! Very helpful and professional!

Richard C. 
Rating:
5.0

Customer did not leave a comment.

jospeh J. 
Rating:
5.0

This place is conveniently located and the gentleman who guided me through the whole process was kind and helpful. Best experience I've had with uhaul.

Cassandra D. 
Rating:
3.0

Customer did not leave a comment.

BOBBY L. 
Rating:
5.0

Customer did not leave a comment.

Cedric C. 
Rating:
5.0

Everything was great from the representative who checked us in and out. I would tell all my friends and associates to go there. Eric and Joanne Jackson

Eric J. 
Rating:
5.0

Everything was very nice and clean

varncheria N. 
No reviews have been submitted for this location.

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