I was told I would have assistance with the trailer hitch and connecting. The female clerk working at the Texaco was very kind and sweet however the location could offer no assistance with hitch and putting the trailer on hitch. They had no boxes available or straps as I had been told on the phone when I reserved. Finally got it done but I would not use this location again. The person helping was lovely just not informed about the things I needed
Catherine B
Customer Reviews for Cleveland Texaco
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Have more ways to pick up and drop off other than on your phone and explain more about prices
Tylor HTruck ran a little rough- maybe needs a tune up.
Nicole LThe employee at this location wasn’t knowledgeable on the rental process. I had to make numerous phone calls myself to U-Haul to complete the rental. Even though I had a reservation, the employee basically said she didn’t know what to do.
Shane HThe place I picked up at and dropped off were fantastic. U-Haul support and booking were the problem here.
Jana Severything was as expected. it was easy and very helpful in our move. i would use U-Haul again without hesitation.
james d