Customer Reviews for Clarence Walker For Flowers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Clarence Walker For Flowers

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Anthony W. on

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The keys / key fob doesn't fit in the Return key box.

Sophie G. on

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The representatives were rude

joel S. on

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Matt H. on

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ADriel B. on

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Keith S. on

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Jeremy S. on

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I attempted to use the mobile check in option. My reservation was at 7pm, after spending 30 minutes at the vehicle in a failed attempt to upload my picture onto the app due to the apps malfunction (It wouldn't upload pictures with my Samsung Galaxy Note 10 Plus but eventually it worked with my friends iPhone) I called customer service. I spent over 30 minutes on hold. So at this point I was standing outside, in an alley way, in the dark, for an hour and still haven't gotten into the vehicle yet. When I finally reached a representative I spoke with a very kind, helpful, and patient young women who's name unfortunately I can't remember but she was great and eventually got me into the rental. I had to give Uhual a number to someone who can "verify" my rental. I do not understand the purpose of this step. Anyone with 2 phones and a willingness to lie can get around this step and it serves no reasonable purpose. However when my friend who was with me received the verification call I was the one to answer his phone and I had the misfortune of speaking with James who was rude and unhelpful. When I came to drop off the vehicle the key don't physically fit in the drop box so I had to just lock the keys back in the original box I got them out of. Side note: Random homeless man threaten to kill me while I was waiting for all this. Maybe this alley way isn't the safest location for a pick up. ~Fix your app ~Improve your customer service with James Moving is stressful enough, Uhaul doesn't need to make it worse. I spent more time trying to get into the truck then I did using it.

dennis C. on

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Keep it up

Frank J. on

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Great folks. If I ever need to rent a truck/van these guys make it an easy, painless process. Great to do business with them!

Zoe P. on

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Excellent service and very personable. I will copies this location for truck rental in future because the service was so good.

Karen T. on

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frank d J. on

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I started using this outlet because I had problems at another close-by UHaul outlet. These guys are great! Honest, straightforward, a pleasure to work with! If you need this service, this is the best place in this area!

Morgan H. on

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daniel P. on

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Very nice experience! Thank you very much.

Allan P B. on

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Jason G. on

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Morgan H. on

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Unfortunately our moving experience with Uhaul was horrendous. I did the 24 hour truck share and when we went to return our truck, the app shut down. We were unable to correctly return the truck after use. After fiddling with the app for 15 minutes, we were stuck on hold for customer service even longer. After waiting in the dark next to our truck on hold, the customer service representative was out right rude. The only thing she could tell us was that we weren’t doing anything correctly, we didn’t sign in correctly and we didn’t even try to return the truck. She ended up just putting a notification on our account saying we returned the truck. I’m very disappointed because I’ve used and enjoyed this service 2-3 other times for my past moves. I cannot say I’ll use this service again or recommend this.

Samuel P. on

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Allison B. on

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When we went to the truck the staff did not come with us to verify that there was no damage and that the fuel tank was correctly marked on the form. We checked the vehicle and the gas was below the mark that they stated it was at (by a quarter of a tank). We were in a hurry to get to our location and the staff was already assisting the next customer so we decided to mark the form provided with the correct gas amount. When we returned the truck there was no staff to check us in. We left a note about the gas. They did not honor our note and we were charged almost $30 for not returning the gas to where they incorrectly said it was at. We had driven less than 10 miles and the gas meter had not moved from where it was when we picked up the vehicle. The staff also spoke poorly of other uhaul locations. I felt the staff was unprofessional

DeAndra Q. on

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Angela C. on

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No walk through with the vehicle was done. I was told there was a 1/4 tank of gas so I returned it with almost half and was charged $61 for gas because in the system the truck had a little over half tank. I have called to complain and nothing is being done about it. I won’t ever use this again.

Monica B. on

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Clarence flowers was great but if I were to rate my uhaul experience it would 0 stars. The app is so bad it made me want to cry. It was unbelievably frustrating. If I have any other option next time I move I will use it.

Scott K. on

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Eric F. on

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Not friendly, not easy to find, nothing was explained to us, insurance was offered but the coverage was not explained, the clerk didn’t use correct info on drivers lisence and ultimately we were charged for damage that we did not know wouldn’t be covered with insurance that was charged. DO NOT BUY THE INSURANCE AS IT IS A SCAM.

TRACY G. on

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the lot itself is very small and was difficult to negotiate with our truck and getting out of the location onto a very narrow street.

SAVANNA T. on

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lawrence C. on

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KRISTIN P. on

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Very friendly.

ray F. on

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Leon R. on

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Robert Z. on

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Madison H. on

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Call me 7074787374

Arturo M. on

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pat G. on

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BRUCE P. on

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Purpose of the rental was to haul my son’s 14’ power boat stored in North Portland to a donation site in Fairview (30 miles round trip). This would require a pickup truck with trailer lights connection and a receiver trailer hitch with a 1 & 7/8” trailer hitch ball. Being we live in the Beaverton area it made sense to rent from a UHaul located in North Portland ($.69 a mile). Looked online and found one on at 105 North Killingsworth. Being a phone number was not on the website (weird) I called my regular UHaul on TV highway for the phone number. A helpful individual answered, had my records from prior rentals and volunteered to set it up for the North Portland site. I told him the requirements above – he said no problem and the reservation was made. Arrived at the site at 11:45am. Reservation was ready but they did not have a 1 & 7/8 trailer hitch ball. The lady, very helpful, called around and found a UHaul on Columbia Blvd who had the correct receiver trailer hitch ball. We rented the truck there (big mistake) and then went to 955 N. Columbia Blvd to get the receiver hitch. Columbia Blvd had the receiver hitch and ball but could not let us use it . It could only be used on their trucks. I offered to put down a deposit to insure it would be returned. No. they would rent us their truck but we were already $25 into the truck I had. I could however, buy a receiver hitch and ball for $31.00. Don’t the rental trucks come with a trailer hitch? What do I do with my $31.00 receiver hitch and ball when I am done with it? Perhaps a paper weight or a conversation piece on the coffee table. “What’s that Bruce? Glad you asked, let me tell you the UHaul story”. My son had a receiver hitch and 1 7/8 ball at home in Beaverton. We drove back, in heavy traffic, got the hitch and returned. Put on the hitch and hooked up the boat. The tail light plug on the truck had about 3” of leader wire. Way too short. Got some wire and tape and spliced the hookup from the trailer to reach the truck. Had to do some maintenance before the trailer was roadworthy. It was getting late, called Killingworth regarding closing time. 4:00pm. We wont be back by then – how do we return the truck? Can I drop it at another site which is open? No. It has to be returned to this site. Am told there is a key box at the location and an online return web site for smart phones. Delivered the boat. Returned at 5:45pm with the gas tank filled. The generic web site design leaves much to be desired. Not user friendly. My smart phone skills are rather limited. This should have been a unique website designed only for truck return. I called the after hours number, got in contact with a helpful lady name Christian (appropriately named). She said to protect myself, take some time stamped pictures of the truck, the fuel gauge and odometer. She kindly logged the truck in, I drop the keys in the lockbox with a detailed note and depart. Lessons learned: Never use a bo

Paul H. on

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What initially seemed like an excellent first encounter was soured by the nickel and dime that took place charging me for a gallon of gas at nearly $5/gal when it was brought back exactly at the level it was given to me. I even took a picture of the gas gauge I can provide to prove the level that was brought back was not the level I was charged. Very disappointing and will not be coming back.

Daniel O. on

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Kara S. on

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james H. on

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Friendly service, very helpful.

Miranda N. on

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MaryLynne H. on

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DAVID U. on

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Easy self checkout. There was a number provided if I had a problem. The truck was clean and ready to go.

Holly L. on

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Robert T. on

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Joseph E. on

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Damon K. on

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Dana J. on

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Soooo helpful at this location...my 'go to' UHaul spot!!

Martin D. on

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patty O. on

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Everyone was friendly and accommodating. Would definitely recommend.

roland C. on

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I was charged for gas even though I got it to the appropriate level. Feel scammed.

Jodi S. on

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Paul M. on

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CHRIS B. on

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Christine H. on

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Dana J. on

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Linda is the BEST Uhaul contact I've ever worked with, and I rent Uhaul often for my decluttering business.

Reginald H. on

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marqeta B. on

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Nothing thank you so much I appreciate your time and how you had everything ready before I got there

Dana J. on

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Dana J. on

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Jeffrey H. on

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The owner of the business came out to help me with my rental. He thought I'd prefer to do it through him rather than through your self check out system. He was right. That self check out system is laborious and frustrating. If I can find a rental company that doesn't make me jump through so many hoops, I'll use them instead.

Johanna M. on

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I see I was charged for the truck being dirty. The truck was dirty when I took it. I literally moved a couch and a loveseat from a condo to the dump. In no way did I have anything dirty in that truck. It's only $10 and I will eat it, but it feels pretty shitty to be charged for a truck that wasn't clean to start with.

DANA J. on

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Dana J. on

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MARILYN D. on

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Kevin W. on

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I had a quick and easy rental with this company! The staff was friendly and helpful, the truck was in excellent condition, and the process was simple and easy! I would most certainly rent from Clarence Walker For Flowers again! Thanks!

Colter J. on

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Nothing. The experience was great.

NADINE B. on

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SHAYNE S. on

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Same comments as above.

Vincent W. on

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After hours process needs work. Did not want to accept mileage photo. You should call me if the process is taking longer. Tell me you want a photo of me with the truck up front. Making it easier for me to get the Uhaul out of the lot. Do not put the key in a non secure place.

David T. on

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I didn't know the rental was self service on the weekend and did not account for that. More notification would be helpful. Also, the phone number on the door of the building was not helpful.

James W. on

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The uhaul truck was returned at 2:30 PM, Saturday 23,2017. The drop off business location was closed. I had to call Uhaul for instructions on returning the rental. I was not impressed. Both picking up and returning the rental was aggravating. I would not operate my business that way.

Jessica S. on

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MYTOKA P. on

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The app wasn't working when I went to pick up.very inconvienced

Taylor K. on

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very helpful people!

loaded E. on

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The customer service gave me the wrong rates and did not honor them. Worst customer service for a company.

James T. on

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Kathleen W. on

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Claude L. on

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Simon O. on

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Well, I was supposed to pick up at the Sandy location on Sunday, but since that location didn't have the equipment, David was super helpful in accommodating the change in plans and having to pick up on Saturday. The Sandy location could have been more helpful.

Gary G. on

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Charlotte K. on

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A little confused where to park the u-haul. Personnel was very helpful and kind but was definitely confused.

cassandra D. on

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Robert D. on

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Ed K. on

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Ryan Y. on

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I was charged a cleaning fee. All I moved was a table and four chairs. The front of the cabin that holds the driver was clean, but the back wasn't.

Sean B. on

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Bradford C. on

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Thomas A. on

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Wendy S. on

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Unorganized and extremely lacking knowledge. Would never rent from them again

William C. on

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Staff seemed to have no idea how to process my rental, despite me checking in online and prepaying everything before I arrived. I spent 1.5 hours at their location trying to get my rental paperwork figured out, and then once I received the keys I walked out to find the truck I had rented was mostly blocked in and there was no one to help navigate my way out of the parking spot/lot. Staff was unapologetic to the entire situation.

ALLAN F. on

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michael R. on

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Location is easy to find but personal in charge are not very knowledgeable and website crashed about 5 times while I was trying to pick up the truck. Also parking area has giant pot hole but atleast they did tell me about it so I didn't hit it in the truck.

Bryan A. on

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Kevin M. on

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Quick, easy and affordable truck rental.

ANTHONY K. on

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The equipment was not available as promised and that caused a lot of stress and forced me to spend time running around after another truck.

Heather L. on

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Sarah T. on

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KURT W. on

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All was great. The folks at the Uhaul/flower store were professional and personable. The equipment was what I needed. Thank you!

Jeffrey C. on

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Edward P. on

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Ready, clean, friendly, highly recommend..nothing keep doing what ur doing.