Customer Reviews for Civic Pride Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Civic Pride Automotive

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Barry W. on

Rating:

Customer did not leave a comment.

Dale R. on

Rating:

Customer did not leave a comment.

Cheryl S. on

Rating:

For me, it was perfect. I can't imagine what else could have been done to improve it.

Alex D. on

Rating:

The unit we had 1 or 2 marker lights out. besides that all was great.

Stefanie Elizabe D. on

Rating:

Customer did not leave a comment.

GLEN M. on

Rating:

Chantel was very knowledgeable and helpful with regards to renting the van. Made the process easy. Excellent service.

rodd O. on

Rating:

Customer did not leave a comment.

Allan M. on

Rating:

Make sure equipment (debit machines) work properly . And when u say $100 deposit it shouldn't be $125 out of the blue ..

Gerald L. on

Rating:

Customer did not leave a comment.

Joyce L. on

Rating:

Customer did not leave a comment.

bill C. on

Rating:

the first place i went to pick up my trailer the guy said it was in a accident so we do not have a trailer for you . i drove all the way down from woodstock nb to bedford ns, the guys that works at the uhaul place did nothing to help, all he could say sorry nothing we can do . then i got a call from uhaul and they said sorry your trailer got rebooked, so there is two storys ,anywayi got a trailer at a diffenert place , NOT VERY HAPPY about the guy at uhaul

Tracy B. on

Rating:

Truck was dirty. Customer service was excellent!

Brian W. on

Rating:

The help we received from the Main Street Moncton location was invaluable. He was super cordial and I would go back there anytime.

Michael G. on

Rating:

Treat them like you treated me.

Chris O. on

Rating:

Customer did not leave a comment.

michael L. on

Rating:

Problems with the payment machine

Jason B. on

Rating:

Customer did not leave a comment.

robert M. on

Rating:

The service at this location was very poor. The person I delt with was inexperience and did not know how to operate the computer program. Another, person with not much experience had to assist. In the end the price they ended up with on the computer was way over the cost of prices quoted to me. At this point they had to phone someone at a Uhaul call center and turn the phone over to me to get things straightened out. This whole process took an hour to get done. Than I and the person waiting on me went to get the truck but he know where it was located and had to call someone to find it. Between the confusing costs of the rental rates and wasted time in getting the truck I would think twice about renting from Uhaul again and never would I get a truck from that locationagain.

Brian J. on

Rating:

The trailer worked great. The center that I rented from is a disaster. Dirty, unorganized, no one in the office, no parking, printer didn't work and no real signage. Has head office ever visited this location? You should be embarrassed to call this a Uhaul location its an auto repair shop.

Gregory B. on

Rating:

I checked into UHaul online prior to arrival so that I could avoid a line up. The location had no UHaul signage and was difficult to find. UHaul equipment was located off site. I get there and after waiting 15 minutes I had to wait longer as one person only deals with UHaul. They were not ready for me, nor was a trailer waiting. Online check in and advanced payment was useless. Then I was asked to swipe my credit card again for a total different amount about $80-$100 more. I refused but to their benefit they sorted it out. Once that was straightened around, we went to the offsite lot I viewed the trailer and the inside stanch like seafood, and was littered with crab legs. Again to their benefit they swept it out and sprayed the back with Febreeze which delay with the situation.

Ray L. on

Rating:

Customer did not leave a comment.

Russ T. on

Rating:

Customer did not leave a comment.

vince B. on

Rating:

Convenient location. They should have more stock and promote more as there are a lot of new/mobile residential areas all around Bluewater Rd.

Martin M. on

Rating:

Chantel at the front desk was great. 2 guys helped me hook up the trailer gave me some tips. A+ experience.

Robert W. on

Rating:

The guy who we spoke to when dropping off the cargo trailer didn’t write anything down saying the cargo trailer was returned. We got a call a few days later saying the trailer hadn’t been returned. We explained where it was dropped and that he didn’t take any info from us...they said it should be ok. We didn{t hear back so had to call again today to confirm they found it in the empty lot where we dropped it. I would never drop it there again we would drive to Dartmouth they were excellent when we returned a cargo trailer there a few weeks earlier!

Neal H. on

Rating:

U-Haul changed our location and was unreasonable when I already had a truck rented and they wanted to change it. They made me drive out of town to pick up a truck. The person dealing with me let it slip that they would have the truck at 8 am. So why didn’t u haul honour our original agreement and drive the truck to were I rented it. It’s also straight up silly that I had to pay for the extra millage and I can’t recommend U-Haul to anyone. My roommates are moving out in a month and I already told them about my experience.

Robert B. on

Rating:

Poor condition

Daniel F. on

Rating:

The person who handled the return was very rude and not helpful at all. Sounded like the whole return was beyond him and not with his time. Didn't explain what he was doing when he just left with the keys and had me stand there with no idea what was happening.

CHANTEL L. on

Rating:

Customer did not leave a comment.

Thomas W. on

Rating:

The desk area to rent the uhaul was cluttered and cramped. Otherwise it was great service and the equipment was in excellent condition.

Mark L. on

Rating:

Customer did not leave a comment.