Customer Reviews for Close Auto Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Close Auto Sales

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Donald O.
Rating:

Excellent location. Staff was helpful, friendly and knowledgeable.

Eric D.
Rating:

These people are very nice to deal with and go out of their way to explain everything to you and show you everything

Peter D.
Rating:

Customer did not leave a comment.

Jason M.
Rating:

Customer did not leave a comment.

Jeremy L.
Rating:

Customer did not leave a comment.

TANYA B.
Rating:

Kind awesome staff excellent service

cathy O.
Rating:

Excellent experience. Very helpful staff.

Jaerdin S.
Rating:

Customer did not leave a comment.

JOE K.
Rating:

Customer did not leave a comment.

Carl M.
Rating:

Customer did not leave a comment.

Michael H.
Rating:

The people were great! U Hauls software? Not so much. But all is good now.

Jason Y.
Rating:

Customer did not leave a comment.

Cory S.
Rating:

Customer did not leave a comment.

suzane D.
Rating:

Customer did not leave a comment.

patrick L.
Rating:

The original drop off in slippery rock nobody there called the number didn’t answer. Then I had to drive to Grove city to drop it off. Not happy

colleen F.
Rating:

I wish I could remember the name of the nice lady who checked us in and got our rental ready for us. She was so friendly and helpful and really did an outstanding job. She explained all the details very clearly and thoroughly so that we understood everything well. Very thorough and professional. We are so grateful to have had her help with this rental. I’d strongly recommend Close Auto to anyone.

John F.
Rating:

Customer did not leave a comment.

Jonathan D.
Rating:

Customer did not leave a comment.

Sharon C.
Rating:

Nothing. Stacy was very professional and thorough.

William H.
Rating:

Customer did not leave a comment.

Melissa S.
Rating:

The online service was not great. It took a long time and then they said they couldn't verify my info virtually anyway. I would have rather just done it in person to save time and hassle. Otherwise the truck was good.

Dan R.
Rating:

Customer did not leave a comment.

Andrew H.
Rating:

Customer did not leave a comment.

Taylor H.
Rating:

I wouldn’t change a thing! Connie was very nice and was very clear explaining everything to us.

William I.
Rating:

Over 500 for 4 local trips was outrageously expensive

Robert M.
Rating:

Customer did not leave a comment.

PEGGY G.
Rating:

Customer service at the grove city office where I rented this U-Haul was the greatest. Will always go back to them.

Dave S.
Rating:

Customer did not leave a comment.

RICHARD M.
Rating:

very knowledgeable . an easy in and out with great SERVICE

Caleb K.
Rating:

I was asked if I would be able to return the truck that I rented to its location. This was not a problem for me as I needed to make my way back in the area on the day they asked me to bring it back by. The management was very helpful and organized and I appreciated their kindness.

DANIEL E.
Rating:

Customer did not leave a comment.

Matt E.
Rating:

Iwish could pay useing cash but credit or debit card is required and I prefer pay cash for all my transactions since I don't have a card so had to get help from family member to make transaction.

Derran W.
Rating:

Customer did not leave a comment.

Christopher V.
Rating:

Customer did not leave a comment.

Vernon A.
Rating:

Customer did not leave a comment.

tom F.
Rating:

Customer did not leave a comment.

WESLEY T.
Rating:

Customer did not leave a comment.

DENISE P.
Rating:

Customer did not leave a comment.

Andrea W.
Rating:

Very friendly and helpful.

Ken H.
Rating:

Customer did not leave a comment.

ronald S.
Rating:

Customer did not leave a comment.

rich P.
Rating:

Floor of driver cab area was dirty (someone had previously rented truck with muddy shoes and didn't clean, also area where we rented the truck didn't clean.) I do hope I didn't get charged with this problem. Otherwise we cleaned the truck of our garbage.

dennis S.
Rating:

Customer did not leave a comment.

Jared M.
Rating:

Customer did not leave a comment.

AJ S.
Rating:

Customer did not leave a comment.

Kurt R.
Rating:

Customer did not leave a comment.

Quient A.
Rating:

Customer did not leave a comment.

bob C.
Rating:

Great service made my move much more easyer.

bob C.
Rating:

Great doing Business with them made my move go as easy as possible. Thank you again

Fred N.
Rating:

Very convenient looking location

Chris W.
Rating:

Customer did not leave a comment.

Joseph R.
Rating:

The representative from Close Auto Sales made the process quick and easy. She gave me an itemized list of expenses before renting.

TIM F.
Rating:

Customer service provided was excellent. I would recommend this place to anyone looking to rent uhaul.

LAURIE Y.
Rating:

Nothing, Connie was more than accomodating in meeting our needs and working with us through our moving glitches.

FRANK B.
Rating:

Customer did not leave a comment.

NICOLE B.
Rating:

Customer did not leave a comment.

gary B.
Rating:

My experience was excellent and I’ve no helpful insights..,

Carolyn B.
Rating:

Great customer service, professional, and very helpful for the move. Thank you!!

Chad B.
Rating:

The staff there were helpful when we accidentally locked a cell phone in the truck. They came during normally closed hours to help us retrieve it. Thanks!

Dan S.
Rating:

Customer did not leave a comment.

Paul B.
Rating:

I Was Looking fr a 6x12 but none were in the area, managed to get every thing in a 5x8

Mary Ellen J.
Rating:

Very friendly & helpful. Explained all the details & the breakdown of charges, in simple; easy to understand language. I will definitely recommend Close Auto Sales, and will use them again; if needed.

Ashley R.
Rating:

Extremely helpful!

MICHELLE G.
Rating:

Customer did not leave a comment.

Rhonda W.
Rating:

The Close location in Grove City was great! Very friendly staff!

Marty R.
Rating:

Customer did not leave a comment.

Jim S.
Rating:

Customer did not leave a comment.

Peter R.
Rating:

Very small lot. Although I did drop it off on a holiday and the establishment was closed. I think you may have scheduled too many truck to this location.

michelle C.
Rating:

Customer did not leave a comment.

Katherine S.
Rating:

I was charged $154 on top of the rental fee of $64 with no explantion. Help

Jessica H.
Rating:

Customer did not leave a comment.

Jim S.
Rating:

Customer did not leave a comment.

James D K.
Rating:

Customer did not leave a comment.

eRICH D.
Rating:

Uhaul leaked water and soaked my mattress inside the box van!!

Aleta H.
Rating:

Customer did not leave a comment.

BRIANA C.
Rating:

Customer did not leave a comment.

David R.
Rating:

Took almost an hour to complete the pick up. Uhaul servers were having issues, and we asked if we could do it by paper. They kept trying for 30-40 minutes. Then we completed it by paper....

Mark H.
Rating:

Customer did not leave a comment.

PAUL G.
Rating:

Customer did not leave a comment.

EDWARD N.
Rating:

Beyond making the place like an airport car rental place, everything went very well. Fantastic people, comfortable in explaining the paper work and great at negotiating a schedule. I yet again appreciated the evening/night drop off and the quality of the truck. The weather was unkind but the truck did well and kept me warm. The appliance dolly was perfect for moving a washer and dryer. I wish the UHaul web site would give guaranteed day or two day rentals.

Rhonda F.
Rating:

The inside was clean but outside had quite a bit of mud on it.

FRANK B.
Rating:

Don't like the way you charge for the rental, this must be something new. When I first came in to pick up my rental, I had the dates and the return time and estimated the mileage, my card was then charged $178.87 on 1/27/18, then when they checked it in on Monday 1/29 I was charged AGAIN for the correct amount of $142.73. Now I have two charges and your holding $178.87 of my money for the next 5 DAYS! Why not just credit me the difference of $36.14 back instead of tying up more of my funds?? This is not a customer friendly way to do business and I am very disappointed.. Thanks: Frank Baldwin

JOHN A.
Rating:

Outstanding and professional service. Truely a welcomed business to do business with in a town where you do not here please and thank you. These folks made me feel welcome and answered all my questions. Thank you John Abbey

GEOFFREY V.
Rating:

Customer did not leave a comment.

ALETA H.
Rating:

The back door and latch do not close/ open very easily. Other than that it was fine. The people there are very nice and have great customer service!

ROSE M.
Rating:

Customer did not leave a comment.

Richard T.
Rating:

Customer did not leave a comment.

JIM S.
Rating:

Customer did not leave a comment.

LAWRENCE F.
Rating:

Customer did not leave a comment.

Dallas C.
Rating:

Customer did not leave a comment.

Anne R.
Rating:

Customer did not leave a comment.

JEAN H.
Rating:

This was a great location to use - friendly and patient. The truck was clean and they went over everything with me to make sure I understood it all. I would recommend this location - will use them again!

Jeffrey M.
Rating:

Great customer service

Winslow W.
Rating:

Customer did not leave a comment.

neva J.
Rating:

Customer did not leave a comment.

Lawrence P.
Rating:

The staff at Close were very efficient and pleasant. Quick and easy drop off.

david B.
Rating:

Customer did not leave a comment.

PAT F.
Rating:

All went well.

Christopher I.
Rating:

Customer did not leave a comment.

Mary M.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top