Customer Reviews for CMD

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of CMD

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

WILLIAM M. on

Rating:

We were told that the proprietor would be present when we picked up our truck, He was not there and we had to contact the 800 uhaul number to proceed with our pick up. Fortunately, Amanda was able to walk us through the process, but we were an hour later than intended to proceed with our move. In addition, the dolly we had been promised by the proprietor was not in the truck and Amanda indicated that it was not listed on the order. Therefore, we had to drive to another uhaul location to get a dolly which cost us $3 more than we had been quoted. The added trip cost more mileage than we had intended, since we not only had to pick up the dolly at a different location, we were told we had to return it to that same location. All in all a very disappointing experience.

Angela H. on

Rating:

Customer did not leave a comment.

Gerald W. on

Rating:

The Uhaul service is always great as we have been able to safely move all our important things after 27 moves. We keep using Uhaul services because you make it easy, simple and uncomplicated.

Susan R. on

Rating:

Customer did not leave a comment.

raul T. on

Rating:

Equipment was NOT returned to this location, it was returned to a 'strange' un-staffed location that apparently did not close the contract when they should have. This comment DOES NOT apply to the Pecan Drive location, as I have never been there. Management (presumably) got involved and resolve this matter once proof of drop off (pictures) were provided: this is a MUST if dropping off at a location after hours..

Nitza T. on

Rating:

Yes they work3s with my husband

Ladena S. on

Rating:

Customer did not leave a comment.

Johnny S. on

Rating:

No one was there

Clarence B. on

Rating:

Customer did not leave a comment.

cody B. on

Rating:

Have equipment that doesn’t need to be cleaned out and in slightly better shape. The original trailer I was going to take had lug that looked like they were rusted to the rims, and the paint was peeling off the rims due to rust.

Carley B. on

Rating:

Include directional signage to back of flea market.

ELISHA T. on

Rating:

We were sent to three different U haul locations from the one we rented it from. I had to pay 5 men 2 extra hours each waiting on you to get me the truck and supplies I ordered. Will never use you again and would tell a friend to NOT go to your place. If i rent from a location I expect to have what we asked and rented to be there, not to be sent to other locations all over the NorthSide

Andrew L. on

Rating:

When calling this facility an employee did not answer the phone on attempts to contact them. Please improve on this. Thank you

Devon S. on

Rating:

Customer did not leave a comment.

Christopher M. on

Rating:

Pickup was fast and friendly, the attendant was eager to help and made me feel at ease.

Jorge A. on

Rating:

Customer did not leave a comment.

MARC B. on

Rating:

we were overbilled for two(2) extra days for nothing we called the office for explaination and no retorde call

WILLIAM H. on

Rating:

Customer did not leave a comment.

Mario C. on

Rating:

Customer did not leave a comment.

Chris A. on

Rating:

Customer did not leave a comment.

DOYLE M. on

Rating:

No issues the owner was polite and generous

Melinda C. on

Rating:

Customer did not leave a comment.

Steven G. on

Rating:

Onsite manager and personnel were very helpful and courteous. Will use this site for all future needs. Thank you.

PATRICK M. on

Rating:

The truck had a severe vibration, until reaching about 35 mph. It felt as though the right fro t tire was extremely out of balance. And, there was loud rattle noise in the cab, nerve-racking really. If my trip was more than 50 miles one-way, I would have returned the truck immediately.

Zora N. on

Rating:

Customer did not leave a comment.

Jenny H. on

Rating:

Customer did not leave a comment.

Ian L. on

Rating:

Customer did not leave a comment.

Curtis H. on

Rating:

Customer did not leave a comment.

Larry R. on

Rating:

Sometimes it's good to call before you come but overall it's great experience.

Crissy B. on

Rating:

Customer did not leave a comment.

Major B. on

Rating:

Tell the customer that the rental location is inside of the Flea Market.

douglas S. on

Rating:

This man is true to customer service! Highly recommend!

Mark D. on

Rating:

Customer did not leave a comment.