Customer Reviews for CJ's All Access

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of CJ's All Access

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MARIO T. on

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Kimberly W. on

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Very nice people

cartier L. on

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great clean nice wheels on the trailer! Staff that helped me were also very nice NO complaints

rodney B. on

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Help Google & UHaul establish a better GPS route to your location. The owner is aware the UHaul GPS directions directs to the wrong address. She was very helpful in giving proper directions.

Tina S. on

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Very accommodating to our needs.

Nyra E. on

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A/c was not working in 90+degree weather. Not pleased with the condition of the truck.

Temika W. on

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Truck needs Maintenance not in good mechanical use, brakes, alignment etc...

Gloria M. on

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Rebecca P. on

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I am still waiting the call on the dispute that I was told I would receive. My number is12512338770

Kanneth P. on

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The staff was nice and treated me with respect. They were very helpful.

Stephen S. on

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CJ’s has the best customer service in the business! Friendly, professional, and efficient. When I need a truck in Tallahassee, I will never go anywhere else. Excellent job!

Metika F. on

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I did not like the return store the cashier on the phone was VERY rude as soon as she answers the phone! There was an unauthorized transaction on my account and they overcharged me for my return....I WOULD NOT RECOMMEND THEM CROOKS TO NOBODY

Gladys H. on

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Katie H. on

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Deborah J. on

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Trailer had a leak in top.

John L. on

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She was great!

Jerrica R. on

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I had a brake light out on my trailer. There was also a dent on the side of the trailer. Also, I reserved the trailer at a different location and my reservation was moved without notification. I even called the original location that day to push back my reservation and they didn’t mention it.

anibal B. on

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Marcus D. on

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The lady that ran the place was friendly and accommodating .

Matthew L. on

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chase W. on

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daveda M. on

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Cj’s went Above and beyond to help us out during our move. We will definitely use this location again. And tell all our colleagues about this location.

Ryder R. on

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Stanley J. on

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Lura C. on

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Clone the service at this location. She was friendly, professional & accommodating! Extremely pleasant experience.

SAURITA T. on

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Open on time. Take less than 45 min to do paperwork.

CHRISTY J. on

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Better customer service

Loletha S. on

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They could be more interactive with their customers. They eventually came out to check the truck with me after they noticed me taking pictures of it.

Richard S. on

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BRIAN S. on

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All of my equipment be at one locations va traveling to two and almost a third to get a dolly.

Matthew W. on

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Adam J. on

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lajwanda R. on

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Very nice customer service will return again

Eric L J. on

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Will not use uhal again

Richard S. on

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STEVE W. on

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Excellent! I would return and highly recommend, thank you.

john M. on

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This wonderful helpful lady had a very hard time with the registration. I had called uhaul to give all my information on your toll free line and was incorrect when pulled up. Also I tried to preregistration on line and had multiple problems with input being accepted. The location for pickup was ok but the lady helping me gets 6stars.

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Amani F. on

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The service was outstanding.

JAY S. on

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Have people who know what they are doing.

Kenneth D. on

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Angela H. on

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SHUMMARAH M. on

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FRED W. on

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SHALONDA M. on

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JEFFREY C. on

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back of truck was not clean. staff had to sweep it out in the rain. i was soaking wet by the time the truck was ready and i could drive away with it.

robbie S. on

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Kayla K. on

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Super nice and friendly! Woulf recommend this location to everyone. Thank you so much!

Donald C. on

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Our first drop off location would not accept the trailer. We were sent to a second location that would not accept it. The third location was fine. Lots of wasted time.

Olivia J. on

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My overall experience was very disappointing. While planning a move to a new, large city I plotted a course from the new residence to the nearest gas station then on to the nearest U-Haul. Again I received a notice that I couldn't do what was convenient for me and was redirected to an address 4 miles in the opposite direction. The nearest gas station with a working pump was 2 more miles out of the way from that location. I will think twice before using U-Haul next time.

Stephanie G. on

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Elisa S. on

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The people at this location was very friendly and professional I enjoyed doing business with this company and will do it again. Thank for an exceptional experience.

Margaret T. on

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veronica H. on

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I was very pleased!

BILL W. on

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patrick M. on

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Brad B. on

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Peggy C. on

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Breanna R. on

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Pickup and Dropoff was quick and easy. Locations were a little sketch, but it did the job.

Tiffany W. on

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The customer service was horrible. The staff didn't document the mileage or gas prior to me leaving with the truck. I put the gas back were it was when I took possession however I was told I didn't put gas in the truck. The location is horrid and staff is very rude and unprofessional. When I returned the truck I was told the lady who does the uhal went to the store and she said she will email me a receipt.

STEVEN S. on

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Christine L. on

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the hookup was rusty and was difficult to unscrew. We had to hit it with a hammer to loosen it.

GILL E. on

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Cynthia W. on

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The personnel were very efficient and helpful.

anteneh T. on

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Excellent in any thing. I appreciate their cooperation and they help me more than that. Keep doing this way.

Eleazar G. on

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Joyce S. on

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Hans K. on

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Tony G. on

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Omara C. on

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frenchie F. on

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This location was very professional and showed concern on how my experience went with the Uhaul rental. She ensured me that my concerns would be addressed.

MALISSA W. on

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The mileage charge was way too much. I live here in Charlotte and our mileage isn't that much and this is a bigger city.

paul M. on

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CARMEN K. on

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claire S. on

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Miss Jazz was helpful with all our questions, the truck was in good condition and very clean, we had no problems and would certainly recommend this location.

Frankye K. on

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Carl M. on

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Chuck R. on

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dewayne T. on

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Was ine of the worst experiences ive ever had moving because of the equipment

Todd S. on

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The customer service was OUTSTANDING !!! Thank you

Freddie V. on

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Carol C. on

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deanna B. on

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She was so awesome to work with. Meet all my needs. Equipment was ready to go and I got a tutorial :)

Valeria B. on

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Lisa W. on

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DONNA R. on

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Absolutely the best, great customer service, friendly and helpful. The only place I'll use in Tallahassee!

Shemika B. on

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Andy G. on

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barbara G. on

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First, the size truck that I reserved was not available and could not be provided. Make sure the uhaul is serviced. After we loaded the truck and got on the highway we realized that there was play in the streering wheel making it difficult to handle and creating safety concerns. The headlights were not centered correctly and visual difficulty on the road. And th tired pressure was low. In additional to that, the truck was not given to us on a full tank and when we attempted to return the truck with with the same amount of full in it, we were short and was charged $30. The experience was not one of quality service. This is not the service that Iwe expected. Although the truck was upgraded it was not what I reserved and no one was truly comfortable trying to drive a truck that size and for the truck to be poorly maintained was dangerous and unacceptable. We will not rent from uhaul again nor will we referr friends.

Daniel N. on

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The lady handling the rental was great! Very pleasant and helpful and she knew her stuff!!

Thomas S. on

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Location was helpful and fantastic. Trailer leaked a bit.

Lois G. on

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FERDINANDO M. on

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Andy G. on

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mykale G. on

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Really appreciated the service the representative at this location was more than helpful and very knowledgeable about the equipment. And the truck was very clean. This was an great experience and I will make sure to refer to others. Thanks

ANDY G. on

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larry S. on

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John G. on

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I reserved uhaul trailer on line for $34. Person there tried to charge me $100 and told me you can't always go by what the online website says. After calling uhaul support they made her remove the extra charges.

OLIVIA/GUSTAVO M. on

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Roger E. on

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