Customer did not leave a comment.
Joseph R.
Customer Reviews for Clarks Muffler
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very good service. Have used many times over the years.
DAVIDLYNN S.Professional and quick service. A+
MATTHEWBAILEY C.I live in Lexington and I often rent a U- Haul trailer for my business. Steve is much easier to work with than the other U- Haul place in this town. I highly recommend him!
KENNETHLOUIS H.Very Good !!!
LEWISRUSSELL E.friendly service great person to deal with.
James W.Would recommend highly. Excellent service
Shawn C.Quick & excellent service highly recommend
elaine M.Its not the location so much as it is the price. I agreed on a 1 day rental. I got charged for 4. Then only got refunded 134 dollars.
Robert E.Quick, courteous service! No complaints whatsoever. I have no improvement suggestions. ðŸ‘ðŸ‘ðŸ‘
ROBERT M.It was an outstanding experience all the way around. they hooked it up and everything worked out great.
John R.They were very helpful and nice to work with!
Robert B.Delayed billing unacceptable
Sherry A.A+
chisty P.Nothing, was of great help explaining everything and paper work went very smooth.
David Avora D.Excellent rental Facility
connie C.Super quick and efficient drop off!!
Marc B.The Owner, Steve, one of the Best Uhaul dealers that I have ever worked with, and I have rented Uhaul trucks and trailers for over 40 years!
Kenneth H.This location is perfect for local or one-way moves. Since the primary business at this location is muffler installation and repair, it is not really designed like a UHaul Center and, as such, does not have the options or amenities a Center would have. However, check-in was efficient, the people were extremely friendly, parking was easy to manage and I was made to feel like a valued customer.
Bryan P.Ash tray in truck was full and cab smelled like cigarettes. Otherwise the location was good and owner very helpful.
Leo V.Very nice and friendly people at Clark's Muffler.
Kiersten D.Fast & excellent service would highly recommend
Emily N.i requested 12 furniture pads online but when i got there he said they only had three in the store. i was given only two. I had to move my very antique buffet and hutch with glass shelves with 2 FURNITURE PADS and was charged for a dozen! I moved out of my apartment using a 20 foot uhaul local run..COST ME a little over $200. I moved stuff out of my storage unit..local run using a 10 foot uhaul..COST ME $186...Whats wrong with this picture? both times the uhauls had trash in them and i cleaned them out because i didnt want to risk being charged as it states a 25.00 charge if they were not clean when they were returned. I WANT SOME OF MY MONEY BACK!
Angela B.Virginia is filled with angels.
David R.Great customer service!
Donald J.My original booking was for the same truck in Clifton Forge. When i arrived they said the truck was out of service--"for the last week due to no air-conditioning--in fact the belt is actually off!" So we had to drive another 45 minutes to Lexington. Thought your ":guarantee" was $50 rebate?
JEFF B.Clarks did a great job. Easy in and out. Would definitely recommend.
Jeffry K.This location was excellent. U-Haul as a corporation is terrible. Booked rental 2 weeks in advance only to be told the day before my U-Haul trailer would be available an hour in the wrong direction. Luckily this location had availability and I was able only to make a slight detour after sitting on the phone with customer service for an hour. Being disconnected twice and being transferred several times.
Jonathan M.truck had old paperwork from prior orders and left over drinks and trash.
Raymond P.I see no improvements necessary from the kind service at this location !! I rented a u-haul truck the second time because my first experience makes you want to give your business to people like this. If you need a U-haul rental this is the place to go Many thanks Ms. Brewer
Kea B.A+
BRIAN C.The facility was not easily identifiable as a Uhaul location. Even with a map, I drove by and, due to it's location on a one way road, had to go back through town and make a second trip. Recommend easy to identify signage. Very limited parking also.
Richard C.Great service and pleasant disposition.
Clayton N.Outstanding. Mr. Clark set up everything for me. Great overall experience. Equipment performed outstandingly
John R.There was no one there at this location, I had to go 30 miles out of my way to pick up a truck, and it was more expensive than it should have been.
Robin G.All was well...Thank you!
rebecca W.