Customer Reviews for Claiborne Hardware
(U-Haul Neighborhood Dealer)

164 reviews

1057 Hwy 61 N   Port Gibson, MS 39150
(@ Hwy 18)

(601) 437-9202

Hours

  • Mon–Sat
    7:30 am–5:30 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(601) 437-9202

1057 Hwy 61 N
Port Gibson, MS 39150
(@ Hwy 18)

Services at this Location:

Hours

  • Mon–Sat
    7:30 am–5:30 pm
  • Sunday
    Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Dale D. 
Rating:
3.0

Customer did not leave a comment.

Derrick J. 
Rating:
5.0

Customer did not leave a comment.

Cathy S. 
Rating:
5.0

Customer did not leave a comment.

Derrick J. 
Rating:
4.0

Great customer service!

KATINA M. 
Rating:
5.0

Customer did not leave a comment.

Charles H. 
Rating:
5.0

Customer did not leave a comment.

Billy S. 
Rating:
4.0

I didn't like that I had to travel to get one instead of from the pick up location.

JaKyla J. 
Rating:
5.0

Customer did not leave a comment.

Amy D. 
Rating:
5.0

Customer did not leave a comment.

karen R. 
Rating:
5.0

The inside of the truck was very dirty. We had to sweep it out before we were able to use it.

Willie M. 
Rating:
5.0

continue do a good job

johnny H. 
Rating:
3.0

Need equipment that work properly. I try to rent a uhaul enclosed trailer but the door wouldn't go down. I'm a woman so if it don't work . I cant make it work. So I rental a size down . And it didnt fit the item I need to pick up so I has to pick up a enclosed trailer and has to pay one way fee

coleeta J. 
Rating:
5.0

Improving the pick up reservation… my reservation had one location to pick up an when I arrived I was told that my reservation was at another location 30 miles further than I was expecting to drive

Catrina D. 
Rating:
4.0

Customer did not leave a comment.

TYWLA G. 
Rating:
1.0

This was a horrible experience. I will never use them again . The truck was nasty smelled like cat and dog. Bra and stank panties and socks left in the truck .

Kiara T. 
Rating:
4.0

Customer did not leave a comment.

ANDRE D. 
Rating:
5.0

Customer did not leave a comment.

Robert F. 
Rating:
2.0

NOT GIVE SHORT ANSWERS!

JANNIE W. 
Rating:
2.0

Customer did not leave a comment.

Angelia B. 
Rating:
4.0

Better tie down strap access...was unable to get straps through tiny space provided.

Everett M. 
Rating:
3.0

U-Haul in a whole is horrible. From contacting you 24 - 48 hours before your rental to tell you your vehicle is 65 miles away from you. You come out of pocket for the fuel to back haul to your house. The pick up location wasn't knowledgeable at all. Was given the wrong trailer ( ID # was incorrect ) Trailer lights weren't plugged in when I inspected it before leaving ( video proof ) along with 2 tires that were shot. Truck wasn't swept out and the interior light just hanging. I will definitely use Penske or budget from here on out.

Jacob G. 
Rating:
3.0

Too far south, there are closer locations

Steve B. 
Rating:
5.0

The gentleman who helped me was courteous and explained everything thoroughly.

Carolyn C. 
Rating:
2.0

Customer did not leave a comment.

Alexandria B. 
Rating:
5.0

Customer did not leave a comment.

Randy D. 
Rating:
5.0

Customer did not leave a comment.

john S. 
Rating:
4.0

Small town store Helpful and polite

DON T. 
Rating:
5.0

Customer did not leave a comment.

Shanice F. 
Rating:
5.0

Customer did not leave a comment.

john S. 
Rating:
4.0

Customer did not leave a comment.

KEN W. 
Rating:
5.0

Customer did not leave a comment.

Wanda W. 
Rating:
5.0

Great product and customer service

Kenneth M. 
Rating:
1.0

I tried renting a uhaul for two weeks and finally was able to get one an hour away and then had to go to a whole different state for the auto transport. The run around I received was ridiculous. The uhaul when picked up was muddy and disgusting. I not only had to travel hours out of my way, but also had to clean the uhaul before I could even load it. Also when dropping off I had to go 45 mins out of my way at the last minute when I was told I could go to the one by my house in FL. The overall experience was ridiculous and next time I will just take a truck and trailer myself and make multiple trips if I have to. I will NEVER rent from uhaul again.

Kendall P. 
Rating:
5.0

Nothing at all the workers was very helpful but the uhaul was not clean at all .I will go back just to clean out it after each person that get it...

shenitha D. 
Rating:
3.0

Customer did not leave a comment.

Mercedes D. 
Rating:
5.0

No improvement needed. Pickup/return was easy and staff was courteous.

Brian F. 
Rating:
5.0

Customer did not leave a comment.

Shenika D. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
4.0

Customer did not leave a comment.

Jacqueline B. 
Rating:
4.0

Customer did not leave a comment.

Bobby H. 
Rating:
5.0

The business was closed so I returned the truck via the app which was very easy to do.

Joinisha W. 
Rating:
5.0

Customer did not leave a comment.

john B. 
Rating:
5.0

Customer did not leave a comment.

emanuel B. 
Rating:
4.0

Don't make them drive an extra 30 miles to pick up a truck ordered for Vicksburg ms

Alys M. 
Rating:
5.0

Great service. Customer service at the drop off location was very helpful and pleasant. Keep up the great work!!

Nicole D. 
Rating:
4.0

Everything was good.

linda S. 
Rating:
5.0

Customer did not leave a comment.

Charles L. 
Rating:
5.0

Customer did not leave a comment.

shontava W. 
Rating:
5.0

Customer did not leave a comment.

katrina W. 
Rating:
1.0

I was double charged.

Evan D. 
Rating:
1.0

Spent an hour trying to pick up because information was not given correctly. I was being over charged. When I went to drop off, I had to spend $35 extra on gas because I was told it was supposed to be where it was given, but I was given the wrong truck and the wrong gas/mileage. Horrible experience

destanie C. 
Rating:
5.0

Customer did not leave a comment.

greorge C. 
Rating:
5.0

Customer did not leave a comment.

LASHEEKA A. 
Rating:
5.0

Customer did not leave a comment.

ANGELA J. 
Rating:
5.0

nothing

DAVID H. 
Rating:
5.0

Customer did not leave a comment.

Sammie S. 
Rating:
4.0

Customer did not leave a comment.

RUDY J. 
Rating:
5.0

VERY NICE PEOPLE

Lachardran A. 
Rating:
4.0

Customer did not leave a comment.

adam O. 
Rating:
3.0

Customer did not leave a comment.

charles S. 
Rating:
4.0

Customer did not leave a comment.

Carolyn M. 
Rating:
5.0

Customer did not leave a comment.

Fred S. 
Rating:
1.0

The Man in Poet Gibson Ms we got truck from didn't do walk around I didn't know we had to do one an the truck was damage. So now we turn truck in an they want to charge 700 dollars. Don't do business with this man or company in Port Gibson

WILLIAM S. 
Rating:
3.0

Customer did not leave a comment.

JACOB S. 
Rating:
4.0

Customer did not leave a comment.

Breia D. 
Rating:
5.0

Customer did not leave a comment.

ERICA W. 
Rating:
1.0

Rented uhaul at 12:30 pm on Saturday. Arrived ved at drop off at 12:35 pm on Monday drip off location said it was due back at 12:00 so they charged an extra 40.00 for additional day and 16.00 additional for a additional day if insurance. They told me even though I had another day being charged for that there were not additional miles allowed. So I was charged 66.00 more for 5 minutes. I have used uhaul 26 times since 1987 I will not ever use or recommend them extremely disappointed

bryan D. 
Rating:
5.0

I don't know because my experience went well.

pearl W. 
Rating:
5.0

Customer did not leave a comment.

Irving W. 
Rating:
5.0

The man was very helpful and friendly.

shelia W. 
Rating:
2.0

Nothing at all for me.

Tony M. 
Rating:
4.0

Customer did not leave a comment.

RICHARD S. 
Rating:
5.0

Customer did not leave a comment.

Fred S. 
Rating:
5.0

Customer did not leave a comment.

Carolyn P. 
Rating:
5.0

The rental software had bug and cost the dealer and me about an hour.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

CHRIS H. 
Rating:
1.0

Customer did not leave a comment.

CHARLIE W. 
Rating:
5.0

Customer did not leave a comment.

sindey B. 
Rating:
5.0

Great and convenient

Korey M. 
Rating:
5.0

We had reserved a truck about a month prior to Saturday the 11th. We had to go to port Gibson about an hour from Jackson, MS. That was going to be inconvenient for pick up on Saturday but Andrea in scheduling endured my irritation and accommodated us by moving our pick up day to the Friday the 10th for pick up in Port Gibson! Worked out even better for us and for that we are so appreciative.

Anne P. 
Rating:
5.0

I had to drive an extra 91 miles to pick up my trailer on pick up day. Nobody call me to tell me until I got there.

Puckett C. 
Rating:
3.0

Make reservations actual reservations and don't call the day before pick up to tell someone there is no equipment available for them. The pick up and drop off locations were fine. However, it seems that when you place a reservation for a truck, your not actually reserving something! It took hours of calls and driving to get a vehicle that I thought was all reserved. Very dissatisfied with that part of the U-Haul process and very unhappy about it. I may not use U-Haul for my future needs.

Anne M. 
Rating:
3.0

Customer did not leave a comment.

anna F. 
Rating:
2.0

Faster service. Have all equipment that was purchased.

Nate D. 
Rating:
4.0

Customer did not leave a comment.

Fred S. 
Rating:
4.0

This location had great customer service, they were polite and helped get us on the road.

Amber R. 
Rating:
5.0

Customer did not leave a comment.

Jan F. 
Rating:
5.0

Customer did not leave a comment.

JOE W. 
Rating:
5.0

Customer did not leave a comment.

Will C. 
Rating:
5.0

Customer did not leave a comment.

deroslyn C. 
Rating:
5.0

Customer did not leave a comment.

Kenneth T. 
Rating:
5.0

Customer did not leave a comment.

Marriel H. 
Rating:
5.0

Customer did not leave a comment.

PAMELA N. 
Rating:
5.0

Staff was very friendly! The price was excellent!

MELTON H. 
Rating:
5.0

Customer did not leave a comment.

Calvin S. 
Rating:
4.0

Customer did not leave a comment.

Marlon J. 
Rating:
4.0

Customer did not leave a comment.

LLETTESHA S. 
Rating:
5.0

very helpful in the renting process

kenneth P. 
Rating:
5.0

Customer did not leave a comment.

Shreve G. 
No reviews have been submitted for this location.

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