Customer Reviews for City Electric Supply
(U-Haul Neighborhood Dealer)

549 reviews

645 Broughton St   Orangeburg, SC 29115

(803) 531-1175

Location Hours

  • Mon-Fri: 8:30 am - 4:30 pm
  • Sat: 8 am - 11:30 am
  • Sun: Closed
Special Operating Hours
  • 6/5/2021: Closed
  • 6/19/2021: Closed

Services at this Location:

Contact Us

(803) 531-1175

645 Broughton St
Orangeburg, SC 29115

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 4:30 pm
  • Sat: 8 am - 11:30 am
  • Sun: Closed
Special Operating Hours
  • 6/5/2021: Closed
  • 6/19/2021: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

The truck we picked up was filthy inside the cab. Cigarettes in the ash tray, seats covered in grime and dirt all over the dashboard. I would never pick up from this place again.

LESLIE P. 
Rating:
5.0

Have more drop off location!!!

TERRANCE B. 
Rating:
5.0

The packing cloth need to be in different sizes option. What I had was not what I needed too small.

Dorothy B. 
Rating:
4.0

Interior of the cab was not as clean as I would like. Acceptable for a day job but I would have been upset if I had to go cross country. Otherwise no problems.

LONNIE H. 
Rating:
4.0

Consideration of increasing the mileage in the rural areas in SC. Currently you only give 50 free miles per rental. I think it 50 per day per rental. I had to go to Orangeburg to pick up the truck because the Bamberg location did not have the vehicle available. I live in Denmark which is 26-28 miles each way. So I spent more money on the mileage as everything is so far apart and spread out.. Other than this issue the rental process was excellent.

KENNETH K. 
Rating:
5.0

Customer did not leave a comment.

LORETTA P. 
Rating:
5.0

Customer did not leave a comment.

BRENDA J. 
Rating:
5.0

Great service overall. I'd recommend U-Haul to anyone. Excellent prices too.

JOHNNY L. 
Rating:
5.0

Customer did not leave a comment.

Lara B. 
Rating:
4.0

Customer did not leave a comment.

GREGORY P. 
Rating:
4.0

Customer did not leave a comment.

LEE P. 
Rating:
5.0

Customer did not leave a comment.

Kimberly S. 
Rating:
1.0

Customer did not leave a comment.

Sylvester W. 
Rating:
5.0

Customer did not leave a comment.

VERD V. 
Rating:
5.0

Just am issue getting the key but the manager came and assisted me although it was after hours. He was very friendly

CRYSTAL M. 
Rating:
5.0

Customer did not leave a comment.

tony W. 
Rating:
5.0

Customer did not leave a comment.

ZIPPORAH S. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
1.0

Our old address, phone numbers, & email were falsely used on this contract. I called store & let them know when I received copy of receipt. Last 4 of card not ours. Contract # 85862177 Store 645 Broughton St Orangeburg,SC

Javon M. 
Rating:
5.0

I lost my phone and because we had different phone on file they were able to let me know I left my phone in truck

SHAKIRA R. 
Rating:
5.0

I have done business here before and I find the staff friendly and helpful w details.

Arnold B. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA N. 
Rating:
4.0

Customer did not leave a comment.

John D. 
Rating:
3.0

Customer did not leave a comment.

LEROY J. 
Rating:
1.0

I returned the truck and the place it was parked did not have a sign indicating no parking. I assumed it was ok to park anywhere on the lot. I even took pictures when I completed the return process to show it was parked near the building. Monday morning I received a bill for $25.00 cleaning fee. When I contacted the facility, I was told the 25.00 is for based on parking in front the building. This was an insult I may have to use uhaul again but I will think twice as to the location I rent from

ROBERT G. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER K. 
Rating:
4.0

Customer did not leave a comment.

Sylvia H. 
Rating:
5.0

Customer did not leave a comment.

Lisa G. 
Rating:
5.0

They are top notch and friendly, very professional.

JAMES J. 
Rating:
5.0

No improvement needed. Explemary customer service!

Troy S. 
Rating:
5.0

Customer did not leave a comment.

DAVID C. 
Rating:
5.0

Customer did not leave a comment.

Sandra L. 
Rating:
5.0

This is my 2 nd time using this location. They are very knowledgable and polite . I would recommend to anyone.

jo C. 
Rating:
5.0

Customer did not leave a comment.

Asheria J. 
Rating:
5.0

Will be charged 25.00 cleaning fee no matter the condition returned. I had extra gas and swept it out 2x.... Uhaul is a rip-off these days

John B. 
Rating:
5.0

Phillip the young man who helped me was very professional and helpful

Latasha B. 
Rating:
5.0

No garment.

ROBERT T. 
Rating:
5.0

Very professional retailer as always!

Warren D. 
Rating:
5.0

Customer did not leave a comment.

Kindra W. 
Rating:
5.0

Customer did not leave a comment.

Darrell J. 
Rating:
5.0

Customer did not leave a comment.

marques M. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA P. 
Rating:
5.0

I cant think of anything. I would definitely rent again from this location.

alan M. 
Rating:
5.0

Customer did not leave a comment.

curtis F. 
Rating:
5.0

Customer did not leave a comment.

Virginia F. 
Rating:
5.0

Customer did not leave a comment.

Minnie D. 
Rating:
5.0

Philip did an outstanding job. He delayed his lunch because my friend was late and he had such a good attitude about it. He was helpful, knowledgeable, and patient. He should get a raise. Everyone else working there was helpful with positive attitudes. I highly recommend this business.

John O. 
Rating:
5.0

Customer did not leave a comment.

lisa F. 
Rating:
5.0

Not all customers are computer savy especially when they are returning property and and the busness is closed.. luckily I am but I wasnt wt him to return the property....

David A. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Brenda W. 
Rating:
5.0

Customer did not leave a comment.

Blossom H. 
Rating:
5.0

Customer did not leave a comment.

Joan S. 
Rating:
5.0

Same comments as above for Shelby NC Uhaul! Love Y'all!

Tony A. 
Rating:
3.0

Good job considering all the CV19 demands!!

Marilyn H. 
Rating:
4.0

Customer did not leave a comment.

Jerome S. 
Rating:
5.0

Uhaul key drop was easy to find.

Chelsea R. 
Rating:
5.0

Customer did not leave a comment.

sedelia K. 
Rating:
4.0

Customer did not leave a comment.

Larry H. 
Rating:
5.0

Customer did not leave a comment.

Manuel T. 
Rating:
5.0

All was great and they gave good information

Raymond M. 
Rating:
4.0

Customer did not leave a comment.

randy S. 
Rating:
5.0

No recommendations. Excellent service.

Regina W. 
Rating:
5.0

Nice place, friendly staff. Very professional. Highly recommend.

Lonnie H. 
Rating:
1.0

The attitude was very poor I will not rent from them again.. Because when spending my money I like pleasure customer service....I will not recommendation them to any one.

Betty J. 
Rating:
5.0

The staff was friendly and they were very helpful when I needed to change my pick up date.

Karen G. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
1.0

Customer did not leave a comment.

harshadkumar P. 
Rating:
3.0

I did a drop off during closed hours. The contract had one drop off location. When i tried to drop off via the app, it wanted me to take it to another location. I left the trailer at the location listed on my contract. I had to call the next morning to confirm if i need to come back and take it to the location in the app. Overall, not my best experience with uhaul.

JAKIRA I. 
Rating:
5.0

Whole experience was good

Jackie F. 
Rating:
5.0

The website was a little confusing at first and just need to be more streamlined

DIANA R. 
Rating:
4.0

Customer did not leave a comment.

Michael J. 
Rating:
5.0

I was unable to remove the trailer on my own. Also, the location return app failed to work. If it hadn't been for men who were returning their own trailer, I'd have been stuck driving back to Charleston with the trailer. It is absolutely unfathomable that there aren't directions on how to remove the trailer; and that the trailer doesn't have a stand and a crank.

Michelle D. 
Rating:
5.0

Customer did not leave a comment.

Michelle P. 
Rating:
5.0

Customer did not leave a comment.

Margaret C. 
Rating:
4.0

Customer did not leave a comment.

Cynthia S. 
Rating:
1.0

Customer did not leave a comment.

DeEtte B. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

John O. 
Rating:
5.0

I just felt like the truck needed serviced and burned more gas than normal. Getting U-Haul is common for me and this truck was an abnormal cost for the truck. In the store, it is good to make sure customers know that they have to create an account. This is not in the directions at the counter. Otherwise, the location was great, the people were great, and the procedures did not take long.

Lemanuel C. 
Rating:
5.0

Customer did not leave a comment.

Keith S. 
Rating:
3.0

Customer did not leave a comment.

Clifford C. 
Rating:
4.0

Your after hour app does not work. When I returned the vehicle it would not accept my payment method. I tried with 2 different CC. It then referred me to the return key without and I got charged $20.00 fee when it was your system that was not working. This alone would make me re-think using u-haul again if I am going to have to pay when your system is the culprit.

ernesto R. 
Rating:
1.0

Customer did not leave a comment.

Richard P. 
Rating:
5.0

Customer did not leave a comment.

Nicole R. 
Rating:
5.0

Being able to change drop off location

Demiltre M. 
Rating:
1.0

The morning after we return the truck. my bank account was hit with an additionally $26 which included tax. According to Charlie, the csr I spoke to at the Broughton Rd location. I was charged an additional fee ($25 plus taxes) for parking the truck on the front of the building. However the trick was parked near the receiving shed on the side of the right side of the building He stated that they have a posted sign indicating the additional fee which wasn't observed by my husband and I at about 10pm that night when we dropped the vehicle off. The property doesn't isn't well lit at night. When I tried to dispute the additional fee, he told me I couldn't and that was their policy. So I told him that I would be contacting cooperate office to file a complaint He ( Charlie ) then informed me that there was nothing they could do either. Upon contacting corporate office to file a complaint, I was provided a copy of my receipt by the representative. According to the final close out of the contract. I was charged the additional fees for “cleaning” instead. Although this isn't the first or third time we used uhaul for moving items, we've always adhere to the rules of the country contract to include cleaning and refueling the tank. The bed of the truck was swept out an hour before we dropped it off and headed to our destination for lodging. So I was charged an additional fee for a bogus and Mr Charlie was a bold face liar. My claim was file ams I was told the regional person for the area would contact me because he was in a meeting. Needless to say, no one reaches our to me as informed, so Mr Charlie didn't misspoke was he states that corporate can't so anything. Now I wonder how many others have been lied to, on, and forced to pay bogus fees as I did. When with this uhaul location I would advise others to pay close attention to their initial and final contract. I believe this bogus claim has been used numerous times while scamming people. I wouldn't recommend this dealer to anyone. point, blank, period. Another scam scam to boost revenues, which is sad and shameful!

Safiyyah N. 
Rating:
5.0

Customer did not leave a comment.

Corey A. 
Rating:
5.0

Customer did not leave a comment.

Blossom H. 
Rating:
5.0

Customer did not leave a comment.

Cassandra H. 
Rating:
5.0

Customer did not leave a comment.

Jeannice L. 
Rating:
3.0

I left the vehicle cleaner than what I found it ( it was clean before but I left it cleaner) and I got hit with a $25 cleaning fee. No explanation at all...

dan B. 
Rating:
5.0

Thanks! Please be sure that the vehicles are clean, gas is exactly where it should be, and ask all important questions to help make the check in process fast and easy. Questions to ask ahead of time- How long are you looking to rent the vehicle? What time of day do you need to return it? Is there a grace period to return? Do you need any accessories or additional equipment? Will this be a one way? Explain what a one way is. I arrived to the location to turn in my vehicle a few minutes late and literally had to wait for over an hour in line and I was charged for an extra day because the person that came to check out my vehicle was in line before me and it was not checked in!!! My vehicle had cigarette ashes in the cup holders and was not clean overall. I did not notice it right away.

AUDREY S. 
Rating:
5.0

Very satisfied!

RAYMOND S. 
Rating:
2.0

Office was closed on Sunday but they charged me $11.00 for wrong drop off point -Not my issues since the order was wrong from the start. The second issue was they charged a clean up fee - not correct (Sweep it out before returning) other then the blankets not being folded up - Gas fee - ok

Ron J. 
Rating:
5.0

Customer did not leave a comment.

Kaytrah A. 
Rating:
1.0

Was not greeted upon

ROBERT G. 
Rating:
3.0

The trouble I had moving a reservation to this location after being told that the previous location was not suitable for me, these people act like I ask them to move a mountain and with profanity

CYNTHIACynthiam P. 
Rating:
5.0

Customer did not leave a comment.

CHRIS C. 
Rating:
5.0

Very friendly, nice and it was so easy.

debbie R. 
No reviews have been submitted for this location.

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