Customer Reviews for City Plaza Auto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of City Plaza Auto

Overall rating:

joe C. on

Rating:

First thing is that if this is an established U-haul rental location there should be U-Haul rental employees on site to maintain the equipment complete the paper work inform customers of the process and procedures and make sure that the drop off location is noted instead of after the fact say that the next door gas station (unmarked) is the drop off location.

Melody W. on

Rating:

Would not recommend this particular location because of my experience. Gas level did not match printout. Owner was aware and agreement was made to bring truck back at the actual level instead of what was on printout. However, I was still charged $18 for gas. Also we used no extra equipment or materials but were charged $10 for a dolly and furniture pads, when we owned our own dolly and had no need for that expense. Uhaul did refund me after calling the company directly which was the only positive.

kayla H. on

Rating:

For it to be a small sub location it was very professional and friendly