Absolutely wonderful experience with this Cleveland AL location. Had to cancel after paying, giving DL photos, etc, I was in a wreck & the wonderful police in Hayden, AL gave me an excort to the Warrior address uhaul near the interstate. They had been called & told I had an accident, would be there ASAP, but they left, someone was stillvthere, but they didn't answer the door forvthe police, sent me a text 30 minutes later wanting information after they said if I got the trsiler without my signature by their EXACT CLOSING TIME, They wouldvrrport it STOLEN. I TRIED, BUT WILL NEVER DO BUSINESS AT THAT LOCATION & WILL STOP OTHERS FROM MAKING THAT MISTAKE. THEY ARE CLOSED ON SATURDAY & SUNDAY. THIS WONDERFUL PLACE IN CLEVELAND IS OPEN WEEKENDX & THEIR STAFF WAS THE MIST FRIENDLY & HELPFUL I'VE EVER WORKED WITH. THE TWO WERE AS DIFFERENT AS DAYLIGHT & DARK PITCH!.
BettyMarie R
Cleveland Texaco
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cleveland, AL 35049
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How U-Haul Reviews WorkNothing it was quick and easy and she was very friendly and helpful
Kimberly PPlease let them know additional charges will be added at will. Terrible. Not as advertised.
Preston BThe employee working at the counter was so friendly. She helped me return the truck quickly. I was out the door and heading home in under 5 minutes.
Brett SWas over charged for mileage
CORY B