BENJAMINTEMPLE P.
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Customer Reviews for CJ's Quick Stop
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of CJ's Quick Stop
PHILLIP B.
The best uhaul experiences I ever had
mike G.
Everything good
Melissa D.
The lady at the counter was helpful. I fueled up the truck but no one there knew how to return it. And I was told to go ahead & drop off & the owner would call me to let me know the balance.
Jaimie C.
Well first off, I called about 4 days in advance to reserve my 15' uhaul before my move, everything was good and the lady told me i would be receiving a call the day before my move to go pick up the uhaul, totally fine. The day i was supposed to go pick it up there was no call, so i called then and my reservation was never scheduled, the next lady i called got me all set up with a uhaul truck, she was very prompt and very helpful, i had to drive an hour away to go pick up my truck which was kind of annoying but expected. So i get to the place to pick it up and they only have 26 footers! So i had to pay $600 extra and extra money on gas too. And because i needed a small uhaul and did not receive one all of my belongings were moving around and a lot A LOT of my belongings and centimental items had to be thrown away because there was so much extra space to move around they got broken in the move.
mike D.
Pickup did not know we were coming due to UHaul changing pickup location. Pickup location is a small country store with no dedicated room for UHaul business. Truck was dirty inside and the wind shield was chipped. Pickup location did not inspect vehicle or make any notes of damage or cleanliness
Robert C.
CJS MARKET IS A GREAT PLACE TO RENT U-HAULS FROM. GREAT BUNCH OF PEOPLE...
Jessee C.
Have someone that doesn't bleed all over the paper work.
CATHRYN C.
These people should not be doing U-Haul rentals! I was told that they could not "return" my rental because I was "returning it too soon". I asked for a return receipt and was told I couldn't get one because I wasn't eligible to return the truck because I didn't keep it for 2 days. I then asked about the refund for the insurance and was bluntly told that I should have taken it up with the people I rented the truck from and that they wouldn't do anything to help me fix it because it wasn't their problem. Then, on top of all of that, I went 5 miles or so over the allotted mileage and was charged $2.38 of which I paid for right then in cash....well, the very next day, that same $2.38 was taken out of my bank account. This place has horrible customer service and they truly have no idea what they are doing.
The ease of renting vehicle and friendliness of staff renting vehicle was impressive. I will use this location for all future moves.
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