I needed to empty my Mothers condo in another state after her passing. I had used the U-Haul app and reserved a 15" box truck that I was to pick up after flying to my destination. During the week leading up to pick up I had reciever multiple offers from U-Haul to tow back one full trailer that U-Haul had been contracted to transport for a reduced fee behind my rented truck. After rejecting those offers my reserved truck was suddeenly not available less than 24 hours before my reservation. After scrambling and multiple calls back to U-Haul a truck was found 36 miles away. Nothing was offered for compensation for the cancelation or cost of an Uber ride to pick up the truck other than the option to use a much larger truck that I did not need or would have been comfortable driving.
Daniel L
Clarkrange Garage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Clarkrange, TN 38553
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Good people to deal rental went with no problems
Bob SEquipment was not in usable condition when picked up. Repairs took most of a day. Was delayed in leaving on trip and was charged for an extra day's use.
Russel ARepresentative was very helpful
Dan AHave car trailer ready to haul equipment
Daniel S