Customer Reviews for Clarkrange Garage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Clarkrange Garage

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Mike C. on

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Above Average rating used because their service was exactly what I expected from a U-Haul outlet. Efficient service, Good Equipment and reasonable prices.

donnie L. on

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They were very helpful in getting us what we needed for what we were doing.

Teresa R. on

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Rented trailer, young man who was there hooked up , checked lights and all signals. Really nice.

Paul S. on

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Customer did not leave a comment.

albert S. on

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All was well. The only negative was that the equipment was outside. If the weather was bad, it would be a hardship to hook up the trailers. the weather was good the day I picked up the tow dolly. Other than that I would have given it 5 stars.

michael T. on

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The office was not open when stated - lost precious hours waiting. Had to wait even more b/c office equip at this location was not working. The man tried many times to get his computer system to work. Finally gave up and called by phone. I called this office personally twice to be sure equip was available. Equip was dirty both in cab and in truck body Did not have a rental contract b/c office computer not working Was told fuel tank was full - gauge showed 3/4 I had to take the largest truck as that was all that was avail. Found out later in the day the tow dolly lights were not working properly which is a huge safety issue putting me and my property in a risky situation for many miles. Please have a UHaul manager call me regarding this rental. Thank you.

Sara B. on

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Customer did not leave a comment.

Debbie R. on

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dan A. on

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Trailer was in bad shape cosmeticly. One tail light was not working.

Debbie R. on

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dale K. on

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Return location was closed Did not communicate with no one there

Bother J. on

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Customer did not leave a comment.

zane H. on

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Great People to Deal with...

MARK HANLEY C. on

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The location was good, however the equipment was not in good condition. I rented a car trailer, the first problem was the connections were all dirty so the turn signals wouldn't work. next, the safety chain hook was gone so I couldn't use the safety chain. Then the lowing gear was wedged against the frame so it would stick and not release. I had to kick it to free it up so it would lower down to raise up the trailer.

Raymond C. on

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Location was closed when I dropped the trailer off. Location looked organized. I'm sure that the personnel would have been helpful. Place looked to be very clean.

andrew D. on

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Customer did not leave a comment.

robert R. on

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Patricia D. on

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DOUGLAS K. on

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Phillip B. on

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Everything went well. Some issues with reservation, but U haul fixed quickly. thanks

David L. on

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Barjes A. on

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I will rent again from this location. Good customer service and friendly staff.

troy S. on

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Thanks

Stora H. on

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The drop-off location was right and I had to drive way too far to drop it off. It wouldn't have been that bad if it was the first location given me

John R. on

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Have more equipment available for customers to rent

terry T. on

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The fella that took care of me was very unsure of the apparently new system. He had to make a couple phone calls for assistance. What I found disturbing is the first call he made the guy on the other end told him that he was busy and that he was on his own. But the gentleman persevered and got through to someone who had a little more compassion and got me fixed up. Maybe u haul should offer a little better training for their dealers.

zane H. on

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Very nice People....Great Service

daniel B. on

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they need someone there that know what they are doing

John F. on

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I am not happy I rent u hauls all the time and when I picked the vehicle up there was no refrigerator dolly like I request and I ended up going 40 miles to find one. The truck was also a little under a quarter tank but a quarter tank was marked. When I returned the truck it had exactly a quarter tank and I took a picture of the mileage and fuel to show this and when I got my bill there was 45 dollars worth of fuel charges on it. All the equipment that I request was not there on pick up which caused me a major inconvenience and then I was charged a fuel charge and for fuel.

Eidith S. on

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Customer did not leave a comment.

Daniel S. on

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Customer did not leave a comment.