The checkout process on the app is a pain in the ass. Wouldn’t let me get past the screen when you take pictures of the truck (which was very clean) and the pictures I took were exactly how they instructed. I had to call customer service and it just took a lot longer than it should have. At least the guy I spoke to on the customer service line was helpful and helped push the checkout process through
William L
Customer Reviews for City Limits Auto Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I dealt primarily with Arnold and he was absolutely amazing. We were in a bind and needed a UHaul immediately and Arnold provided!
Josh SUpon arriving - the associate was not there, however, we phoned the number on the building, he was very polite and provided instructions on how to perform the return, he arrived and checked the vehicle in without issue.
WILLIAM FWent above and beyond to help. Could not ask for a better experience.
John W