Owner was very friendly and helpful.
joseph W
Customer Reviews for Citgo
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Love the customer service Mike is great. Most definitely will be back to this location for future moves.
kenundrea fNothing!!! This location is so professional and just so easy to do business with. I highly recommend this location. 5 stars all the way,!!!;
David ECustomer Service was amazing.
DONNA EThere was damage to the passenger side door and the wire for the lights on the car hauler was frayed so the lights didn’t work correctly
angela bGreat & Friendly Service Along With Well Maintained Equipment! 10/10
jacob cMike made the return of four pieces of equipment a breeze, thank you!!!!!!
Julio OMike made the return a breeze, thank you so much.
Julio OMike was great and made the return very easy, thank you so much.
Julio OVery nice and fast overall renting experience.
CHRISTOPHER DMike was awesome and took care of me. He took back my trailer and saved me time and money from driving all over town. I will do all m business with him and reccomend you see him first. His location is easy to find and access.
Nathan BI made reservation on line. Trailer was ready and check out seamless. They actually had 3 of the transports ready to rent. Check in was just as seamless. Much better experience than I ever had with U-Haul.
Thomas DJust great customer service
Luckie SThe gentleman Mike Patel inside the store is so helpful all of the time. He will literally do anything he can to help people who are his valued customers. From buying a Body Armor sports drink, to a pack of Bubble yum bubble gum he is the go to guy for it all….oh and i almost forgot to mention that he is the man when it comes to Uhaul!
Dustin BOwner is extremely friendly and very helpful
Robert BThe manager takes good care of his customers.Friendly service!
ROGER PVery friendly and good customer service
Lasheka WEverything was great.
Harold LEverything was fine
james bThx Mike!
Erica CMike was awesome and easy going, location was super convenient, as long as you bring the truck back the same way you drove it off it was as convenient as it gets.
jared eI highly recommend Mr. Mike to take care of you. Real respectful & he finds ways to save you money.
Jhavahn HI didn't pick up at this location. I was sent to a different location because they didn't have the trailer I reserved the week before I was supposed to get the trailer.
Mary GNice folks, good customer service
Andy SAbsolutely nothing ,Mike is awesome ! Thanks again . -Caleb
caleb uNo comment.
Caitlin RMike made my drop off experience quick and easy. He also helped me save a bit of money upon drop off. He was very helpful and immediately came to help as soon as I pulled into the parking lot…literally. Highly recommend this location.
David TPlease warn customers about the sliding door as it can easily get stuck in the roof of the trailer if it is allowed to slide up too far. We had a hard time getting it back down when we finished unloading!
Patty CThe guy that worked in the store at the Citgo on Russell Parkway was extremely nice and very helpful. I will use this location again for future uhaul rentals.
Shermika BExcellent customer service! I would definitely recommend this U-Haul location to others!
Walter CVery friendly and helpful!
james AThe trailer was terrible and had an awful bounce to it. It was unpleasant to haul for 5+ hours. The original drop off location is no longer affiliated with U-Haul. Finding another drop off location was a major inconvenience. I truly don’t know if I’ll ever go through the trouble of renting a transport trailer again.
kevin sExcellent service and experience. Truck was in excellent condition and had all the latest features. Definitely recommended.
Erik CCustomer service was great.
Cedric CThey were very nice and helpful in the drop off process. A nice break from the chaos that was the pick up
Natalie BI LOVE this UHaul location. It's the wonderful folks that staff this location that make it top notch !!
William HMike was very helpful with getting the trailer reserved and the entire process from pickup to return was with ease. I’d recommend this location for your trailer needs.
robert cMr Mike always keeps the newest & most reliable uhaul trucks. There is plenty of room to maneuver rental truck on property. Mike is so friendly and knowledgeable whenever you walk into his store. Will definitely come back everytime that I am in need of a uhaul rental truck. Absolutely Superb!!
TIMOTHY SCharged additional fees
LSean RBest experience ever
jnt wNo improvements needed. Excellent service.
jeffrey mGreat service. Mike was a great help.
Billy TMike, is very knowledgeable with his uhaul business. He keeps his business & uhaul trucks very clean. I would recommend this location to anyone !!!
TIMOTHY SMike always provides excellent service! Never an issue and highly recommend as the first choice for any needs!
Lisa MGreat service…Very knowledgeable and efficient…
CHARLES KThis is the BEST place to rent a truck. The owner is so friendly and makes the rental so easy. We have rented U haul trucks many times in multiple states and this is where we always go to now. You need more reps like this guy.
Becky JI had a wonderful experience with this service location. Helpful and knew what I needed when I did not! Would HiGHLY recommend 😀
Angela GVery helpful.
Edwin WMike was amazing. Very glad I decided to rent from uhaul today.
joshua sMike was very professional and helpful. I will certainly use this location in the future.
JOHN SNothing. Everything was perfect. It’s why I continue to use uhaul for everything.
Greg HNone
alvin dService was more than excellent. Awesome communication and customer service experience!
Sonja JMr. Mike is wonderful to do business with
regina mVery convenient and the employee was very helpful.
MICHAEL ATeach attendants how to hook up trailers .
dwight jI was pretty happy with the service I received!!!
Jennifer LActually supply the equipment that I was being charged for. Paid for a dolly but wasn’t included.
Dean AMike’s awesome Customerservice made everything so easy!!! Mike is the BEST!!!!!
ARTHUR LThey were very helpful and I was in and out. I will use them again if I need to rent a trailer.
jeffery jNone Mike is great
marc wQuick, easy, very cooperative
John M